Last time I went, waited over 40 minutes for food and it was cold when we got it. Small order of only a couple burgers. From what I've heard/been told, the workers from that shift are not going to be there for long and they are working on improving things.Hopefully with the renovations, things do in fact improve.
Atmosphere: 1
Food: 1
Service: 1
Joshua
Was disrespected in drive thru . With several inappropriate sexual refers coments . To the point I decide to drive to window finish my order . At the window while handed my drink it had no cover and the coment made by the manger made me believe he put somthing in my drink . I demanded he re make my drink as I watched him do so . His coments bothered me to the point I. Could not eat my meal . I threw it away right away. To find out hours later he charged my card 3 times . The employee there seemed very miss treated and uncomfortable And u could hear the manager making inappropriate coments toThe next customer in the drive thru just as he did to me. This was the most unprofessional and inappropriate maneger ever I’ve ever witnessed . The work environment for the young girls worked seemed terrible . And as if the were scared to coment when asked if they were mistreated . This place need to be inspected for there work environment and food preparation. This gentleman that was the managing this restaurant was def not following food or work laws . I would not recommend eating anything from this restaurant. By far worst costumer service I ever wittnesed
Atmosphere: 1
Food: 1
Service: 1
Míguel Nieves
Great service. Especially considering they are going through a renovation.
Food: 5
Service: 5
Kelly
Rude employees waited for food at window 8 min then parked me for 10 more
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Whopper
Sara LaBrie
If I could give zero stars I would. Fast food restaurant and it took 20 minutes for them to leave me out front just to bring the wrong order. Doors were closed due to construction had to wait in line again and all they could do was give a free Hershey pie?! This place sucks! Hire people who can actually do a simple job right!!
Atmosphere: 1
Food: 1
Service: 1
Jason Camp
Always pleasant. Quick service. Drive thru is busy but expect that at a fast food place off a highway exit. Good food. Reasonable prices.
This is by far the worst Burger King I've ever been to. Took over 15 minutes to recieve my food (which was $42 for 2 whopper meals and a chicken sandwich.) Only to recieve food that was colder than room temperature.
Atmosphere: 1
Food: 1
Service: 1
Casey Howlett
DO NOT USE YOUR CREDIT CARD OR DEBIT CARD HERE!!!! The employees here will steal your information and then charge your card a month later for whatever they want without your consent. This happened to myself and my friend after using our credit/debit cards at this specific Webster location.DO NOT GO HERE!!!!!
Atmosphere: 1
Food: 1
Service: 1
Brittany Heller
Awful. Half filled fries,cold,old food so not sure why they go the extra mile by saying " hot fresh food" and very very slow service ! We thought they forgot about us. Avoid......
Atmosphere: 1
Food: 1
Service: 1
Shane Nadeau
Probably the worst Burger King I've been to. Staff is not friendly, food generally takes 5-10 minutes to be served, and I don't think they've ever gotten my order correct.
Every morning it's the same thing. Welcome to burger King where we only serve fresh food. Kinda of a weird thing to say in my opinion sounds like something out of the 90s. If I wanted two plain biscuits for a dollar I would ask and finally I don't want a crown do I look like I am 5 years old. I am 40. Instead of worrying if I want a crown make sure you put the ketchup I asked for instead of the dumb crown. No I don't rule and neither does this establishment
Food: 3
Bobbiann Lavin
Ordering at the drive thru at 6:00 PM shouldn’t take 25 minutes for 3
Atmosphere: 2
Food: 3
Service: 1
Aaron Shippee
One of the worst Bk's around, staff is incompetent at all levels of management. I go in this place all the time and somehow it just keeps getting worse. Staff takes 0 accountability either.Extremly long delays for everything all the time, mobile orders are constantly forgotten about, orders are constantly missing items, people have to come in from the drive thru all day to get missing items.This place has so many issues, burger king corporate needs to come in and lay the law down on this joke of an establishment.This location in KFC Taco Bell are the two worst places in the entirety of Webster for fast food.Ordering anything from this location is just a mistake you shouldn't do it ever.The people that run the store don't understand what it means to be profitable.
Atmosphere: 1
Food: 1
Service: 1
Jaru Makedon
So much to say about this place where do I start.Every single employee even the managers, are clowns in uniform.Buying food at this location is like paying for tickets to a circus, you get to watch these freakish losers fail at everything involving the job.You ever wondered what it was like to wait over 30 minuets for a single item, when you are the only person in the store and the only order on the bored? If your dumb enough to actually order from this establishment then the answer is yes and your going to find out the hard way.Are you ready for the awesome excuses the employees come up with?! They will actually lie to your face with a smile and come up with any reason under the sun as to why there is delay as long as they dont take responsibility for the work they do.They use words like "how may we serve you" and then give you 0 service.Seriously even if your desperate any place is better then this
Atmosphere: 1
Food: 1
Service: 1
Brian Ward
We won't use this location anymore. Too many let downs.
Last time I went, waited over 40 minutes for food and it was cold when we got it. Small order of only a couple burgers. From what I've heard/been told, the workers from that shift are not going to be there for long and they are working on improving things.Hopefully with the renovations, things do in fact improve.
Atmosphere: 1
Food: 1
Service: 1
Was disrespected in drive thru . With several inappropriate sexual refers coments . To the point I decide to drive to window finish my order . At the window while handed my drink it had no cover and the coment made by the manger made me believe he put somthing in my drink . I demanded he re make my drink as I watched him do so . His coments bothered me to the point I. Could not eat my meal . I threw it away right away. To find out hours later he charged my card 3 times . The employee there seemed very miss treated and uncomfortable And u could hear the manager making inappropriate coments toThe next customer in the drive thru just as he did to me. This was the most unprofessional and inappropriate maneger ever I’ve ever witnessed . The work environment for the young girls worked seemed terrible . And as if the were scared to coment when asked if they were mistreated . This place need to be inspected for there work environment and food preparation. This gentleman that was the managing this restaurant was def not following food or work laws . I would not recommend eating anything from this restaurant. By far worst costumer service I ever wittnesed
Atmosphere: 1
Food: 1
Service: 1
Great service. Especially considering they are going through a renovation.
Food: 5
Service: 5
Rude employees waited for food at window 8 min then parked me for 10 more
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Whopper
If I could give zero stars I would. Fast food restaurant and it took 20 minutes for them to leave me out front just to bring the wrong order. Doors were closed due to construction had to wait in line again and all they could do was give a free Hershey pie?! This place sucks! Hire people who can actually do a simple job right!!
Atmosphere: 1
Food: 1
Service: 1
Always pleasant. Quick service. Drive thru is busy but expect that at a fast food place off a highway exit. Good food. Reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Whopper, Crispy Chicken, Chicken Sandwich
This is by far the worst Burger King I've ever been to. Took over 15 minutes to recieve my food (which was $42 for 2 whopper meals and a chicken sandwich.) Only to recieve food that was colder than room temperature.
Atmosphere: 1
Food: 1
Service: 1
DO NOT USE YOUR CREDIT CARD OR DEBIT CARD HERE!!!! The employees here will steal your information and then charge your card a month later for whatever they want without your consent. This happened to myself and my friend after using our credit/debit cards at this specific Webster location.DO NOT GO HERE!!!!!
Atmosphere: 1
Food: 1
Service: 1
Awful. Half filled fries,cold,old food so not sure why they go the extra mile by saying " hot fresh food" and very very slow service ! We thought they forgot about us. Avoid......
Atmosphere: 1
Food: 1
Service: 1
Probably the worst Burger King I've been to. Staff is not friendly, food generally takes 5-10 minutes to be served, and I don't think they've ever gotten my order correct.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every morning it's the same thing. Welcome to burger King where we only serve fresh food. Kinda of a weird thing to say in my opinion sounds like something out of the 90s. If I wanted two plain biscuits for a dollar I would ask and finally I don't want a crown do I look like I am 5 years old. I am 40. Instead of worrying if I want a crown make sure you put the ketchup I asked for instead of the dumb crown. No I don't rule and neither does this establishment
Food: 3
Ordering at the drive thru at 6:00 PM shouldn’t take 25 minutes for 3
Atmosphere: 2
Food: 3
Service: 1
One of the worst Bk's around, staff is incompetent at all levels of management. I go in this place all the time and somehow it just keeps getting worse. Staff takes 0 accountability either.Extremly long delays for everything all the time, mobile orders are constantly forgotten about, orders are constantly missing items, people have to come in from the drive thru all day to get missing items.This place has so many issues, burger king corporate needs to come in and lay the law down on this joke of an establishment.This location in KFC Taco Bell are the two worst places in the entirety of Webster for fast food.Ordering anything from this location is just a mistake you shouldn't do it ever.The people that run the store don't understand what it means to be profitable.
Atmosphere: 1
Food: 1
Service: 1
So much to say about this place where do I start.Every single employee even the managers, are clowns in uniform.Buying food at this location is like paying for tickets to a circus, you get to watch these freakish losers fail at everything involving the job.You ever wondered what it was like to wait over 30 minuets for a single item, when you are the only person in the store and the only order on the bored? If your dumb enough to actually order from this establishment then the answer is yes and your going to find out the hard way.Are you ready for the awesome excuses the employees come up with?! They will actually lie to your face with a smile and come up with any reason under the sun as to why there is delay as long as they dont take responsibility for the work they do.They use words like "how may we serve you" and then give you 0 service.Seriously even if your desperate any place is better then this
Atmosphere: 1
Food: 1
Service: 1
We won't use this location anymore. Too many let downs.
Atmosphere: 2
Food: 2
Service: 1