Had the beef pho and really enjoyed it! It didn't come with basil and jalapeño on the side like I'm used to BUT the broth was excellent and so flavorful! Probably the best pho broth I've had in a while.
Mike Dean
I tried various Southeast Asian food and it is one of the best in Springfield/ Enfield/Suffield/Agawam areas. However they need to be honest on the pricing. They charged me the price of combo 2 for combo 1 which refrained me to tip.
Easily some of the best food I've ever had. We live an hour away but I'll be thinking about this meal daily and will have to come back soon.Parking: One spot right in front, multiple across the street
Atmosphere: 5
Food: 5
Service: 5
Jason P.
This is a hard review to score. On one hand, there were significant service issues that would ordinarily cause me to leave a 2 Star review. On the other hand, for the most part, the food was good and probably warrants about a 4 Star review. Here's what happened so you can judge for yourself. A long time ago, somebody recommended SouLao'd (SL). Since I live 35 minutes away in a different state, it seemed like a random recommendation, which is why I remembered it. I visited the East Springfield location today before playing poker at MGM. Neither the location nor the restaurant atmosphere are selling points, but both are fine. I found nearby street parking. SL can probably seat about 20 people comfortably, and I saw two people sitting when I walked in. I didn't see any employees, but it seemed like the type of place where you could seat yourself, so I did. Five minutes passed before I saw an employee. I was fairly close to folding a bad hand early, when somebody arrived from the back. While I was waiting, I had time to review the menu, which was under glass on my table. I had decided on a combo that included chicken fried rice, a Sautéed chicken noodle dish called Kua Mee, egg rolls, and chicken wings. The price listed was $16.99, which is important to this review. I ordered when I first saw the employee because I feared I wouldn't see her for another 5 minutes. I pointed to the menu when I ordered. I also ordered a water, and the employee directed me to get it myself from a cooler. She did not give me the option of free tap water. My food took less than 10 minutes. The fried rice and noodles arrived first. Both had good, slightly salty and sweet flavor. They were both packed with veggies and chicken. Looked great. Tasted great. Had good texture. The chicken wings and egg rolls arrived next. I've been eating a lot of high end wings recently so my curve may be a bit harsh, but the wings were a bit below average for me. The texture was just OK. There was no sauce or noticeable seasoning on the wings. Rather, you had to dip the wings in a sweet chili sauce. The egg rolls were the thin crunchy kind. They were fine, but didn't really pop for me. Things turned sideways when the bill arrived. My bill was more expensive than I anticipated. They charged me $20.49 instead of the $16.99 menu price for the combo. A $3.50 price difference. I asked about the price. The employee told me that the menu under the glass was old and the prices were outdated. There was nothing visible from my table advising of higher prices. When I pointed at the menu, she didn't tell me the cost was higher. Later, I looked at SL's website and the price listed for this combo is $17.99. So the website price was inconsistent with their in person menu, and I was charged $2.50 more than the website price. So best case scenario, SL is disorganized and provides false price information about its dishes in multiple formats. Worst case scenario, SL intentionally charged me a higher price for some reason. Either way, I can't support a business that charges more than their stated menu price. Notwithstanding the very good rice and noodles, I can't score this reviews higher than 2.25 Stars in light of these significant service issues, the below average wings and the average egg rolls. I had really hoped for better because I am not aware of many restaurants with Laotian cooking influences.
C S.
We got take out for a work lunch. Most of us got Pad Thai which was excellent but all of us enjoyed our meals. As a special treat, we had the lotus flower dessert and I can't stop thinking about it. I will be getting back there soon!
Jeannette Rivera
Excellent food! The service was super friendly, food serviced in a timely manner. You must be patient as the host/waitress also works behind the scene and may not hear you enter or time to check on you frequently.I loved all the art and greenery too!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Pad Thai, Nam Khao Specialty Dish
Frederick Mahar
The service is excellent very comfortable friendly atmosphere. The food is exceptional and perfectly portioned. My new regular go to place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Vegetables Eggrolls 4, Fresh Spring Rolls, Fresh Vegetable Spring Rolls, Chicken Fried Rice, Chicken Satay
Bub
Really good, fresh food and even better customer service.????
Atmosphere: 5
Food: 5
Service: 5
shameika ingram
The food is so good !! My go to is the Pho. Also their combo plates are really good ! Great service every time !!
We have stopped by on our way to Maine... and on the way back home a few days later. Food is incredible. All the dishes we have tried were fragrant and exquisitely flavorful (Lao food is known for its supremely balanced use of herbs). If you go there, check out their SouLao'd Specialty Dishes. There are not many Lao restaurants in the US, even tho some of their chow is served in Thai places. You can get Pad Thai or Drunken Noodles pretty much everywhere. Peeng Lein (grilled beef tongue) or Laab Sein (raw beef salad)... not as likely..
Atmosphere: 5
Food: 5
Service: 5
Thomas Howe
Very nice restaurant delicious food.The staff was very friendly and helpful. Will definitely be going
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pad Thai
Russell N.
The wife loves Laos and food, so when she suggested this place, it looked perfect. Yelp has it tagged as closed, but it wasn't very closed when we went there on Thursday, and again on Monday, because the food was so good the first time around. We were lucky on Monday. There was a special treat, Laotian sausages. There's so much work to make, that they don't often offer them. They were out of this world. Definitely worth all the effort they put into them.
Lauren Woytowicz
Definitely check this place out. The food is amazing and the staff treats you like family. I have only tried the tom yum soup because I'm obsessed with it, but I definitely want to try out the other menu items.
Andrew Porter
I was recommended this spot and was not disappointed. I've tried a lot of their dishes and have not been disappointed yet. Very friendly people, so accommodating and make you feel like family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Glazed Salmon with Soul Food Sides, Fresh Spring Rolls, Chicken Fried Rice, Lao Salad, Vegetable Stir Fry with White Rice, Chicken Satay
Best in town!
Atmosphere: 5
Food: 5
Service: 5
Had the beef pho and really enjoyed it! It didn't come with basil and jalapeño on the side like I'm used to BUT the broth was excellent and so flavorful! Probably the best pho broth I've had in a while.
I tried various Southeast Asian food and it is one of the best in Springfield/ Enfield/Suffield/Agawam areas. However they need to be honest on the pricing. They charged me the price of combo 2 for combo 1 which refrained me to tip.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Fried Rice, Chicken Satay
Easily some of the best food I've ever had. We live an hour away but I'll be thinking about this meal daily and will have to come back soon.Parking: One spot right in front, multiple across the street
Atmosphere: 5
Food: 5
Service: 5
This is a hard review to score. On one hand, there were significant service issues that would ordinarily cause me to leave a 2 Star review. On the other hand, for the most part, the food was good and probably warrants about a 4 Star review. Here's what happened so you can judge for yourself. A long time ago, somebody recommended SouLao'd (SL). Since I live 35 minutes away in a different state, it seemed like a random recommendation, which is why I remembered it. I visited the East Springfield location today before playing poker at MGM. Neither the location nor the restaurant atmosphere are selling points, but both are fine. I found nearby street parking. SL can probably seat about 20 people comfortably, and I saw two people sitting when I walked in. I didn't see any employees, but it seemed like the type of place where you could seat yourself, so I did. Five minutes passed before I saw an employee. I was fairly close to folding a bad hand early, when somebody arrived from the back. While I was waiting, I had time to review the menu, which was under glass on my table. I had decided on a combo that included chicken fried rice, a Sautéed chicken noodle dish called Kua Mee, egg rolls, and chicken wings. The price listed was $16.99, which is important to this review. I ordered when I first saw the employee because I feared I wouldn't see her for another 5 minutes. I pointed to the menu when I ordered. I also ordered a water, and the employee directed me to get it myself from a cooler. She did not give me the option of free tap water. My food took less than 10 minutes. The fried rice and noodles arrived first. Both had good, slightly salty and sweet flavor. They were both packed with veggies and chicken. Looked great. Tasted great. Had good texture. The chicken wings and egg rolls arrived next. I've been eating a lot of high end wings recently so my curve may be a bit harsh, but the wings were a bit below average for me. The texture was just OK. There was no sauce or noticeable seasoning on the wings. Rather, you had to dip the wings in a sweet chili sauce. The egg rolls were the thin crunchy kind. They were fine, but didn't really pop for me. Things turned sideways when the bill arrived. My bill was more expensive than I anticipated. They charged me $20.49 instead of the $16.99 menu price for the combo. A $3.50 price difference. I asked about the price. The employee told me that the menu under the glass was old and the prices were outdated. There was nothing visible from my table advising of higher prices. When I pointed at the menu, she didn't tell me the cost was higher. Later, I looked at SL's website and the price listed for this combo is $17.99. So the website price was inconsistent with their in person menu, and I was charged $2.50 more than the website price. So best case scenario, SL is disorganized and provides false price information about its dishes in multiple formats. Worst case scenario, SL intentionally charged me a higher price for some reason. Either way, I can't support a business that charges more than their stated menu price. Notwithstanding the very good rice and noodles, I can't score this reviews higher than 2.25 Stars in light of these significant service issues, the below average wings and the average egg rolls. I had really hoped for better because I am not aware of many restaurants with Laotian cooking influences.
We got take out for a work lunch. Most of us got Pad Thai which was excellent but all of us enjoyed our meals. As a special treat, we had the lotus flower dessert and I can't stop thinking about it. I will be getting back there soon!
Excellent food! The service was super friendly, food serviced in a timely manner. You must be patient as the host/waitress also works behind the scene and may not hear you enter or time to check on you frequently.I loved all the art and greenery too!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Pad Thai, Nam Khao Specialty Dish
The service is excellent very comfortable friendly atmosphere. The food is exceptional and perfectly portioned. My new regular go to place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Vegetables Eggrolls 4, Fresh Spring Rolls, Fresh Vegetable Spring Rolls, Chicken Fried Rice, Chicken Satay
Really good, fresh food and even better customer service.????
Atmosphere: 5
Food: 5
Service: 5
The food is so good !! My go to is the Pho. Also their combo plates are really good ! Great service every time !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We have stopped by on our way to Maine... and on the way back home a few days later. Food is incredible. All the dishes we have tried were fragrant and exquisitely flavorful (Lao food is known for its supremely balanced use of herbs). If you go there, check out their SouLao'd Specialty Dishes. There are not many Lao restaurants in the US, even tho some of their chow is served in Thai places. You can get Pad Thai or Drunken Noodles pretty much everywhere. Peeng Lein (grilled beef tongue) or Laab Sein (raw beef salad)... not as likely..
Atmosphere: 5
Food: 5
Service: 5
Very nice restaurant delicious food.The staff was very friendly and helpful. Will definitely be going
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pad Thai
The wife loves Laos and food, so when she suggested this place, it looked perfect. Yelp has it tagged as closed, but it wasn't very closed when we went there on Thursday, and again on Monday, because the food was so good the first time around. We were lucky on Monday. There was a special treat, Laotian sausages. There's so much work to make, that they don't often offer them. They were out of this world. Definitely worth all the effort they put into them.
Definitely check this place out. The food is amazing and the staff treats you like family. I have only tried the tom yum soup because I'm obsessed with it, but I definitely want to try out the other menu items.
I was recommended this spot and was not disappointed. I've tried a lot of their dishes and have not been disappointed yet. Very friendly people, so accommodating and make you feel like family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Glazed Salmon with Soul Food Sides, Fresh Spring Rolls, Chicken Fried Rice, Lao Salad, Vegetable Stir Fry with White Rice, Chicken Satay