Ginger Exchange - Watertown

98 Main St, Watertown
(617) 393-9889

Recent Reviews

Nar Rroel

I’ve been here before, my boyfriend and I love sushi in this place, however the new server is beyond rude. While we were eating she ask if we wanted the check, of course we said no because we were still eating, however that didn’t matter, we said “no” and then she remember we still have food coming, after that, when the rest of the food came and my boyfriend was still eating, she left the check on the table very rudely, not saying a word, that literally kill the moment, we didn’t even had 45 min in the place, still eating and she just decided to be rude. Is a shame cause we like this place, but I guess we will stick with grubhub by now.

Atmosphere: 5

Food: 5

Service: 1

Sean Westgate

This place was not bad but it was not exceptional either. I feel bad giving them three stars because the service was good but I wouldn't here again. That being said I'm sure many people would like it so don't not go because of my mediocre review. Try it for yourself.

Atmosphere: 3

Food: 4

Service: 5

Matthew Mayger

Food was really good. We got the Thai Spring Rolls, Watertown Pad Thai, and Korean Beef and all of it was very well done which is impressive given how many different regions are on the menu. However, none of that really matters as I found a shard of plastic (looks like it was from some sort of food prep container) in my Pad Thai. The staff did their best to fix the problem and I am thankful for their effort to make things right however, it even making it into the food was not okay and therefore I won't be coming back. Additionally, I am unsure about the management as we watched our waitress running around doing what seemed like 3 people's job while multiple staff behind the bar sat around doing nothing.

Atmosphere: 4

Food: 1

Service: 5

Ann Palmer

I am gluten & lactose free, so finding a good local place that tries to feed me good food is fantastic! I have gotten the chicken pad Thai & it's so good!! It's the only thing I get because it's excellent & I get 2 more meals out of it!Dietary restrictions: Very nice ?

Atmosphere: 4

Food: 5

Service: 5

Ivan C

Really very fresh and yummy

Silva Manning

There bulgogi beef is a must try! And the sushi is awesome as well!

Atmosphere: 4

Food: 5

Service: 4

Daria M.

I ordered online for pickup and went myself to pick up the food (in traffic). When I arrived home, they forgot 2 items. I called and they said that they had no drivers to deliver it to me today... and I'd have to go back to the restaurant to pick it up. (At that time of day, 40min in traffic) I opted to have them cancel those items from my credit card. 4 days later, the charge goes through on my card-- including those items. No pending refund. The food was fine, but beware you might not get everything in your order and then it will be a pain to get it back. I will delete this review if/when the restaurant fixes this issue.

Britany Wilson

USE TO LOVE THIS PLACE but after my experience here today I’m not sure about another time. I work across the street so of course I take my hour break but ended up with no food and no break! Got there my order was incorrect. I was very polite and stated that I would like it to be fixed. They attempt to fix it again and it was less food and STILL incorrect. The chief comes from the back and stares at me. Literally I guess trying to intimidate me and say to everyone “what’s wrong? It IS well done” then proceeds to suck his teeth and heads to the back. I didnt really care. I thought maybe he is upset because he feels like I’m disrespecting his food I guess. So I brush it off. I ended up asking for a refund just for me to be told that they can’t do it and they need to contact the owner. It was stated I would get a call back after they figure out how to issue a refund. I’m cool! I say great. Unfortunately I used Apple Pay so they were stuck. I walk back because I have the card in my car. I wait another 15mins just for the waiter to come from the back. Then they call the owner just so she can speak with me. I am very irritated, I never got to eat! She comes and tells me “I understand you had us make it twice already, and your trying to get a refund but you didn’t need to walk back”. Also proceeded to tell me I’ll eventually get my money at the end of the night. As a owner I guess I expected more. Again, I’ve lived out here for a few years , I work ACROSS THE STREET! For a restaurant I prompt I am highly disappointed and hangry ?.

Service: 1

Tami Pester

Just had the Alaskan roll and Kung Pao shrimp - fantastic! Roll was super fresh and Kung Pao was delicious, with just the perfect amount of spicy!

Food: 5

Caitlin Rooney

The food was good while I was eating it, but I got food poisoning (campylobacteriosis) from the chinatown chicken lo mein. So yeah it was good, but not worth it since I sat on the toilet for hours after losing basically any and all liquid and whatever else I had in my body.

Food: 3

Mike R.

Very disappointed with the HAND Rolls, we order every week for the past year, today was a disaster, the hand rolls looked weak, stale, pale, weird fishy texture and sour taste. The quality control needs attention, not acceptable, my mom is on 18 Medications we can not just assume this is normal. Chefs must spot check moving forward that the freshness is consistent

Nour Ziyadeh

Service was a bit slow, but the food was good. The soy garlic wings were probably the best wings I've ever had. Crab rangoon was ok. Sushi was standard. Looking forward to trying the bibimbap next time.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Wings

John Choi

First time trying this place. Food was great. Good sake selection. Also had some good beers on draft. Service was so attentive. Our family loves to eat out, we are so glad we tried this restaurant. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

Kristina Gao

Amazing restaurant! Me and some friends came to this restaurant to have dinner together, and we were sincerely impressed. I would recommend the Teriyaki Chicken Bento Box and the WOW wings - which were certainly WOWWing our expectations. The staff was amazing and accommodated our rather loud group with grace and great hospitality! One of the best Asian Fusion restaurants around here! Hope you get a chance to visit this wonderful restaurant soon!Vegetarian options: Tons of vegetarian options! The staff were willing to take out the meat in a maki that we ordered.Kid-friendliness: Very kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

Liliia Zamalieva (uwts)

The most delicious rolls in town! Come here, you won't regret it! Friendly staff and amazing food 10/10Excellent guys!

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Ginger Exchange - Watertown

98 Main St, Watertown, MA 02472
(617) 393-9889