I have one in my neighborhood and will be sad when I move! The donuts are yummy with a rotating selection and a couple constant classics. People that work there are super nice and helpful. There's room to sit and eat if you like- but I like to walk home and heat my donut up. My favorite is the vegan cinnamon sugar (I'm not vegan) because the texture is so soft. I disagree with the review saying they're too greasy. Maybe they don't know how donuts are made? I've also tried a take&bake garlic bread and it was pretty good! My one con is that the choc covered donuts are too rich for me, but I'm more of a milk chocolate person.
Ajg018
Good- meaning better than average, but not great or the best I ever had (or even close). The raised donut was good ,but the ricotta filled donut tasted less fresh and definitely need more filling. If you have to go 4-5 bites in to taste any filling, it's lacking- especially if if it costs me over $ 9. For two donuts. You have to remember - the higher the cost, the higher the expectations you are setting and you need to deliver.
Atmosphere: 3
Food: 4
Service: 4
Gleb T.
Hazelnut donut was not good after being recommended as best donut. $5 is steep for a bad donut
Kevin Huang
Hands down the best donuts in the Boston area.
Atmosphere: 5
Food: 5
Service: 5
Jaya Wen
Solid
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream Donut
Jon Soucy
I received the wrong donuts a few times, so I’d recommend double checking before you leave, but after get in touch with customer support they were very understanding of the issue. All around, great donuts! ?
Atmosphere: 4
Food: 5
Service: 4
Stefanie S
I was excited to grab cinnamon rolls for my family, but when I got them back home, each of them looked like they had been cut in half. My family thought I had eaten half of each one. At $5/ea, it's a bit disappointing to not have a full cinnamon roll. I'd pay more for what I expect for size, but these absolutely were not full cinnamon rolls.
Food: 3
Service: 4
Momina B.
Was super excited to the these donuts but was a little underwhelmed by the flavors. They have a good variety but didn't taste as fresh as I'd expected them too.
Victor
Extremely good!!! It's difficult to have a favorite, I like those that are filled better (with topping too haha). It's crazy when the donuts come out per release/season!!
Atmosphere: 4
Food: 5
Service: 4
Kenya K.
I visited Union Square Donuts for the first time I was so excited from hearing about all the different donuts and the three lady's were very nasty very poor customer service they also told me to pay for my donuts before they hand me my bag like I was not going to pay for the donuts they almost act like they did not like black people you should not treat your customers like that or make them feel some type of way I will never shop at assembly Road location ever again terrible terrible customer service and donut was not no good at all
The donuts here appear amazing (10/10 on looks), however the flavors just aren't there. A filled donut that was supposed to be vanilla tasted like cream with no actual vanilla flavor. Red velvet tasted dense like a cake but with no actual flavor to it. Coffee donut was good overall but tasted like a maple donut from Dunkin - it didn't actually taste like coffee at all (which I had been excited about the most). Only one that had flavor worth it's price tag was coconut which was flaky dough and flavorful. If this store put nearly as much effort into the taste as they do the presentation, these would be incredible.
Katy K.
This is a generic comment about Union Square's donuts...specifically the vegan ones: too greasy! Like, grossly greasy. Spent a ridiculous $30 on half a dozen donuts and won't ever do that again...at least now I know I haven't been missing out on much, except...grease.
Kirsten Dugger
Fantastic lattes and donuts. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Eric Gaudreau
Good selection of donuts. Overall, we didn’t feel that the donuts met the expectation (based on price point and how good they looked). Nice staff.
Atmosphere: 4
Food: 3
Service: 5
Brendan G.
My friend and I stopped in here briefly. Anticipating and expecting something tasty. We both got a basic sugar donut I believe, left the store, and took a bite. We both looked at each other with a shock and surprised look, like "are you as disappointed as I am?" The donuts were absolutely awful... dry, thick, and old tasting. As if that weren't enough, the title for 2 donuts was literally over 9$. It was pathetic, and such a joke. This place got a 1/10, and I would not recommend to anyone. If you are charging upwards of 4$ for a donut, I better borderline orgasm... rather than throw it in the trash.
I have one in my neighborhood and will be sad when I move! The donuts are yummy with a rotating selection and a couple constant classics. People that work there are super nice and helpful. There's room to sit and eat if you like- but I like to walk home and heat my donut up. My favorite is the vegan cinnamon sugar (I'm not vegan) because the texture is so soft. I disagree with the review saying they're too greasy. Maybe they don't know how donuts are made? I've also tried a take&bake garlic bread and it was pretty good! My one con is that the choc covered donuts are too rich for me, but I'm more of a milk chocolate person.
Good- meaning better than average, but not great or the best I ever had (or even close). The raised donut was good ,but the ricotta filled donut tasted less fresh and definitely need more filling. If you have to go 4-5 bites in to taste any filling, it's lacking- especially if if it costs me over $ 9. For two donuts. You have to remember - the higher the cost, the higher the expectations you are setting and you need to deliver.
Atmosphere: 3
Food: 4
Service: 4
Hazelnut donut was not good after being recommended as best donut. $5 is steep for a bad donut
Hands down the best donuts in the Boston area.
Atmosphere: 5
Food: 5
Service: 5
Solid
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream Donut
I received the wrong donuts a few times, so I’d recommend double checking before you leave, but after get in touch with customer support they were very understanding of the issue. All around, great donuts! ?
Atmosphere: 4
Food: 5
Service: 4
I was excited to grab cinnamon rolls for my family, but when I got them back home, each of them looked like they had been cut in half. My family thought I had eaten half of each one. At $5/ea, it's a bit disappointing to not have a full cinnamon roll. I'd pay more for what I expect for size, but these absolutely were not full cinnamon rolls.
Food: 3
Service: 4
Was super excited to the these donuts but was a little underwhelmed by the flavors. They have a good variety but didn't taste as fresh as I'd expected them too.
Extremely good!!! It's difficult to have a favorite, I like those that are filled better (with topping too haha). It's crazy when the donuts come out per release/season!!
Atmosphere: 4
Food: 5
Service: 4
I visited Union Square Donuts for the first time I was so excited from hearing about all the different donuts and the three lady's were very nasty very poor customer service they also told me to pay for my donuts before they hand me my bag like I was not going to pay for the donuts they almost act like they did not like black people you should not treat your customers like that or make them feel some type of way I will never shop at assembly Road location ever again terrible terrible customer service and donut was not no good at all
Restaurantji Recommends
The donuts here appear amazing (10/10 on looks), however the flavors just aren't there. A filled donut that was supposed to be vanilla tasted like cream with no actual vanilla flavor. Red velvet tasted dense like a cake but with no actual flavor to it. Coffee donut was good overall but tasted like a maple donut from Dunkin - it didn't actually taste like coffee at all (which I had been excited about the most). Only one that had flavor worth it's price tag was coconut which was flaky dough and flavorful. If this store put nearly as much effort into the taste as they do the presentation, these would be incredible.
This is a generic comment about Union Square's donuts...specifically the vegan ones: too greasy! Like, grossly greasy. Spent a ridiculous $30 on half a dozen donuts and won't ever do that again...at least now I know I haven't been missing out on much, except...grease.
Fantastic lattes and donuts. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Good selection of donuts. Overall, we didn’t feel that the donuts met the expectation (based on price point and how good they looked). Nice staff.
Atmosphere: 4
Food: 3
Service: 5
My friend and I stopped in here briefly. Anticipating and expecting something tasty. We both got a basic sugar donut I believe, left the store, and took a bite. We both looked at each other with a shock and surprised look, like "are you as disappointed as I am?" The donuts were absolutely awful... dry, thick, and old tasting. As if that weren't enough, the title for 2 donuts was literally over 9$. It was pathetic, and such a joke. This place got a 1/10, and I would not recommend to anyone. If you are charging upwards of 4$ for a donut, I better borderline orgasm... rather than throw it in the trash.