Nice clean restaurant, friendly staffsI am going to comment on the food, so they can fix it. We ordered the basics. Lo main, Fried rice, pork dish. Unfortunately every single one of them was way too salty. I would say they could probably use 60% of the sauce then it would be perfect. My guess is they had reduced the portion of the food (less meat, less veggies) but still are using the same amount of sauce. It was flavorful but WAY TOO SALTY. Very disappointed because I had high hopes. Too bad.
Ashley Tenczar Curran
I've always loved the Cheng Du growing up in Westborough-my reviews are based on accessibility for mobility impaired individuals and they do have a place to pull up out front and it looks like a formal restaurant where is drive and it has a ramp (although the ramp is rather long) once inside the physical restaurant it's difficult to maneuver especially if you have a wheelchair but the staff are wonderful and I might suggest that if this is a larger party you call ahead to share the informationII have fond memories of my father and I going to pick up the "pu poo'(?) platter at the Honolulu( RIP), Dad would get me a "Shirley Temple"( non-alcohol cocktail) and he would have a beer waiting at the bar. We would THEN go to the Cheng Du to get the mushi chicken ( their BEST DISH BY FAR!)those are the issues I have and they could be corrected within a week! ??
Atmosphere: 2
Food: 3
Service: 5
Natasha Torres
We ordered our food and 5 minutes later it all came out. Food tasted like it was made night before. The noodles tasted bad. I won't go back unless it's to play keno. The inside is beautiful though and they were friendly. Go at night or weekends maybe the food is fresh then.
Atmosphere: 4
Food: 3
Service: 4
Michael Porcaro
Excellent Chinese food. Very upscale feeling interior. Food is excellent with big portions. Be sure to go hungry or to at least bring a lot of friends!
Atmosphere: 5
Food: 5
Service: 5
Mark
Hadn't been here in a few years, went back tonight, bad decision. Jammed us into the lounge, atmosphere was terrible, service non existent, got the order wrong, got the bill wrong, waited almost 30 minutes for the bill. Never again, avoid at all costs, go to McDonalds.
Atmosphere: 1
Food: 2
Service: 1
Ken Joensson
Not impressed. Seems that others agree as place was nearly empty. I thought they would be more similar to the Mansfield location which is so much better. Very few gluten free
Terrible food. Very bad service. The lady at the front desk is nasty. I don't want to see her stink face again and will never go there. they raised price also.
Jenna Vanessa
Delicious Chinese food some of the best in the area in my opinion. They have my favorite crab Rangoons. All the dishes are delicious.Parking: Plenty of parking
NYE, really disappointed with how they ran Curbside pickup. Told us to arrive 90 min from placing our order. When we arrive (90 min later), the car line was in the breakdown lane of RT 9. We waited 30 minutes on the highway no car movement until one of their staff came to each car and asked for our phone number. We waited another 25 minutes till I asked the staff member what was going on. He told me that all of these orders that we placed three hours ago were just now being made.Average food. Tough/dry chicken tsou. Strong/worthy scorpion bowl cocktail
Atmosphere: 2
Food: 2
Service: 2
Anne Guerra
Decided to try this place after reading mixed reviews. The food was average overall. I would not recommend any lo mein as we ordered vegetable lo mein and there were no vegetables! We also ordered Mandarin platter and Pu pu platter. Eggroll was not good, everything else was good. Probably won't be going there again as we found a wonderful place in Maynard called Magnolia!
Atmosphere: 4
Food: 3
Service: 4
Chip A
We’ve tried Cheng Du for take-out only about 3-4 times in the last year. It’s ok. Food is fine, and the service is usually fast. Crab rangoons are a little doughy, pork fried rice is a little rubbery. Some food is better than others.
Food: 3
Service: 5
Reeny M
I have celiac disease and they offer some gluten-free options.
Atmosphere: 5
Food: 5
Service: 5
Qriss Rodriguez
We're in westborough and order periodically from chengdu, especially around holidays. We also used to live in Mansfield and ordered frequently while there too. This restaurant is great and I should have dropped this review yeeeears ago but most of yall probably know that you're more likely to complain than give praise online... Anyway, tonight for the first time ever they messed up our delivery order. The MANAGER got in his car and came all the way out to our house to make it right even though we had agreed on a partial refund. You just don't expect that level of care nowadays. Thanks Chengdu! You're a family favorite and always will be if you care this much for your customers.
Nice clean restaurant, friendly staffsI am going to comment on the food, so they can fix it. We ordered the basics. Lo main, Fried rice, pork dish. Unfortunately every single one of them was way too salty. I would say they could probably use 60% of the sauce then it would be perfect. My guess is they had reduced the portion of the food (less meat, less veggies) but still are using the same amount of sauce. It was flavorful but WAY TOO SALTY. Very disappointed because I had high hopes. Too bad.
I've always loved the Cheng Du growing up in Westborough-my reviews are based on accessibility for mobility impaired individuals and they do have a place to pull up out front and it looks like a formal restaurant where is drive and it has a ramp (although the ramp is rather long) once inside the physical restaurant it's difficult to maneuver especially if you have a wheelchair but the staff are wonderful and I might suggest that if this is a larger party you call ahead to share the informationII have fond memories of my father and I going to pick up the "pu poo'(?) platter at the Honolulu( RIP), Dad would get me a "Shirley Temple"( non-alcohol cocktail) and he would have a beer waiting at the bar. We would THEN go to the Cheng Du to get the mushi chicken ( their BEST DISH BY FAR!)those are the issues I have and they could be corrected within a week! ??
Atmosphere: 2
Food: 3
Service: 5
We ordered our food and 5 minutes later it all came out. Food tasted like it was made night before. The noodles tasted bad. I won't go back unless it's to play keno. The inside is beautiful though and they were friendly. Go at night or weekends maybe the food is fresh then.
Atmosphere: 4
Food: 3
Service: 4
Excellent Chinese food. Very upscale feeling interior. Food is excellent with big portions. Be sure to go hungry or to at least bring a lot of friends!
Atmosphere: 5
Food: 5
Service: 5
Hadn't been here in a few years, went back tonight, bad decision. Jammed us into the lounge, atmosphere was terrible, service non existent, got the order wrong, got the bill wrong, waited almost 30 minutes for the bill. Never again, avoid at all costs, go to McDonalds.
Atmosphere: 1
Food: 2
Service: 1
Not impressed. Seems that others agree as place was nearly empty. I thought they would be more similar to the Mansfield location which is so much better. Very few gluten free
Atmosphere: 3
Food: 3
Service: 4
Best Chinese food we have had since moving to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls 2, Crab Rangoons, Orange Chicken
Terrible food. Very bad service. The lady at the front desk is nasty. I don't want to see her stink face again and will never go there. they raised price also.
Delicious Chinese food some of the best in the area in my opinion. They have my favorite crab Rangoons. All the dishes are delicious.Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Miso Soup, Crab Rangoons
Excellent cuisine & Service.
Restaurantji Recommends
NYE, really disappointed with how they ran Curbside pickup. Told us to arrive 90 min from placing our order. When we arrive (90 min later), the car line was in the breakdown lane of RT 9. We waited 30 minutes on the highway no car movement until one of their staff came to each car and asked for our phone number. We waited another 25 minutes till I asked the staff member what was going on. He told me that all of these orders that we placed three hours ago were just now being made.Average food. Tough/dry chicken tsou. Strong/worthy scorpion bowl cocktail
Atmosphere: 2
Food: 2
Service: 2
Decided to try this place after reading mixed reviews. The food was average overall. I would not recommend any lo mein as we ordered vegetable lo mein and there were no vegetables! We also ordered Mandarin platter and Pu pu platter. Eggroll was not good, everything else was good. Probably won't be going there again as we found a wonderful place in Maynard called Magnolia!
Atmosphere: 4
Food: 3
Service: 4
We’ve tried Cheng Du for take-out only about 3-4 times in the last year. It’s ok. Food is fine, and the service is usually fast. Crab rangoons are a little doughy, pork fried rice is a little rubbery. Some food is better than others.
Food: 3
Service: 5
I have celiac disease and they offer some gluten-free options.
Atmosphere: 5
Food: 5
Service: 5
We're in westborough and order periodically from chengdu, especially around holidays. We also used to live in Mansfield and ordered frequently while there too. This restaurant is great and I should have dropped this review yeeeears ago but most of yall probably know that you're more likely to complain than give praise online... Anyway, tonight for the first time ever they messed up our delivery order. The MANAGER got in his car and came all the way out to our house to make it right even though we had agreed on a partial refund. You just don't expect that level of care nowadays. Thanks Chengdu! You're a family favorite and always will be if you care this much for your customers.
Atmosphere: 5
Food: 5
Service: 5