Chipotle Mexican Grill

217 University Ave, Westwood
(781) 329-0936

Recent Reviews

casey cotter

Workers were on the phone on headphones, rude, poor burrito rolling skills my fell apart seconds after being made

Atmosphere: 1

Food: 3

Service: 1

Heather M Corkery

Door dashed order forgot burrito 4 th time this has happened ! Incompetent employees !

Atmosphere: 1

Food: 1

Service: 1

A Cara

Sara and the current team are amazing!! You can't get better than this as they are so fast, accurate and polite with the orders, whether you are dining in or takeout. The team keeps the lines moving, as this is a really busy location so be patient. They are always cleaning the tables and trash. Unfortunately, tech issues occur, but they work to make it right and will work with you if this happens. Plenty of parking. Place gets really busy at lunch due to all the local business so keep that in mind. Thank you so much for great service and delicious fresh food!!Vegetarian options: Salads are delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Melissa Leigh

It’s anlways something at this one, they NEVER have change and when I say never I mean never!!! Then they NEVER have steak, I came here a couple times this week and every time they didn’t have steak!!!!Tonight I went in and not only were they out of steak but sour cream and the girl refused to go get more, it was 9:30 there was 4 people that came in behind me and she said no because they were about to close. No you close in 30mins!!!! I was surprised they were even open at 9:30 because this past week they were closed well before 9:30pm….I will take my money elsewhere from now on, the service is awful, not sure if there’s a manager, But if there is maybe you need a new one because how hard is it to make sure you have change everyday or to make sure your staff isn’t running out of food everyday!!!

Sean

Idk why there are bad reviews. Place slaps. Always a completely full bowl and it's fresh. They could wipe the tables more often and have two people on the order station at all times, but it's a very busy chipotle, comes with the territory. I've only ordered in.. never pickup. I'm always here after lifetime lol

Atmosphere: 5

Food: 5

Service: 5

Hesnel Ramirez

I went there today I asked for 3 steak burritos bowl they are not giving out steak 3 of the were just fat meat like JUST CHUNKS OF FAT NOT EVEN A PIECE OF STEAK JUST FAT IT WAS VERY DISGUSTING AND 3 of them were the

Food: 1

Service: 1

Suzanne Kvilhaug

Can't say I've ever reviewed a Chipotle before but felt the need after I ate here and then saw negative reviews. I had the best bowl, food was super fresh and portions were perfect.

Food: 5

Service: 5

Vera Eastman

Worst service ever!!! I came in close to when they opened and the people opening were so rude! They made it very clear how inconvenienced I made their life by eating from here.

Atmosphere: 1

Food: 1

Service: 1

Max Sminkey

Don’t order from here after 6 pm…have been here multiple times and they consistently run out of chips, guacamole, and queso. Today I ordered a steak bowl for pickup and discovered I only got half the ingredients when I got home. The least they could do is let you know if they’re out of ingredients…A few weeks ago I waited over 45 minutes in store for 2 burritos. Completely unacceptable for a “fast food” establishment.Management does not care or support their staff. Stay away from this franchise and go elsewhere if you want a correct, decent, and timely meal.

Atmosphere: 1

Food: 1

Service: 1

Johan Valles

Overall a good Chipotle. No complaints. This one actually had everything I wanted.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Charlie Lewis

While I was waiting for my burrito to be made, I saw a worker spit in my carne asada. I called him out for it and he didn't say anything and kept making the burrito and then I left.

Atmosphere: 2

Food: 1

Service: 1

C B.

Appreciate great service and workers who work together Food was great better than most locations I been too that's why I'm writing a review for themVery clean and organized establishment

Gregory Romine

4 burritos shouldn't take 10 minutes. If you have a line to the door maybe don't have one guy on the line piddling around.

PANiX

Had to do an online order even though there were plenty of workers. Just lazy people. They messed up both my friends and my bowl. Completely wrong. They suck.

Atmosphere: 1

Food: 1

Service: 1

Sumith Rajagopalan

The place is seriously understaffed and they do have notice to that effect. Not just the food service was slow, the options were limited too.

Atmosphere: 3

Food: 3

Service: 3

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