McDonald's

738 Broadway 1 North, Saugus
(781) 233-8622

Recent Reviews

Michael Huang

Never go here they messed up our Order blamed it on us and they were rude we ordered a large drink and they gave us a medium never go here worst place

Atmosphere: 1

Food: 1

Service: 1

Austin

Forget this location. I was greeted with a "YEAH?!?" at the drive-thru window, big attitude from the employee when paying, and the food was terrible, it all had to be thrown out. This location does not keep oil temperatures hot, so food gets improperly cooked. Undercooked chicken and fries. Not worth the aggravation and high prices.

Atmosphere: 1

Food: 1

Service: 1

Nathan Katsiaficas

Nothing like waiting in a drive thru line to receive cold, old, dried out nuggets that have been sitting for hours and taste like chicken leftovers. Disgusting location, don’t eat here.

Atmosphere: 1

Food: 1

Service: 1

Chandler Scully

Not bad, inside was kinda dirty. Service was quick!

Seid Jonatan Sandoval Estrada

Have breakfast with friends.

Atmosphere: 5

Food: 5

Service: 5

David Todisco

Sometimes it can be a miss but most times its on point food wise.

Atmosphere: 3

Food: 3

Service: 5

Slothy

Sometimes it can be a miss but most times its on point food wise.

Atmosphere: 3

Food: 3

Service: 5

Allseeingeye

Employees don’t take the proper initiative to assure orders are correct. Also it should be a standard that all employees are able to communicate in English working In Massachusetts. Responding to a customer by laughing in their face when you get the order wrong shouldn’t be a form of a reaction either. Very poor behavior needs improvement.

Service: 1

Jackson Thies

Kid-friendliness: Very friendly

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Mcchicken Sandwich and Sausage Mcmuffin with French Fries, Chicken Sandwich, Big Mac, Chicken Mcnuggets

Carson Flake

Here’s the deal. I took a lot of time to digress my feelings and thoughts on this McDonald’s and my experience. We arrived around 11 pm on a Thursday night and the drive through line wasn’t too long. We pull up to the speaker and after waiting 2-3 minutes a lady starts SCREAMING, SINGING, and YELLING in Spanish. Not sure why or who she was talking to. Then the voices cut out.. 2-3 minutes later, we were able to order our food. The lady taking our order just wanted it to be over with. Then rolling up to the window the workers once again were SCREAMING in Spanish towards eachother and laughing. NOT working on our food. After finally combating this rude worker, we got our food. THANKFULLY, the food was up to your average McDonald’s standard but the fries were a tad cold.

Atmosphere: 1

Food: 4

Service: 1

Joshua Jakob

The McDonald's app keeps letting me order the McRib patty at restaurants that don't sell it and cannot fill it. When the store cannot fulfill part of a Mobile Order, this is a problem. Wake up McDonald's corporate and stop overcharging me. Other than this it was the standard McDonald's drive thru experience.

Atmosphere: 3

Food: 3

Service: 3

Stephanie Vaczy

I get there's inflation however the prices went up but the quality & quantity of the food has gone down hill. A big Mac was more like a McDouble. Why change when supply & demand is so high? Also why must we pay more for less? You're a Trillion dollar company. Pls ? realize how the economy is and care about those who live paycheck to paycheck or rely on government assistance just to get by. Try harder McDonald's. I still love your food but the quality & quantity needs to be the same or better than it is rn. Best of luck & prosperity in 2024.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chicken Sandwich, Big Mac, Chicken Mcnuggets

Alexis Chechowitz

It’s McDonald’s. Nothing different than any other one.

Food: 4

Service: 2

Recommended dishes: Big Mac, Cheeseburger, Chicken Mcnuggets

Yunnuo Wang

After waiting for two hours, they only gave me half the food and the fries were cold.

Atmosphere: 1

Food: 1

Service: 1

Chuck Binda

Solid McDonald's. Never had an issue.

Atmosphere: 4

Food: 4

Service: 4

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