Dunkin'

508 Lincoln Ave, Saugus
(781) 231-4961

Recent Reviews

Robert Castiello, E.A.

Awesome people, great location, no complaints

Atmosphere: 5

Food: 5

Service: 5

Corinna Valenti

Tried the pumpkin spice signature latte! It was excellent! I have to say the drive-through staff is always so upbeat here, too. Thanks for the positive vibes! After a nice long walk & play time with the fur & furless babies, Toto & Nala, I was able to relax with a nice latte.

Atmosphere: 5

Food: 5

Service: 5

Kristie Samaras

Customer service is not the

Atmosphere: 4

Food: 4

Service: 3

Nancy Pierce

The man working today was very nice .

Malak Nour

Poor customer service , the Indian lady I think she is the manager was so unprofessional

Hartford Fishing

Slowest dunks I’ve ever been too , always one person short and waited 10 mins for an heated up bagel twist with only one small order ahead of me and no line every “cook” moves in slow motion and has absolutely zero skills . Get it together hands down worst dunks around ?

Shelby Suarez

I ordered 2 sandwiches and they only gave me one and then she didn't even charge me for 2 and then I asked for whipp cream for my daughter drink and said it twice they messed up my order and caused me to be late for work. I repeated my order so many times they obviously don't understand English. My coffee was supposed to be French vanilla swirl and it wasn't even French vanilla.

brittany rezendes

This dunkin used to be good up until a few weeks ago. I order ahead and 4 times out of 5 they never have your drink ready when you come in to pick up. I ordered a single drink item today to see if it made a difference whether I had ordered food with it or not. It didn't, 10+ minutes for one drink when they're aren't a lot of people in store isn't really a great wait time.

Pat

Used to be a great store but not anymore. They haven't gotten my order right once this week. Today I ordered a signature mocha latte on the app the sticker said signature mocha latte and they made me matcha. Also there is a teenage couple that hangout there all day everyday. They barely ever actually have a dunkin product and they have their devices charging all over the store, talking on speaker phone all the time. Today the guy had his pet RAT with him. I have nothing against pet rats but it's a bad look having what looks like a homeless couple with their pet rat hanging around all the time.

DONE RIGHT AUTO GLASS

As usual order is always wrong

28federicosuareze F.

I always come here and I always get great service. but today there was some girl and some boy working and he tried to charge me and my friend $20 even tho we ordered a $8 meal. then we asked for donuts and they didn't even were gloves while getting them. then the girl slipped my change into her pocket.

Lisa Marino-Molchanova

I stop here often to grab a drink. They have greatly improved their overall service and the place was spotless.

Haley Trades

TERRIBLE DUNKINS!!! ALWAYS ALWAYS messes up your order. ALWAYS. go order from the on one route one or in malden, theyre way better.

Angela Durgin

No clue about the test Kitchen promotion ☹️

Lisa Marino (LMM)

I stop here often to grab a drink. They have greatly improved their overall service and the place was spotless.

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