“I go to this Dunkin' specifically because of the wonderful staff! I usually stop after class and grab something to eat and drink. They always make every order perfect and are super kind and nice. I'll always keep coming back to this Dunkin! :“
“This is an updated dunkin' donuts with new decor. Easy access from a main road and is one of the more consistent dunkins in town. Staff is consistent and works quickly to get orders out. The morning can be very busy and I have witnessed people become overwhelmed with the number of orders but I have had consistent food and my order was always correct.“
“Dunkin's is usually great. But ever since the main st one closed this one has been busy. Just don't go there in the afternoon. They'll forget parts of your order. Ordered through the app. Had to wait over 5 mins to get the other one made while being ignored by workers. And for $5 drinks they couldn't do them all the way.“
“3 stars for food because when I get the loaded hash browns, I politely ask for no meat. Every time, they add it anyways. Today's sticker was put in confusingly, but the rest always say no meat. I understand they are busy, but it's a tiny request. I can't eat them today as they buried it in bacon. Wasted money.“
“The staff at *this* Dunkin’ Donuts on Elm St. are always smiling! I’ve been going here several times a week for almost a year now and I cannot say enough about how sweet and welcoming every drive-through employee is! The manager clearly does a great job at hiring passionate people to run the window. I know my coffee will always be right and my sandwich is always on point and I can depend on service always speedy! I wish they could take tips!! Keep up the great job!“
“I've lived in the area for almost 20 years and never once stopped here. My husband & I are in the area visiting & decided we'd get some Doughnuts & try it, and we were not disappointed!! If you are ever in the West Springfield area & want some homemade fresh Doughnuts, Donut Dip is your place.Parking: Parking may be limited as it is in a small location for one & depending on what time of day you go, it can be very busy.“
“Mrs. Murphy's has long held a reputation as one of the top doughnut destinations in the area, and as a resident of Connecticut, I've made the trek to their location numerous times, always eager to indulge in their delightful treats. The introduction of a drive-thru setup during the Covid era was a game-changer, offering convenience and safety in equal measure. This shift also brought with it the convenience of accepting credit cards, a welcome change from the previous cash-only policy. In the past, when they operated solely as a storefront, the sight of an ATM in the entryway served as a reminder of the inconvenience for non-cash carriers like myself. However, the real star of the show remains the doughnuts themselves. Each visit presents an array of options ensuring that there's something to satisfy every craving. Mrs. Murphy's consistently delivers on taste and quality, making it a must-visit for doughnut enthusiasts in the area.“
“This Dunkin' Donuts was disappointing in terms of order accuracy and cleanliness.It is located inside of a gas station with a drive thru window, so that's convenient. But unfortunately, the restaurant wasn't very clean or well organized.“
“Ordered donuts & munchkins for myself & my toddler, who loves donuts (just as much as Life itself). Both were as yummy as when I was a little kid, and glazed donuts were still my 1st favorite.The drive thru employee was very friendly. I've actually never had an unpleasant employee at the Tyler St. Location Drive Thru. Can't say the same for the counter, when I can vividly recall a male worker threatening to, "Kill me" just loud enough for me to hear, but no one else. Was I being a total Karen about the level of cream in my coffee? How about a rogue sprinkle touching my bagel? Nope! I'm not the type of person that complains, unless it's a huge deal, and then I'm still apologizing for complaining. I had ordered my cheddar cheese bagel twist toasted w butter, he handed me a bagel twist, just grabbed it off the rack. So I asked him if he would please toast it, and I could have some butter because by the time I got home it would be nasty. So ya, that's where I went too far. I'm just glad I didn't give him a bad haircut!Parking: The drive thru cuts right thru the middle of the parking lot, and the exceptional "Big Brain" drivers can't seem to get the concept of pulling up to the vehicle in front of them. So it happens multiple times a day that the line will be so long, you have a traffic back-up due to cars waiting to turn into the lot, but can't get in, thanks to those considerate drivers waiting, that leave a large space, when there isn't room, it blocksWheelchair accessibility: There are 2 wheelchair parking accessible spots right in the front where the entrance is; there are 2 doors one opens on the right, one on the left. The spaces are in front of each door.“