McDonald's

352 Riverdale St, West Springfield
(413) 737-5153

Recent Reviews

Aal Bhu

Too overcooked and dry and poorly assembled sandwitch.

Atmosphere: 1

Food: 1

Service: 1

Jason Thurston

Tried to charge me 28 dollars for 2 mc griddles and 2 hash browns. When I questioned the price, the lady said it was more expensive here. I said really 12 dollars for each sandwich, you can keep it. And drove off.

Service: 1

Corey Wagner

Service has been pretty quick as it should be. I have only been through the drive thru at this point.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, French Fries, Chicken Mcnuggets

Pedro Pardo

For a 24-hour mcdonald's, there should be no reason why I have to wait over twenty minutes and still not be able to order.

Atmosphere: 3

Food: 2

Service: 1

Harvey Dulude

Made an online order and they butcher my meal. I read the recipet and the tickets on burgers so I was content on leaving. Get home and they do the opposite of what I put down. On top of that the burgers were so sloppy I didn't even want to hold it. If you're taking almost 30 minutes for an ONLINE order make it correct.

Atmosphere: 1

Food: 1

Service: 2

Burak Gencay

Don’t serve cold fries and then top of it comment “ frío “ to your colleagues. This is what happens. Proudly 1 Star. Enjoy.

Atmosphere: 1

Food: 1

Service: 1

cnasty333

Fries cold as soon as served. Burger burnt. Bun of burger hard and stale.

Atmosphere: 1

Service: 1

Don Tolliver

Got sick off of there food a couple weeks ago haven't eaten there since

Atmosphere: 1

Food: 1

Service: 1

Robert Barnard

Terrible customer service, no napkins available and staff could not be

Atmosphere: 1

Food: 3

Service: 1

Brianna B (Bri)

:WHATS WRONG WITH THE FRIES IN WESTERN MA? THEY TASTE LIKE OIL EXTRA OIL AND EXTRA SALTY?-people on complaining everywhere from greenfield, MA from West Springfield, MA Riverdale franchise.- tasted like they dipped their old fries into the greese again and salted them and handed them out. People have been to the hospital from this. I can't name names on a huge public review though. That's their own doing.-how's it possible two different counties are having this same issue? Bad batch drop off or is it protocol to just dump old fries in oil again, and even on a slow day.- pleasee explain McDonald's. People are reporting this because we are getting sick. Even KIDS YOUNGER THAN 3. HAPPY MEALS.FIX THIS ISSSUE FOR THE COMMUNITY, HOSPITALS, HEALTH & SAFETY, FDA,BBB, and ALL Corporate places need to answer this especially ALL MCDONALD'S WHO ARE EXPERIENCING THIS ISSUE AND WONT RESPOND.I DO THESE REVIEWS FOR EVERYONES SAKE FOR FREE. PEOPLE IF YOU WANT CHANGE, WRITE A REVIEW TO YOUR LOCAL MCDONALD'S AND THE NEW ENGLAND CORPORATE MCDONALD'S (ITS ON FACEBOOK THE NEW ENGLAND ONE, BUT REALLY WRITE OR CALL YOUR LOCAL MCDONALD'SDietary restrictions: Not sure but usually you can find something

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Double Cheeseburger

Millah Mill

This place is a joke! Never order from here ! They mess up your order all the time ! And is very rude and nasty here ! Ack like they don’t understand what you are saying ! I will not be back !

Food: 1

Service: 1

vanessa tagorda

The nuggets no s&s sauce and the hamburger that I asked for no mayonnaise.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Mcdouble, Hamburger, Sausage Mcmuffin, Pancake

yogi 88

Fast service, Big mac is awesome here in the state (usa)

Atmosphere: 5

Food: 5

Service: 5

emma

so slow. i ordered a six piece mcnugget and i only received four out of the six nuggets. when we received our bag of food, the lady immediately shut the window without any words. “have a nice night”, or anything for that matter, would’ve been nice. don’t work in customer service if you can’t handle speaking to customers!

Food: 2

Scott Ross

Best, fastest, and freshest food at any McDonald's in the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Mcnuggets

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