I am surprised by all the 1 star reviews. I've been to YoPassion multiple times and have always enjoyed it with very little to no issues.
Atmosphere: 4
Food: 5
Service: 4
Neena R.
Walked into the place a few months ago and heard the boss telling a worker to serve food that had been contaminated with mold. The worker tried to tell the boss how mold worked, and kept getting talked over. Left the place before they noticed. I feel sorry for the ambiance the poor workers have to handle.
G Dal
This place stinks, it has no flavors and it SOOOO expensive just go there and see
Mrs.winnie M
Bad customer service
Charlie Heil
If I could, I'd put 0 stars. They had a mold issue and the boss was willing to let people get sick from it. Overheard him tell an employee to just wash the food touched by moldy food and that it'll be fine. Employee seemed hesitent. Left as soon as I heard him basically force the employee to say fine.
Digna Fernandez
That lady in front desk is so racist. Me and my daughter felt mistreated with her attitude. 3 of the icecream I took was melted and she get out with bad attitude and said there is not knowing that coconut one was the worse
A. Samur
This review is left by my 9 year-old daughter:The smoothie drink strawberry with boba is satisfactory! Just 4 stars since its always cold and when I drink it the boba is kind of frozen.
John DiNovella
Says online you close at 9PM but apparently you close at 7:58PM. Both girls behind the counter were very rude to me when I was pointing this out for them. That’s fine, I just won’t be returning. The one blonde girl was literally talking smack to me when I was walking away. Seemed like she went out of her way to escalate quickly. Very odd and off putting.
natalia gaviria
I’ve had terrible customer service twice with my young daughters. My four year old accidentally dropped her cup with a little bit of ice cream while serving herself so I threw it out, once I got to checkout I had two cups of froyo and got charged $15 I asked why it was so much since usually it’s less and she responded terribly that she was charging the one my daughter dropped. I would’ve understood if it was said nicely but she was just trying to sneak that charge in there without my knowledge.
Stephen Priest
I'm not big on frozen yogurt, but, everyone liked there yogurt. Pricey. Your purchase amount is determined by weight, so, you pay for the container. If you have a Five Star ⭐ account, you can get a 10% discount.I had a Cookies and Cream while my son had vanilla and chocolate. I added chocolate chips to both. My friend had an assortment of all the flavors.They also serve yogurt as a drink as well.Facemasks and sanitizing your hands required for making a purchase. You serve yourself from dispensers located further inside. Lol
The staff member was extremely rude as soon as I went in. This was my first time and I am a true boba tea fanatic. I ordered and she told me the machine for the tea wouldn’t be ready for another 20 min. Which I understood. I still told her I wanted to order and she responded in a rude way. I’m not sure what type of customer service that is. The customer service was terrible.
Maria C.
They opened 3 hours later and when i asked a sales associate when will they be open her response was "when i finish." Only one employee.
shawn arthur
I love yo passion anytime I have a sweet tooth passion is the place
I am surprised by all the 1 star reviews. I've been to YoPassion multiple times and have always enjoyed it with very little to no issues.
Atmosphere: 4
Food: 5
Service: 4
Walked into the place a few months ago and heard the boss telling a worker to serve food that had been contaminated with mold. The worker tried to tell the boss how mold worked, and kept getting talked over. Left the place before they noticed. I feel sorry for the ambiance the poor workers have to handle.
This place stinks, it has no flavors and it SOOOO expensive just go there and see
Bad customer service
If I could, I'd put 0 stars. They had a mold issue and the boss was willing to let people get sick from it. Overheard him tell an employee to just wash the food touched by moldy food and that it'll be fine. Employee seemed hesitent. Left as soon as I heard him basically force the employee to say fine.
That lady in front desk is so racist. Me and my daughter felt mistreated with her attitude. 3 of the icecream I took was melted and she get out with bad attitude and said there is not knowing that coconut one was the worse
This review is left by my 9 year-old daughter:The smoothie drink strawberry with boba is satisfactory! Just 4 stars since its always cold and when I drink it the boba is kind of frozen.
Says online you close at 9PM but apparently you close at 7:58PM. Both girls behind the counter were very rude to me when I was pointing this out for them. That’s fine, I just won’t be returning. The one blonde girl was literally talking smack to me when I was walking away. Seemed like she went out of her way to escalate quickly. Very odd and off putting.
I’ve had terrible customer service twice with my young daughters. My four year old accidentally dropped her cup with a little bit of ice cream while serving herself so I threw it out, once I got to checkout I had two cups of froyo and got charged $15 I asked why it was so much since usually it’s less and she responded terribly that she was charging the one my daughter dropped. I would’ve understood if it was said nicely but she was just trying to sneak that charge in there without my knowledge.
I'm not big on frozen yogurt, but, everyone liked there yogurt. Pricey. Your purchase amount is determined by weight, so, you pay for the container. If you have a Five Star ⭐ account, you can get a 10% discount.I had a Cookies and Cream while my son had vanilla and chocolate. I added chocolate chips to both. My friend had an assortment of all the flavors.They also serve yogurt as a drink as well.Facemasks and sanitizing your hands required for making a purchase. You serve yourself from dispensers located further inside. Lol
Restaurantji Recommends
The staff member was extremely rude as soon as I went in. This was my first time and I am a true boba tea fanatic. I ordered and she told me the machine for the tea wouldn’t be ready for another 20 min. Which I understood. I still told her I wanted to order and she responded in a rude way. I’m not sure what type of customer service that is. The customer service was terrible.
They opened 3 hours later and when i asked a sales associate when will they be open her response was "when i finish." Only one employee.
I love yo passion anytime I have a sweet tooth passion is the place
Too pricy
Too pricy