Domino's Pizza

136 Walnut St, Springfield
(413) 827-0075

Recent Reviews

Pedro Salazar

They don't answer me to order, very irresponsible

George Corcoran

Coldest, thinist, worst pizza I have EVER had! Never going to order from that store again. Even the sides weren't even warm. And the people prepping sides etc were NOT wearing gloves.

Atmosphere: 1

Food: 1

Service: 1

Jennifer

If you want undercooked pizza this is the place! The most nastiest pizza I’ve ever had! I ordered and they came in 20 minutes yea it was fast delivery but the food was not eatable! Never

Food: 1

Oneida C

The order taker lady little short American girl with blue eyes and a tattoo on her tempo had an attitude from the beginning first we ordered delivery waited 2 hrs never got then called to change it to a picked cause my family couldn’t wait any longer we have children that where waiting about completely 2.5 hrs to eat then when I went in the order taker ignored me I stood there for about 20 mins watching her answer the phones with complete attitude full of anger for no reason so the guy making pizza ask me if he could help me I was greatful I told him the name on the order he couldn’t find it I told him this woman with the tattoo on her tempo was supposed to switch the delivery to pick up and she never did had to wait about another 30 mins for my food so I was like everything should be free mentioning I been there a while and I was first waiting about 2 hours for delivery and she kept swearing at me threw her hands up in the air and kept giving me attitude so o got mad and start talking to the short Spanish girl to the right of the cashier and she also was great to me got me my order apologized to me for her coworker witch she should not have to do the lady that was causing me out should of said sorry but not to mention the order taker messed up about 10 ther peoples order the lobby was completely full parking lot full more than one person had to come in from delivery to change it to pick up. She was given attitude to all of us, and we were just trying to pick up our food.

Atmosphere: 1

Food: 5

Service: 1

Anthony E

My pizza looked like it wasn’t cooked thoroughly the cheese wasn’t melted. Also I had ordered a medium pizza but the slices looked like a small pizza if I could get a free pizza in return I would appreciate that.

Atmosphere: 1

Food: 1

Service: 1

A Captures

This is the worst domino's I've ever experienced not only did I not receive my order I was hung up on and yelled at. I also overhears the driver and others in the background yelling about my order and lying . The woman on the phone should be fired the driver too the driver name on the app was Andres. I've already contacted cooperate about this store and staff. I do not recommend anyone order from this location as the staff doesn't care about its customers and make up lies a d accusations to better serve themselves.

Atmosphere: 1

Service: 1

Marilyn Rios

Everytime we order from here delivery or even pick up the staff are

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mushroom Pepperoni Green Pepper and Black Olive Pizza, Pepperoni Pizza, Chicken Wings

Angelina

It’s

Atmosphere: 4

Food: 3

Service: 4

Cynn Dee

To pay $7 for tater tots to only get half of what I paid for is crazy smhh math ain’t mathing

Gabriel Luces

Walnut St Dominos count ya days you making me wait over 2 hours for 1 medium pizzas & a bread bowl and have the nerve to give an attitude with me don’t order from

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza

Lasonya Holmes

It usually doesn't matter what time I order food from this Domino's it's always hot fresh & on time, this particular time I order (10/1/23) around midnight wasn't the case. Not only did I receive my food late at almost 2 in the morning but I'm assuming the delivery driver doesn't know that if you order online you can "track your order" so we literally see where you're going, my driver was Nancy I feel like she intentionally took my pizza on a 30+ minute ride on purpose, when she finally arrived the pizza box looked suspect was cold & the pizza was stinking. My husband went in to grab a third slice after he cautiously ate two small slices & took the other out of oven but I smelled a foul oder that the Domino's I know doesn't have I say all that to say Angel the person that "prepared" the pizza & Nancy that drove it around forest park when I live 8 minutes from the establishment need to not work late night if their gonna make a rather fine establishment in the community receive this kind of attention.

Love Forever

Very poor service I waited an hour for 2 simple thing one orders driver was as well rude as I had to come upstairs with a screaming baby and it was cold out ! Cold food

Grizzie413 Howard

Didn't like the fact that my order was wrong pizza and side dish and my Delivery person drop my food jot getting my service again

Saoirse Standing

I don’t live here just stayed @ a hotel on our way home never reviewed a place either lol but my kids wanted dominoes so I was like whatever…. Worst 50$ ever spent took like 2+ hours watched the gps on driver just going all over.. freezing food etc Ik it’s just dominos def didn’t have high standards but damnnnn Springfield location get it together

Angela Ferrer

Great customer service and food was hot and delicious. Also didn't have to wait long for my food. ???

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