Janna Grill & Social Club

751 Union St, West Springfield
(413) 273-7272

Recent Reviews

Alex Stupak

I’ve been to this place four times and had great experiences. On my fifth time I was extremely disappointed. Although I haven’t been in about a year. I got the mixed grill. Meat was OK. Rice is extremely overcooked and clump together. Almost like a sushi rice. Not authentic at all. White garlic sauce tasted weird. $35 meal I expect way better quality. Please improve or I will be taking my business to Saray, taste of Lebanon or Sultan.

Atmosphere: 3

Food: 2

Service: 4

Mabel Lapointe

Ive been ordering this same platter for over a year now. Things have changed 3+ times however tonight's order was by far the worst. There was mushroom, canned corn and green beans in the rice. The rice was mushy. The flavor of the chicken was not as strong as in the past. I really hope they bring back the chef from about 4 months ago, please. Would give them another chance as I love have enjoyed the food from Jana’s. Photo without pita is from june 2023 and the other is from tonight.

Atmosphere: 4

Food: 3

Service: 2

Ashley Lapointe

Mushrooms? Canned corned in my rice on the side? Green beans ? I have no clue what happened to the menu, I have been ordering Janna’s for a while now, the quality, presentation used to be so much better and sadly the taste as well. My rice was pasty although I’m grateful for the restaurant but please bring back the authenticity and passion I used to taste in the food. I’m disappointed but not giving up so I’m hoping for the best.

Melinda N.

I think the management has changed since the last time I was here and left a 4-star review. My main complaint is the bulgar in the tabouleh was not cooked, it was too hard to eat -- would have broken a few teeth -- and the one employee/cook insisted that that is the way it is done. The baba ganouj was delicious, just what I was hoping. Hummus bland. Two of our party of four ordered the appetizer plate, which was great -- $13 for a ton of good food. We took a lot of food home. The employee was very nice. I bought baklava, which was $5.49, and he said to just give him $5. I asked to buy some extra of the wonderful super-garlicky garlic sauce and he gave me about 1/3 c for free. They used to have 2 TVs here playing wonderful Middle Eastern music, but now one is gone, leaving ugly holes in the wall, and the other TV has an announcement that the bill must be paid.

Metin Aslan

Kid-friendliness: Dont spend money here

Food: 1

Service: 1

Peiyong Chen

The food amount is huge. Generally I like the food.

Atmosphere: 4

Food: 4

Service: 4

Anderu R.

Actually ate here by mistake. Driving in the area and remembered there was a middle eastern restaurant. Stopped at what I thought was Taste of Lebanon but decided to give it a try. I am extremely glad I did. I ordered a Lamb platter and Kofta Sandwich, both were delicious. The man working was very helpful, patient and generous. Very happy to support the business of such a worker or owner. Lamb Kebab platter 10/10- Pretty much perfect on the day, especially since the Chef cooked it on the Medium side for me. The Lamb itself was delicious and flavored wonderfully. The rice was amazing and was enriched by sautéed onions and some kind of noodle. Nice onion, tomato, and pickle salad mixture. Included Hummus and some kind of rich Yoghurt/Sour Cream which was amazing. Kofta Sandwich 7.5/10- Basic kofta sandwich done well. Good meat, good wrap, good flavor, nice toppings. For the money, an excellent deal. Fantastic food. Great price. What started as an accidental visit will turn me into a return customer. Looking forward to my next meal at Janna.

Raff Light

Did Uber eats from here was disappointed was expecting

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Shawarma, Chicken Shawarma, Hummus

celena smith

So I made the mistake of ordering fatoush salad. Half the bowl was literally ( i had to pour it out in the trash) drenched in dressing. All I could taste was dressing. The freshness of the ingredients was killed. Ingredients weren’t consistent ( some bite sized onions, some onions that may have been for a steak and onion slices made for burgers. Came with no pita chips as it should have so it was just an overly acidic horror in my mouth. . Whoever was in charge response was simply..” oh yes.. he forgot. He usually does but he was probably busy and forgot. “ Mann give me my refund please

Food: 2

Raff L.

Who the hell cuts shawamas in 6 pieces so shit falls out and on top of that super chewy not enoth sauce just huge disappointment

Steven S

Great food, small atmosphere, I ordered a falafel wrap which was good, I will be returning!

Atmosphere: 3

Food: 4

Service: 4

Martin Gross

Best Mediterranean food in the area. Authentic charcoal grill adds a flavor profile that distinguishes this food from the rest. Best baba ganoush I've had in years!

Atmosphere: 4

Food: 5

Service: 5

abdulrahman khormi

I don’t recommend ordering shawarma from this restaurant. It is not a real shawarma. I ordered chicken shawarma but in fact it was full of fries ?, onions , tomatoes, and garlic. The chicken amount was very very small like no chicken at all.

Atmosphere: 1

Food: 1

Service: 1

Милана П.

Have you tried a good shawarma? No you haven't if you didn't visit this place! The food is amazing, the staff is so welcoming, I wish I could show you pictures of what I ordered, but it smelled too good to waist time on taking pictures Next time, when I will order from this place I will definitely take pictures of it! Thanks "Janna Grill" a LOT!!!

We had a terrific meal here. We didn't realize it had the ambience of a sub shop. But we got great attention and delicious, authentic food.  The owner took great care of us.

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