All food customizations were ignored, except for “no mayo” thank goodness. I received regular nuggets instead of spicy nuggets. Others were also having issues with their food accuracy. This spot was very busy with online pickups for delivery apps, so it was not highly welcoming to walk in customers.
Food: 4
Service: 3
Hades
The only thing good about this Wendys location is the ONE nice employee that actually wants to take your order. Everyone else avoids you like the plague. The place is dirty nothing is well stocked you have to ask for drive thru soda because it’s always empty for self serve and the manager walks around in her pajamas. I have never seen something so unprofessional in my life!The food is cold like it’s been sitting around all day not the usual fresh food all the other Wendys give me. Unlike McDonald’s which is always cold hard food. Yeah it’s fast food but Wendys always did it better just not this one! This place is always dead for a reason.
Atmosphere: 1
Food: 1
Service: 3
Christian Bonilla
They only have one thing going for them, consistency........ On how awful is everything they do. Their fries always cold. Their bread stale. Their ice machine broken. Their service horrible. Believe it or not this review could get worse.
Olga Rivera
Excellent food and good
Atmosphere: 5
Food: 5
Service: 5
nereilyn torres
I don’t understand why they advertise opening late but never have anything on the menu. Not only that but the employees have very nasty attitudes. I know life sucks but try to be more polite to people. This Wendy’s is not a good one to go to.
Atmosphere: 1
Food: 3
Service: 1
Gabrielle Guyette holben
I was so upset because I worked a long day come here to order food I got told to pull up to the yellow sign and it'll be out in four minutes I did they completely forgot about me I waited thirty minutes they had 4 people that got their orders and drove off next time there is no yellow sign I want my food and go never again do
Atmosphere: 2
Food: 5
Service: 1
Olivia
Very nice workers. Great drive thru!
Food: 5
Service: 4
Diane Kmec
Love the fish sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
Christine Hester
I went to this Wendy's on 2/19/24 (&:30am) the first thing I did when the went to the window was ask for a small vanilla frosty cold brew. The lady told me told me, "We don't have any."Me, "Oh, ok...""I can make some, it will take about 10 mins, I have to grab the concentrate from the back.""Ok, I have time-" Before I can finish what I was saying she scoffs."Wait you want to wait for it?""If its not too much trouble-" She cuts me off again"It that all you want?""Could I also get a Honey biscuit chicken sandwich?""What else?""Thats it.""Move to the second window.""Thank you!"When I roll up to the window I tell her I have a coupon that I received in the mail for the sandwich, and before I could even show her the coupon, she said, "We don't take those."I looked puzzled because I was there last week and they took them. She said, "Our scanner doesn't work and there is no way for me to manually apply the coupon, the scanner has been down for 3 days.""Oh ok." My coupon didn't have the barcode anyways she gave off pissy vibes, so I didn't want to be a hassle for her.She then hands me my drink (mind you this all happened in less then 2 minutes) and she said, "While we were talking, my coworker grabbed the coffee stuff from the back and made it."I said thank you and waited for my sandwich, which came out perfect. I drove off and took a sip of my drink, which tasted like it had not flavor, it was straight bitter. I couldn't taste the vanilla frosty at all, it was also super water in consistency. now mind you I got the same drink last week (When I used my coupon) and it tasted amazing! I don't know if they used old concentrate (Although it sounds like it comes from a bottle, not freshly made.) I didn't go back, the lady already gave me so much attitude. I didn't want them to do anything weird to my drink....
Atmosphere: 1
Food: 2
Service: 1
Patrick Amato
Ordered fries did not receive pretty sad wasn't very busy. Management must be weak nice we have options. Then they wonder why business
Standard fast food atmosphere but ooh delicious baked
Atmosphere: 3
Food: 5
Service: 5
John McClendon
Lousy service in every aspect. Absolutely the worst experience I ever had @ Wendy's (been customer since the 80's)!!
Atmosphere: 3
Food: 3
Service: 2
Kevin Venne
Extremely horrible service. Rude employees. All food ordered was incorrect and i will never go back to this hell
Atmosphere: 1
Food: 1
Service: 1
Penny Packer
Extremely slow, long wait for a burger that needs to be reheated by the time you get it. You end up eating that burger in frustration and with every dry and cold bite, you realize that you could have made a better one with what you have at home. If you're wondering why they have you pull up and park by the door to wait for your food after you paid, it's because they have a timer. This timer begins once you pull up towards the window and stops once you move away (indicating you've been served), the intention of the timer is for you to get your food in a timely manner but instead of improving the service, they just manipulate the timer to deceive the data it's ment to collect. They also manipulate this by not taking your order until they remove the car thats paying at the window. So until that car moves, they are not worried about taking your order. You need to wait, they have a timer they need to deceive. They are capable of getting it done in the proper time, if they use the training provided to them, but why do that? That means being efficient, that's too much work, efficient means happy customers, happy customers mean repeat customers. That creates a good reputation and a good reputation brings more people.No! Not doing that. Let's keep it slow and cold.
Atmosphere: 2
Food: 2
Service: 1
David Graham
It's Wendy's. If you been to one you been to them all. I will say that it was clean inside and if you go at lunchtime. Park and go in. We got our food way quicker than those in the drive thru.
All food customizations were ignored, except for “no mayo” thank goodness. I received regular nuggets instead of spicy nuggets. Others were also having issues with their food accuracy. This spot was very busy with online pickups for delivery apps, so it was not highly welcoming to walk in customers.
Food: 4
Service: 3
The only thing good about this Wendys location is the ONE nice employee that actually wants to take your order. Everyone else avoids you like the plague. The place is dirty nothing is well stocked you have to ask for drive thru soda because it’s always empty for self serve and the manager walks around in her pajamas. I have never seen something so unprofessional in my life!The food is cold like it’s been sitting around all day not the usual fresh food all the other Wendys give me. Unlike McDonald’s which is always cold hard food. Yeah it’s fast food but Wendys always did it better just not this one! This place is always dead for a reason.
Atmosphere: 1
Food: 1
Service: 3
They only have one thing going for them, consistency........ On how awful is everything they do. Their fries always cold. Their bread stale. Their ice machine broken. Their service horrible. Believe it or not this review could get worse.
Excellent food and good
Atmosphere: 5
Food: 5
Service: 5
I don’t understand why they advertise opening late but never have anything on the menu. Not only that but the employees have very nasty attitudes. I know life sucks but try to be more polite to people. This Wendy’s is not a good one to go to.
Atmosphere: 1
Food: 3
Service: 1
I was so upset because I worked a long day come here to order food I got told to pull up to the yellow sign and it'll be out in four minutes I did they completely forgot about me I waited thirty minutes they had 4 people that got their orders and drove off next time there is no yellow sign I want my food and go never again do
Atmosphere: 2
Food: 5
Service: 1
Very nice workers. Great drive thru!
Food: 5
Service: 4
Love the fish sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
I went to this Wendy's on 2/19/24 (&:30am) the first thing I did when the went to the window was ask for a small vanilla frosty cold brew. The lady told me told me, "We don't have any."Me, "Oh, ok...""I can make some, it will take about 10 mins, I have to grab the concentrate from the back.""Ok, I have time-" Before I can finish what I was saying she scoffs."Wait you want to wait for it?""If its not too much trouble-" She cuts me off again"It that all you want?""Could I also get a Honey biscuit chicken sandwich?""What else?""Thats it.""Move to the second window.""Thank you!"When I roll up to the window I tell her I have a coupon that I received in the mail for the sandwich, and before I could even show her the coupon, she said, "We don't take those."I looked puzzled because I was there last week and they took them. She said, "Our scanner doesn't work and there is no way for me to manually apply the coupon, the scanner has been down for 3 days.""Oh ok." My coupon didn't have the barcode anyways she gave off pissy vibes, so I didn't want to be a hassle for her.She then hands me my drink (mind you this all happened in less then 2 minutes) and she said, "While we were talking, my coworker grabbed the coffee stuff from the back and made it."I said thank you and waited for my sandwich, which came out perfect. I drove off and took a sip of my drink, which tasted like it had not flavor, it was straight bitter. I couldn't taste the vanilla frosty at all, it was also super water in consistency. now mind you I got the same drink last week (When I used my coupon) and it tasted amazing! I don't know if they used old concentrate (Although it sounds like it comes from a bottle, not freshly made.) I didn't go back, the lady already gave me so much attitude. I didn't want them to do anything weird to my drink....
Atmosphere: 1
Food: 2
Service: 1
Ordered fries did not receive pretty sad wasn't very busy. Management must be weak nice we have options. Then they wonder why business
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wendy’S French Fries, Chili
Restaurantji Recommends
Standard fast food atmosphere but ooh delicious baked
Atmosphere: 3
Food: 5
Service: 5
Lousy service in every aspect. Absolutely the worst experience I ever had @ Wendy's (been customer since the 80's)!!
Atmosphere: 3
Food: 3
Service: 2
Extremely horrible service. Rude employees. All food ordered was incorrect and i will never go back to this hell
Atmosphere: 1
Food: 1
Service: 1
Extremely slow, long wait for a burger that needs to be reheated by the time you get it. You end up eating that burger in frustration and with every dry and cold bite, you realize that you could have made a better one with what you have at home. If you're wondering why they have you pull up and park by the door to wait for your food after you paid, it's because they have a timer. This timer begins once you pull up towards the window and stops once you move away (indicating you've been served), the intention of the timer is for you to get your food in a timely manner but instead of improving the service, they just manipulate the timer to deceive the data it's ment to collect. They also manipulate this by not taking your order until they remove the car thats paying at the window. So until that car moves, they are not worried about taking your order. You need to wait, they have a timer they need to deceive. They are capable of getting it done in the proper time, if they use the training provided to them, but why do that? That means being efficient, that's too much work, efficient means happy customers, happy customers mean repeat customers. That creates a good reputation and a good reputation brings more people.No! Not doing that. Let's keep it slow and cold.
Atmosphere: 2
Food: 2
Service: 1
It's Wendy's. If you been to one you been to them all. I will say that it was clean inside and if you go at lunchtime. Park and go in. We got our food way quicker than those in the drive thru.
Atmosphere: 3
Food: 4
Service: 3