Dunkin'

Shopping Center, 491 Newton St, South Hadley
(413) 533-7988

Recent Reviews

devin hance

Terrible service and I asked for a extra toasted bagel and was served a bagel not even toasted once.

Atmosphere: 1

Food: 1

Service: 1

Hector Lomelin

Do you like grab bags filled with random things? Then you'll love this Dunkin.If this was a sketch, you'd pull up, hand over $10, and then be blessed with whatever the God of order pullers deems adequate.Be prepared to feel the ridiculousness that is talking loudly over the sound of your car about missing "Munchkins" and "bagel minis" at 7am.

Atmosphere: 1

Food: 2

Service: 1

Julie Basile

This Dunkin Donuts has to be one of the worst in the area.whom ever owns this one should be ashamed of the service they are slow. No one seems to want to work the drive thru is sooo slow. I ordered a turkey sausage egg and cheese , I received a turkey sausage and cheese on a English muffin and yes waited 15 minutes and I was the only customer... AVOID THIS DUKIN ....

Atmosphere: 3

Food: 1

Service: 1

Olivia Phethean

After giving this Dunkin’ Donuts multiple tries as it’s closest to home, I can now confidently confirm I will never come back here. I’ve never seen such poor service. I wish I could say the workers were at least nice but I’ve never seen a single one smile. In fact, I’m pretty sure there’s no where they’d rather be less than here getting paid to do their jobs. I’ve never had food or drinks taste completely different than any of the other Dunkin donuts I have ever been too. This place is begging an entire remodel.

Atmosphere: 1

Food: 1

Service: 1

TMarie Prescott

Great customer

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Iced Latte, Donuts

L Ruiz

If you want literal pieces of plastic in your bagel sandwich, definitely eat here!

Atmosphere: 1

Food: 1

Service: 1

Marisa Kabas

asked for a little extra milk in my coffee and got screamed at. it was…

Service: 1

Golden Fleece

Disorganized management led to long lines and wrong order.

Atmosphere: 2

Food: 4

Service: 2

Anthony Mazza

Horrible Service! Workers with nasty attitudes because you ask for something special for your order! I will never come back here again! I will tell all my coworkers to stop coming also! Can't find good workers now adays!

Atmosphere: 1

Food: 5

Service: 1

Samantha

Hours posted says 8pm but I'm told they are closed at 7:05.. ridiculous. Update the hours or get new staff.

Service: 1

Barbara Bausano

Glad that my favorite bacon, eg & cheese wrap was really good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Croissant Sandwich

jessica mcaleer

This is the 3rd time I've gone in between 645-7 and been told they are closed. Even though they close at 8.

Atmosphere: 1

Service: 1

Emily R.

The kid at the register was a fucking idiot and took 20 minutes to put my order into the computer. Genuinely hard to watch. He didn't know what he was doing and there was definitely nothing in his head except for a rock. Charged me $4 extra for my WATER just because he was such a clueless brick. God help me.

Lucy Reyes

The drive thru always moving quickly. The service is always right.Parking: The dunkin is in a small plaza with plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Jen B

the worst dunkin to ever exist! the service is horrible i’ve sat in the drive thru for 15 minutes before someone even asked me what i wanted. they always have an attitude and can’t get anything right. the amount of times i have gotten a bagel completely burnt and inedible from here is ridiculous. someone needs to take care of this dunkin and honestly if they fell off the earth i don’t think anyone would bat an eye. HORRIBLE.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bagels

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