Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
450 Paradise Rd, Swampscott
(339) 883-9994
Customers' Favorites
Chipotle Mexican Grill Reviews
I've been a regular at the Swampscott Chipotle since it first opened its doors. Lately, however, I've noticed a significant decline in the quality of service. Over the past two weeks, my last ten or more orders have either been incorrect or excessively delayed, sometimes by over 20 minutes. Despite reaching out to their customer service via pepper chat, I've found them unhelpful, as they often refuse to refund me for orders that are completely wrong or arrive so late that I miss...read full review
Ordering ahead should make this process easier but they have ONE employee doing the online orders for delivery apps AND their app with 30+ minute wait times. Absolutely ridiculous. I ordered at 5pm, estimated time was 510pm and it’s currently 5:37pm with 6-7 other people waiting too. If you have 3-4 people on the make line, HELP THE WOMAN! She can’t do all the orders by herself.
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
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Place is always overpacked with customers and it never seems to be cleaned by anybody. You ask for steak, they don’t have it. You ask for chicken, they don’t have it. What do you have to offer?! I’ll never waster my time even going near here again.