Outback Steakhouse

1537 Riverdale St, West Springfield
(413) 746-5700

Recent Reviews

David Webb

This place couldn't get an order right if it was their own. How you can make a baked potato taste so bad is beyond me.

John McKone

Their steak and lobster tail can't be beat for 19.95.

Atmosphere: 4

Food: 5

Service: 4

Jay Hass

Listen when you're ready for Down Under! You'll get yourself here to surf and turf and ooooh baby stakes are off the hook

Atmosphere: 5

Food: 5

Service: 5

Sunshine Skok

Went in last night, 4/20. Had Kayla as our server. She was very on point with everything! Friendly, attentive and very nice! (All the staff that dropped off food etc were awesome, from the guy who took the reservation to I think his name was Landon who greeted us ?! the hostess although I don’t remember her name was so sweet and funny We had a small issue with our food , no biggie and Erika , the manager came over and took care of it all. They were both so nice and definitely took care of us!!

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Bloomin’ Onion

Steven Lorenz

Service is always great. Very kind and friendly staff. Food is always underwhelming. Steak has lots of fat and tendons in it, I couldn't eat half my steak the last time I went.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Bloomin’ Onion

Himalayan wolf

The foods were so good , and clean restaurant.

Ken Pueschel

Excellent ribs and steaks. Great service and an Aussie atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Onion Soup, Bloomin’ Onion, French Fries, Bone in Ribeye Steak with Mashed Potatoes and Veggies, Outback Ribs, Outback-Style Prime Rib

Tia Walker

Dine-in has always been great, but please don't bother with takeout. They do not care about getting your order correct or cooking it properly. It was a dead Tuesday evening not busy at all. Maybe they know that by the time you get home it's not even worth the 25 minute drive back. I can deal with cold food that's not always their fault, but they butchered ALL courses of both meals I ordered, and I couldn't even give half of it to my kid. Waste of money and I'm not sure what I pre-tipped for - maybe the young lady who brought my food out, she was friendly enough. They give you a contact in the replies on here to reach out, but apparently it's just to make them LOOK like they're responsive to issues. I contacted them before leaving a review but after waiting a couple weeks now with no reply, the point was made. I'll just skip this place from now on.

Food: 1

Service: 3

Dan Gelinas

GF and I went out to dinner here the other night. Ordered food and we having a decent time. Other people who came in after us got their food before us. Our server assured us our food would be right out. I ordered a steak and chicken combo and she ordered a shrimp pasta thing. The chicken was almost bone dry as was my steak and it was far overcooked. Fortunately, her food was decent. Problem with this is I am diabetic and had already taken insulin to cover dinner. The only good thing was the manager comped my dinner. I think they should have comped the whole thing, but maybe I am just biased. Likely won't go here ever again.

Atmosphere: 3

Food: 1

Service: 4

marlon stanfield-pazmino

waited so long for food it was cold. chewiest steak. staff was polite.

Atmosphere: 3

Food: 1

Service: 3

Marge Midwood

Food and service were excellent. Got a free blooming onion by getting the rewards app. Will be back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bloomin’ Onion

Sarah A. Rivera

Always on point. Wallaby darned!

Atmosphere: 5

Food: 5

Service: 5

Vadim Loban

Good place! We got chicken and shrimp pasta, and steak. Everything was juicy and tasty. Atmosphere and service in nice too.

Atmosphere: 5

Food: 5

Service: 5

Toni Kerans

Kevin our server was amazing! Super kind and very attentive. Definitely made us feel comfortable and relaxed. Will definitely return!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bloomin’ Onion, Steakhouse Mac & Cheese, Kookaburra Wings

Ayan Khattak

Pam was the best waitress and the food was amazing

Atmosphere: 5

Food: 5

Service: 5

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