Dunkin'

1204 Broadway, Saugus
(781) 233-6398

Recent Reviews

badr wahman

This place is absolutely disgusting. They have no regards for sanitation nor do the staff know what cross contamination is ,The lady behind the counter is handling raw turkey sausage, raw bacon, while using the same greasy dirty gloves, picking up other peoples bagels and stuffing them in the bag . When confronted she says that she didn’t care . This establishment needs to be closed until they fix their act or they will make someone sick . Lawsuit is coming for sure if they continue like this and the manager who was on shift had no idea what she is doing . Never again

Atmosphere: 1

Service: 1

rhianna rodriguez

They took my points and still charged me. I kept asking if I can get my points back or atleast a refund and they kept telling me no. Worst service.

Atmosphere: 1

Food: 1

Service: 1

Robert Graham

Afternoon shift sucks most of the time

scarlet damsel

This is the third time I ordered through doordash and an incompetent worker did not put straws inside my bag how annoying is that the third time they really do suck

mark Hill

Donut was

Atmosphere: 4

Food: 3

Service: 5

C.W. CHUCK Self

Great people and customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffins, Sourdough Breakfast Sandwich

William Donahue

Ordered on app sent somebody to pick up they said no order given. So...he called me told me they didn't get order i put it in againchecked my checking balance theu3charged me for both went to store talked to woman manager she tries to hand me the order they mow found. Said no id like credit never happened fu

Food: 3

Service: 1

Jessica Ashley

Try to use the bathroom and when I walked in the bathroom the toilet had poop on it look like someone had diarrhea cuz it was on the front of the toilet and on the floor I got my ice coffee and walked out and when I try to call the store about it but no one didn’t answer the

Service: 1

Marissa Donahue

Great

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Donuts

Horace Lewis

I love when the guy making my coffee is mad at the world slam the window before I could top which he didnt deserve won't be going to this dunks anytime

Atmosphere: 1

Food: 3

Service: 1

Johnny Dellelo

Can't go wrong with Dunkin Donuts, after going to Starbucks with a major disappointment was corrected by going here to resolve the major bad decision of the Ice coffee Apple Crisp horrible taste and worse after taste left in your mouth.

Atmosphere: 5

Food: 5

Service: 5

Paul Thomas

3 rd time I got a coffee I keep getting mouse or rat droppings at the bottom of cup I checked not coffee grounds so this will be the last time I go to that one . Remember to check if you don't believe me ???

Atmosphere: 3

Food: 3

Service: 3

Greg Boyages

Responsible for my serotonin most days

Angela Lunardi

What can I say, when you grow up with it, you crave it.

Food: 5

Travel Ing

Nothing special overall would prefer a more local place but hits the spot when no other options are open.

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