On The Border Mexican Grill & Cantina - West Springfield

33 Border Way W, Springfield
(413) 304-3500

Recent Reviews

Paul Stone

We had a party of 6 for a birthday. We were seated pretty quickly. The server came and took out orders. The food came out in decent time. Everything was delicious! Beware the big bordurrito! It's really big, but absolutely delicious! The atmosphere was good. The servers were good. Prices are good. The restaurant was clean. Parking lot of a good size. No complaints. The experience will have me coming back.

Atmosphere: 5

Food: 5

Service: 5

Elaine Yablonski

Coworker and I were driving around pondering dinner, and finally decided to “take the next right turn” and landed here. Service was excellent, and food was out super fast. Order was accurate and food was great. 10/10, would do again.

Atmosphere: 5

Food: 5

Service: 5

Deborah Roberts

Rather taco bell

Atmosphere: 2

Food: 1

Service: 1

JAIME SANTIAGO

Excellent food and staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla Combo, Tortillas

Cobalt Public Relations

Sadly the food was awful. We were a party of 6 and no one ate more than a quarter of the meal, some didn’t eat past the first bite.However, the taste of the food doesn’t reflect of the service we received. All staff were pleasant and attentive.

Atmosphere: 3

Food: 1

Service: 5

Hector Martinez

A couple of years ago this place was absolutely amazing, food, service and cleanliness. My family and I have been here a few times last year and every time I want to give it another chance but every time we get more and more disappointed with the service, food is always cold and staff hardly ever checks on us. It's been a couple of months since we stopped going and we are scared to do so and spend money if we are going to get the same service again. It has gone down hill for sure.

Atmosphere: 2

Food: 2

Service: 2

Amanda Lea

Always great staff and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Taco & Cheese Enchilada Family Meal, Stacked Nachos, Caramel Swirl Cheesecake

Judy Kosuda

Great tasting pizza. Score 8.6

Atmosphere: 5

Food: 5

Service: 5

Ashley Fortin

Great new food options to choose from and great quick service from the waitress on our last visit.Parking: It was busy so difficultly located near resterauntKid-friendliness: Own menu options

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips and Salsa, Taco & Cheese Enchilada Family Meal, Rice and Beans

Jessica

Atmosphere doesn’t matter because we ordered to go for the first time and I am absolutely appalled at the difference between the amount of food and attention to your order being made correctly when your dining in compared to carry out! Number one we ordered there so not online nor by phone so they knew exactly what we ordered and trust we got charged for everything however just didn’t get everything or got very little of it. We paid for a side of French fries and literally they gave us a side with 7 fries! I even took a picture because no one would ever believe that of these tiny 7 crinkle fries I get charged for a side of fries! The ultimate fajita they gave us literally full of the gristle of the pork and the chicken is bland with no seasoning so the family decided not to eat it. They ordered and charged for extra chicken, cheese, and veggies on my quesadilla but it’s not extra by far. It’s a regular order as a person that eats at this restaurant once a month usually. I said to hold the pico and yet they still put it on top of I ordered extra sour cream which I didn’t get extra but got charged for it and they put it with the dang pico I said we wanted none of so I tossed most of the sour cream. Just absolutely disappointing and I don’t think I will be going there for a long time if ever. All this $70 bucks for literally food quality and quality both sucked.

Atmosphere: 1

Food: 1

Service: 1

Slappywag 72

The first table we sat at was sticky and gross. The chairs were rickety so we asked for a booth which was also sticky and gross but at least we weren’t worried about a chair breaking. The waitress had a miserable disposition the whole time. We almost just left, and I wish we did because the food was like overpriced Taco Bell and some of the silverware had dried up food on it. We would’ve at least ordered drinks, but between the waitresses miserable disposition and the atmosphere, we didn’t want spend much on this place. Stay away from this place, it’s nasty.?

Atmosphere: 1

Food: 1

Service: 1

Jessica Cynthia

Atmosphere doesn’t matter because we ordered to go for the first time and I am absolutely appalled at the difference between the amount of food and attention to your order being made correctly when your dining in compared to carry out! Number one we ordered there so not online nor by phone so they knew exactly what we ordered and trust we got charged for everything however just didn’t get everything or got very little of it. We paid for a side of French fries and literally they gave us a side with 7 fries! I even took a picture because no one would ever believe that of these tiny 7 crinkle fries I get charged for a side of fries! The ultimate fajita they gave us literally full of the gristle of the pork and the chicken is bland with no seasoning so the family decided not to eat it. They ordered and charged for extra chicken, cheese, and veggies on my quesadilla but it’s not extra by far. It’s a regular order as a person that eats at this restaurant once a month usually. I said to hold the pico and yet they still put it on top of I ordered extra sour cream which I didn’t get extra but got charged for it and they put it with the dang pico I said we wanted none of so I tossed most of the sour cream. Just absolutely disappointing and I don’t think I will be going there for a long time if ever. All this $70 bucks for literally food quality and quality both sucked.

Jodi Eno

Food is always hit or miss. Guacamole live is when they feel like it. Salad 9/10x has brown

Atmosphere: 3

Food: 2

Service: 4

Thara Siyamek

Place is beautiful, staff are super friendly and the food is goodEverything was great except that the food takes toooooo long to be served ?‍?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Border Sampler Platter, Chips and Salsa, Steak and Shrimp Fajitas

Super Mom

friendly service...great drinks and

Atmosphere: 5

Food: 5

Service: 5

Load More

On The Border Mexican Grill & Cantina - West Springfield

33 Border Way W, Springfield, MA 01089
(413) 304-3500