like i said last time, i have been back since & it was somehow even better! the spring menu has this popcorn chicken benedict with chipotle hollandaise... it was HEAVENLY! you better run, not walk, to try it!!
Asha Daryanani
Such a wonderful place for brunch or lunch!! The staff were very sweet and attentive. We had everything we ordered in a timely manner, the restaurant was clean, and the food was delicious! I'd 100% go again, and based on how busy it was, many would!!Parking: Limited space behind restaurantKid-friendliness: Lots of options for picky kids, sides like single pancake, wafel, bagel, etc.
Atmosphere: 5
Food: 5
Service: 5
Jackie Cheever
Was excited to try this place with my bestie and sadly it didn’t turn out pleasant. First- poutine was mainly fries. Second, parking sucked. Our waitress was amazing- however, the server was down so waited an hour for our bill. Was then asked by a manager to go to an atm. We had most of it in cash but was short maybe $5. She then wanted to sit with us and math it all out. This was absolutely ridiculous. Comp a meal for the inconvenience and we could have been on our way an hour ago. I don’t think we will go back.
Atmosphere: 3
Food: 3
Service: 1
Jessica C.
I want to start by saying I would have given 5 stars to our server, Melissa. She was fantastic, but what we experienced today was unacceptable. A friend had recommended this place highly and I've been excited to check it out, met a girlfriend for brunch there this morning. Our server was phenomenal with recommendations and checking in on us. We ordered the poutine which was good. Not amazing, but definitely good. Because we were visiting, we had stayed quite a while and it took a long time to ask for our check. Our server apologized that the system was down (why we hadn't seen her for a while) and they were working on it. We must have waited another 30-40 minutes before getting the check. After giving our cards and waiting again for quite some time, she came back very apologetic and said the system wasn't working and she couldn't run our cards. She asked if we had any cash and said she'd hate to ask us to go to an ATM. Okay, this is where things go south. We've now been waiting about an hour AFTER a long breakfast, and we are now running late. There isn't an ATM right across the street or anything. The location is difficult, and parking is a nightmare. I can't imagine any of the customers asked to go to an ATM would actually come back. I happened to have $40 cash on me, and the bill is $46 and change. I ask if under the circumstances, they could accept the $40. She tells me she doesn't have the power to make that call. Um.... I waited tables forever and providing customer service that makes your customers want to come back is essential. After waiting all this time, you can't write off $6 and change? We wait AGAIN, maybe another 15 minutes and a manager comes over. She tells me she might have to ask me to go to an ATM to get the remainder of the money. Are you kidding me? At this point my patience is gone. Most people would have left by now. I tell her I am appalled, that at this point we should have had our meals comped, and the $40 should be more than enough under the circumstances. She tells me all she could do is comp our drinks ($9), so that the server wouldn't get punished and at least get a little bit of a tip. Seriously?!?! I told her this was insane, that this is not my problem, OR the server's problem. The owner should comp our meals and give the remainder to the server. She became agitated with me and said that wouldn't happen, and that she would need to go get a pen to do the math on the cost of the drinks and give the remainder to the server. Straight up insanity. I was certainly not going to wait EVEN LONGER for her to do the math! How on EARTH do you not offer any consideration to you customers who have now been here close to 1.5/2 hours after they needed to leave?? At the very least, a coupon to encourage us back. Up until the check, I would have come again. Now, after this experience and the way we were treated for THEIR ISSUE, I will never be returning. If the owner reads this and is willing to make this right, I would reconsider. I would love to support a woman run business in the area, but we have to do better here!
David LaBelle
Great food & staff !
Atmosphere: 5
Food: 5
Service: 5
JOAO PIMENTEL
Alteas is a great spot. The food is excellent. Had their breakfast tacos on St. Pattys day! Amazing! Their staff goes above and beyond to make my dining experience superb. If you come for brunch, they have those pretty chick drinks to post on your snap and Insta stories to make your friends jealous.
Atmosphere: 5
Food: 5
Service: 5
Cacayla
Excellent selection of unique dishes and drinks. Top-notch service, clean, cozy atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Poutine, Chicken and Waffles
Thao Nguyen
Steak and eggs were cooked so right!
Katie W.
Wonderful find! Breakfast was served quickly and the staff was very upbeat and friendly. Food was good. Lots of yummy choices
K. O.
I'm a loyal customer and will not be returning ever again. I ordered french toast to go and asked for extra maple syrup, not only was there not extra, but there wasn't maple syrup at all. Drove 20 minutes home to find out and now need to go to the grocery store just to eat this. They didn't care whatsoever and didn't offer any solution. Go elsewhere. I've been to a million places that don't mess up and if they do, they fix it.
It was my first time at Altea‘s today. The chicken and waffles were amazing and absolutely divine! I’m definitely definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Rosa A.
Berry compote saved the day! I did a bit of research before popping in for a solo brunch date on a chilly Saturday. It was quite busy which led me to sit at the bar. The service at the counter was good and the server was polite but it took so long to get my order in. I got the French toast which was a great portion but it barely had flavor and was slightly overpriced. Especially since it's apparently one of the most popular meals. Was it good enough? Yes. Did it meet the hype? Sadly, no!
John Cappadona
It's a nice enticing menu but the execution of the food is siverely lacking. Their home-fries are cut way too big and simply taste like starchy boiled potatoes. Caramelized onions are Not Caramelized onions at all, but just undercooked onions. It seems they're more concerned with what looks good on the menu than how to actually cook it.As for the atmosphere, they need to drastically improve the sound system. All I heard was the subwoofer cranking out the kickdrum of hip-hop and r&b. It sounded like construction going on next door.Substitutions will cost you, which makes me feel nickel and dimed on top of an already pricy menu.I went on a Sunday and waited 20m just to get in as it was packed with millennials which is fine if that's your thing.My only positive note is that the staff was very friendly.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Toast
Cap i.
Definitely one of the better breakfast/brunch places in Worcester. They don't have pancakes!! Which is a downer, but waffles are great. Also the hash omelette is spot on. Place is clean, and contains a mix of mostly college students, and some families and parents on weekends. Service was kind and quick. We snuck in and there wasn't a wait, though there was when we were leaving.
Brandon Avila
Wow! The flavors on every dish are amazing! Good portion size! Staff was super friendly. Interesting music choices but still overall great experience.
like i said last time, i have been back since & it was somehow even better! the spring menu has this popcorn chicken benedict with chipotle hollandaise... it was HEAVENLY! you better run, not walk, to try it!!
Such a wonderful place for brunch or lunch!! The staff were very sweet and attentive. We had everything we ordered in a timely manner, the restaurant was clean, and the food was delicious! I'd 100% go again, and based on how busy it was, many would!!Parking: Limited space behind restaurantKid-friendliness: Lots of options for picky kids, sides like single pancake, wafel, bagel, etc.
Atmosphere: 5
Food: 5
Service: 5
Was excited to try this place with my bestie and sadly it didn’t turn out pleasant. First- poutine was mainly fries. Second, parking sucked. Our waitress was amazing- however, the server was down so waited an hour for our bill. Was then asked by a manager to go to an atm. We had most of it in cash but was short maybe $5. She then wanted to sit with us and math it all out. This was absolutely ridiculous. Comp a meal for the inconvenience and we could have been on our way an hour ago. I don’t think we will go back.
Atmosphere: 3
Food: 3
Service: 1
I want to start by saying I would have given 5 stars to our server, Melissa. She was fantastic, but what we experienced today was unacceptable. A friend had recommended this place highly and I've been excited to check it out, met a girlfriend for brunch there this morning. Our server was phenomenal with recommendations and checking in on us. We ordered the poutine which was good. Not amazing, but definitely good. Because we were visiting, we had stayed quite a while and it took a long time to ask for our check. Our server apologized that the system was down (why we hadn't seen her for a while) and they were working on it. We must have waited another 30-40 minutes before getting the check. After giving our cards and waiting again for quite some time, she came back very apologetic and said the system wasn't working and she couldn't run our cards. She asked if we had any cash and said she'd hate to ask us to go to an ATM. Okay, this is where things go south. We've now been waiting about an hour AFTER a long breakfast, and we are now running late. There isn't an ATM right across the street or anything. The location is difficult, and parking is a nightmare. I can't imagine any of the customers asked to go to an ATM would actually come back. I happened to have $40 cash on me, and the bill is $46 and change. I ask if under the circumstances, they could accept the $40. She tells me she doesn't have the power to make that call. Um.... I waited tables forever and providing customer service that makes your customers want to come back is essential. After waiting all this time, you can't write off $6 and change? We wait AGAIN, maybe another 15 minutes and a manager comes over. She tells me she might have to ask me to go to an ATM to get the remainder of the money. Are you kidding me? At this point my patience is gone. Most people would have left by now. I tell her I am appalled, that at this point we should have had our meals comped, and the $40 should be more than enough under the circumstances. She tells me all she could do is comp our drinks ($9), so that the server wouldn't get punished and at least get a little bit of a tip. Seriously?!?! I told her this was insane, that this is not my problem, OR the server's problem. The owner should comp our meals and give the remainder to the server. She became agitated with me and said that wouldn't happen, and that she would need to go get a pen to do the math on the cost of the drinks and give the remainder to the server. Straight up insanity. I was certainly not going to wait EVEN LONGER for her to do the math! How on EARTH do you not offer any consideration to you customers who have now been here close to 1.5/2 hours after they needed to leave?? At the very least, a coupon to encourage us back. Up until the check, I would have come again. Now, after this experience and the way we were treated for THEIR ISSUE, I will never be returning. If the owner reads this and is willing to make this right, I would reconsider. I would love to support a woman run business in the area, but we have to do better here!
Great food & staff !
Atmosphere: 5
Food: 5
Service: 5
Alteas is a great spot. The food is excellent. Had their breakfast tacos on St. Pattys day! Amazing! Their staff goes above and beyond to make my dining experience superb. If you come for brunch, they have those pretty chick drinks to post on your snap and Insta stories to make your friends jealous.
Atmosphere: 5
Food: 5
Service: 5
Excellent selection of unique dishes and drinks. Top-notch service, clean, cozy atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Poutine, Chicken and Waffles
Steak and eggs were cooked so right!
Wonderful find! Breakfast was served quickly and the staff was very upbeat and friendly. Food was good. Lots of yummy choices
I'm a loyal customer and will not be returning ever again. I ordered french toast to go and asked for extra maple syrup, not only was there not extra, but there wasn't maple syrup at all. Drove 20 minutes home to find out and now need to go to the grocery store just to eat this. They didn't care whatsoever and didn't offer any solution. Go elsewhere. I've been to a million places that don't mess up and if they do, they fix it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was my first time at Altea‘s today. The chicken and waffles were amazing and absolutely divine! I’m definitely definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Berry compote saved the day! I did a bit of research before popping in for a solo brunch date on a chilly Saturday. It was quite busy which led me to sit at the bar. The service at the counter was good and the server was polite but it took so long to get my order in. I got the French toast which was a great portion but it barely had flavor and was slightly overpriced. Especially since it's apparently one of the most popular meals. Was it good enough? Yes. Did it meet the hype? Sadly, no!
It's a nice enticing menu but the execution of the food is siverely lacking. Their home-fries are cut way too big and simply taste like starchy boiled potatoes. Caramelized onions are Not Caramelized onions at all, but just undercooked onions. It seems they're more concerned with what looks good on the menu than how to actually cook it.As for the atmosphere, they need to drastically improve the sound system. All I heard was the subwoofer cranking out the kickdrum of hip-hop and r&b. It sounded like construction going on next door.Substitutions will cost you, which makes me feel nickel and dimed on top of an already pricy menu.I went on a Sunday and waited 20m just to get in as it was packed with millennials which is fine if that's your thing.My only positive note is that the staff was very friendly.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Toast
Definitely one of the better breakfast/brunch places in Worcester. They don't have pancakes!! Which is a downer, but waffles are great. Also the hash omelette is spot on. Place is clean, and contains a mix of mostly college students, and some families and parents on weekends. Service was kind and quick. We snuck in and there wasn't a wait, though there was when we were leaving.
Wow! The flavors on every dish are amazing! Good portion size! Staff was super friendly. Interesting music choices but still overall great experience.
Atmosphere: 5
Food: 5
Service: 5