Wendy's

777 Broadway, Saugus
(339) 330-0001

Recent Reviews

Stephanie Carbone-chipman

Discovered that you serve fish sandwiches. I was hoping that you would I hope it stays on the menu. Great customer serviceParking: Plenty of parkingKid-friendliness: Nice family atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, Chili

Johnny Ray

Clean, new restaurant. My first Wendy's breakfast. Fresh and delicious. The potatoes are awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg & Cheese Biscuit

Grim Reaper Of Foods

Went for dinner with family. Cashier was a HS student with my kids and whatever the issue was in school spilled out to this location. Manager did nothing as the manager was a relative to cashier. Work and outside life should stay separate. Very unprofessional to start a issue where there was no issues to start with!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wendy’S Chili, Bacon Double Stack, Sour Cream and Chive Baked Potato, Wendy’S French Fries, Baconator, Dr Pepper

Alex Brown

It was alright. The fries ? came so loaded with salt that just picking them up I had a thick coating of salt on my fries. Other than that the woman behind the counter had such a thick accent that she was very hard to

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wendy’S Crispy and Spicy Chicken Nuggets, Wendy’S French Fries

Ingrid Basurto

We order at the car service and they didn't give the complete order at home we called and they were very roud they didn't want to refound for the incomplete order .

Atmosphere: 1

Food: 3

Service: 1

Raman Y

Missing items in order, and didn't want to refund for what we didn't receive but paid.12/16/2023.6:20

Atmosphere: 1

Food: 1

Service: 1

david s

Accent of woman on speaker was so thick had to have everything repeated twice. Nothing personal but just frustrating and slow for cars behind me. Also asked for no pickle or onion...got both. Not a great stop.

Atmosphere: 4

Food: 3

Service: 3

Donna Obrien

I want to Wendy's last night to get four chocolate frosties and one mini Frosty when I got up to the window they told me they didn't have any chocolate only chocolate peppermint so I said okay give me my money back and forget when I got home I realized they only gave me the money back for the many so I had to go up there with my receipt and prove that they didn't give me my refund for my four large smoothies and they actually argued with me about it until they found the old. I wouldn't recommend that place to my worst enemy not to mention they screw up all your orders.

Atmosphere: 1

Food: 1

Service: 1

K D Haagensen

Food was good and it was great for young kids.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches

Alc Live

Wendy's had lied to all the veterans that was expecting the free meal that they were promoting all over the internet and was denied when they arrive at Wendy's very disappointing to promote something that was not

Service: 1

Bronson Jarrard

Best Wendy’s I’ve been to in a long time. The only place worth stopping in Saugus.

Cass Mrtn

Just got the frosties. Good.

Food: 4

Service: 4

Cas M

Just got the frosties. Good.

Food: 4

Service: 4

Maryhelen Morancy

Stopped in on our trip. Fast service the food was hot and delicious. Building is new and beautiful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy

Jim H

Cheeseburgers were way overcooked. Veggies in them were ok. Self-service diet-coke was empty.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Wendy

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