Bad customer service bad attitude disrespect never going there or recommending anyone to go.Parking: Convenient and easy to use.
Atmosphere: 1
Food: 1
Service: 1
Deborah F.
Friendly, good service, good food. If you like Dunkin', you'll be happy to visit this location! Seats for stopping to eat. Well maintained and clean.
Rod Gill
Need to train there people more, they dont understand how the register works and was overchanged. Tried to tell the cashier and she insisted she was right. She wasnt, bagel with cream cheese costs more then just a bagel, she insisted the cream cheese was free. I know this seems minimal, but do this few times a week over a year and thats a decent amount of extra money spent for stuff extra stuff you just throw out.Next day Updated went back, same lady at the cash register, apparently still doesnt understand when it says w/ cc, it comes with it. Tried to charge me for an extra cc that i didnt ask for and then got mad when i called her out on it. Makes me wonder how many people she charges extra for stuff they didnt ask for.
John Mckinnon
Major attitude by the staff at this location.If you have no customers you have no job,But then again they are only there to play with their phone
Lataya
I saw a beer can left near the straws which indicates that the establishment wasn't not clean thoroughly before opening. Staff is nice depending on the time of the day but I won't be returning.
Vincent L.
This Dunkin's doesn't have a drive-thru, but at least has plenty of spaces to park outside and is conveniently located at a major West Quincy crossroads.Nothing will be spectacular inside - it's the same bland coffee and ultra-processed fare that you've come to expect of Dunkin's - but if you're addicted to their mobile app, you can at least find some worthwhile discounts or bonus point offers. And when I stopped by, the young Black women holding down the fort had my order ready before I walked in, as I'd punched in my order on the app only just before, upon pulling into the parking lot. Great work! Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin' Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Do off-center, tackily slanted "action" shots add any value? Keep it classy and keep it focused on the food and drink with no distractions or gimmicks whatsoever.
This particular location at Adam's Street in quincy, near Furnace Brook Parkway, was okay. Dunkin products never changes, however, customer services does. The order was wrong. The cashier somehow didn't follow what was requested. They needed to do the Strawberry refresher twice despite making the request slow and clear to the cashier. I do it when I go to Dunkin who are not familiar with my order, as my neighborhood Dunkin does it. asked for the drink to have coconut milk. It was provided without it. So, I requested what I asked again. Also, they only had one type of bagel, grain. I took them. No other option. Now I know. Next...
Alejandro He
When you get a mobile order and pick it up at store, they always hold your food and drink to their side, instead of promptly putting them on the pick-up shelf, until your food becomes cold and the ice in your drink melts. Then often run out of food in the afternoon too.
jcoakley
Smaller Dunks on Adam's St in Quincy close to the Furnace Brook parkway.
Hey it's dunkin the best ? ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Toast
Busy place but excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Chocolate Frosted Donut
America runs on Dunkin.
Atmosphere: 5
Food: 5
Service: 4
great as always staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Bad customer service bad attitude disrespect never going there or recommending anyone to go.Parking: Convenient and easy to use.
Atmosphere: 1
Food: 1
Service: 1
Friendly, good service, good food. If you like Dunkin', you'll be happy to visit this location! Seats for stopping to eat. Well maintained and clean.
Need to train there people more, they dont understand how the register works and was overchanged. Tried to tell the cashier and she insisted she was right. She wasnt, bagel with cream cheese costs more then just a bagel, she insisted the cream cheese was free. I know this seems minimal, but do this few times a week over a year and thats a decent amount of extra money spent for stuff extra stuff you just throw out.Next day Updated went back, same lady at the cash register, apparently still doesnt understand when it says w/ cc, it comes with it. Tried to charge me for an extra cc that i didnt ask for and then got mad when i called her out on it. Makes me wonder how many people she charges extra for stuff they didnt ask for.
Major attitude by the staff at this location.If you have no customers you have no job,But then again they are only there to play with their phone
I saw a beer can left near the straws which indicates that the establishment wasn't not clean thoroughly before opening. Staff is nice depending on the time of the day but I won't be returning.
This Dunkin's doesn't have a drive-thru, but at least has plenty of spaces to park outside and is conveniently located at a major West Quincy crossroads.Nothing will be spectacular inside - it's the same bland coffee and ultra-processed fare that you've come to expect of Dunkin's - but if you're addicted to their mobile app, you can at least find some worthwhile discounts or bonus point offers. And when I stopped by, the young Black women holding down the fort had my order ready before I walked in, as I'd punched in my order on the app only just before, upon pulling into the parking lot. Great work! Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin' Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Do off-center, tackily slanted "action" shots add any value? Keep it classy and keep it focused on the food and drink with no distractions or gimmicks whatsoever.
Restaurantji Recommends
One of the best Dunkin Donuts.
Atmosphere: 2
Food: 1
Service: 1
This particular location at Adam's Street in quincy, near Furnace Brook Parkway, was okay. Dunkin products never changes, however, customer services does. The order was wrong. The cashier somehow didn't follow what was requested. They needed to do the Strawberry refresher twice despite making the request slow and clear to the cashier. I do it when I go to Dunkin who are not familiar with my order, as my neighborhood Dunkin does it. asked for the drink to have coconut milk. It was provided without it. So, I requested what I asked again. Also, they only had one type of bagel, grain. I took them. No other option. Now I know. Next...
When you get a mobile order and pick it up at store, they always hold your food and drink to their side, instead of promptly putting them on the pick-up shelf, until your food becomes cold and the ice in your drink melts. Then often run out of food in the afternoon too.
Smaller Dunks on Adam's St in Quincy close to the Furnace Brook parkway.
Sells coffee. No bathroom. Thanks