Person who answered phone on my third try accused me of being rude even before I said anything other than "hello." I did not have opportunity to request an order. Accusation was because I made third call when first two calls resulted in a mechanical click. No way I could read their minds to know it was busy ---why didn't they just turn over to VM? Won't be getting my business. Also, their website has a phone number that advises that your balance is at zero and needs to be reloaded. What's up with that?
M P.
There is no dispute about how tasty this place is. Every bite tastes homemade, so you know it's made with love. They didn't have everything on the menu when we went and honestly that's okay, because just about everything looked and smelled good. It seems like someone's aunty is just cranking out whatever she does well and you've got to appreciate that.We got the pork dinners which come with salad, rice and beans. The rice was on point. The pork was delicious too and filled with flavor. Some other reviewers suggested that the meats can be dry. This was our experience, but it's likely how the food is being stored and not how it's prepared. It was still good and a decent bang for your buck, so check it out. We also enjoyed beef empanadas that were served hot and crispy with tons of juicy meat inside.The owners were really friendly and outgoing, joking and being playful with customers. It makes for a welcoming environment. We will go back.
Margie Jacobs
OMG... The FlanCoco is t die for!!!!! Great food.
Pokenaura
The sevice was awesome, would go again with friends!
naquarn
I use to love this place ate here very often but the customer service has changed and it’s sad but I Will no longer be visiting this place.
Keith M.
I tried one of their Cuban Burritos. On the plus side it was large and had lots of meat. However, it was dry, had old pickles in it and flavorless rice. Also, it came with a mayo-like sauce that I could only describe as medicinal lemon merengue flavored--avoid. Loaded nachos have generous portions but similar to a soggy salad with lettuce. Have to say it was decidedly worse than a burrito at a chain-store such as Chipotle.
Melanie Desmarais
Finally an authentic Puerto Rican restaurant in the Berkshire's! I no longer need to drive to Holyoke or Springfield to get a piece of home! I'm so in love!!!
Best puertorrican food! Loved the taste(and I am puertorrican!💖)
Eddie Guardarrama
A touch of the island in pittsfield. Delicious food and awesome customer service
Regg Hawkins
Great Latin food fast done right
Ashley Bonin
very friendly, great food and nice atmosphere!
Ronald Kyle Johnson
Hands down best food in Pittsfield. Facts only. You're probably like, oh that's your opinion, and let me reiterate, FACTS ONLY! They feed you like you're family, healthy portions in the dinners, burritos, you name it. Skip Hot Harry's and get burritos here for real flavor.
New owners I guess.. totally ;(
Person who answered phone on my third try accused me of being rude even before I said anything other than "hello." I did not have opportunity to request an order. Accusation was because I made third call when first two calls resulted in a mechanical click. No way I could read their minds to know it was busy ---why didn't they just turn over to VM? Won't be getting my business. Also, their website has a phone number that advises that your balance is at zero and needs to be reloaded. What's up with that?
There is no dispute about how tasty this place is. Every bite tastes homemade, so you know it's made with love. They didn't have everything on the menu when we went and honestly that's okay, because just about everything looked and smelled good. It seems like someone's aunty is just cranking out whatever she does well and you've got to appreciate that.We got the pork dinners which come with salad, rice and beans. The rice was on point. The pork was delicious too and filled with flavor. Some other reviewers suggested that the meats can be dry. This was our experience, but it's likely how the food is being stored and not how it's prepared. It was still good and a decent bang for your buck, so check it out. We also enjoyed beef empanadas that were served hot and crispy with tons of juicy meat inside.The owners were really friendly and outgoing, joking and being playful with customers. It makes for a welcoming environment. We will go back.
OMG... The FlanCoco is t die for!!!!! Great food.
The sevice was awesome, would go again with friends!
I use to love this place ate here very often but the customer service has changed and it’s sad but I Will no longer be visiting this place.
I tried one of their Cuban Burritos. On the plus side it was large and had lots of meat. However, it was dry, had old pickles in it and flavorless rice. Also, it came with a mayo-like sauce that I could only describe as medicinal lemon merengue flavored--avoid. Loaded nachos have generous portions but similar to a soggy salad with lettuce. Have to say it was decidedly worse than a burrito at a chain-store such as Chipotle.
Finally an authentic Puerto Rican restaurant in the Berkshire's! I no longer need to drive to Holyoke or Springfield to get a piece of home! I'm so in love!!!
Yepale! That was good...
Very good experience
Restaurantji Recommends
Best puertorrican food! Loved the taste(and I am puertorrican!💖)
A touch of the island in pittsfield. Delicious food and awesome customer service
Great Latin food fast done right
very friendly, great food and nice atmosphere!
Hands down best food in Pittsfield. Facts only. You're probably like, oh that's your opinion, and let me reiterate, FACTS ONLY! They feed you like you're family, healthy portions in the dinners, burritos, you name it. Skip Hot Harry's and get burritos here for real flavor.