Domino's Pizza

1413 Grafton St, Worcester
(508) 797-1122

Recent Reviews

Adam Katie

It's pizza. It's edible. The food is made by people who need a job not by people who love their job. If they do love their job, they should put more love into the food they make, because it taste like a corporation made my pizza.

Atmosphere: 2

Food: 3

Service: 2

Saurabh Thakral

I ordered two pizzas and asked for Well Done. It was a carryout order and after 15 minutes when I got the notification on the app that my order is ready and come pick it up, I went there and then had to wait 30 minutes more to get the order as the employee said "we are very busy tonight". I waited patiently and when I received the order, one of the two pizzas was almost burnt and I brought it to the manager's (Samantha) attention right away. Samantha kept arguing with me that it is NOT burnt and is just well done. I kept explaining to her that the other pizza is well done but this one is burnt and Samantha's response was well we were very busy tonight and we keep the pizza on the side oven for well done and was probably left there far too long and will not do that next time. Agreed it is a learning opportunity but the least she could do was apologize or offer a replacement, NONE, NADA...the attitude shown for one pizza was beyond imagination !!

Atmosphere: 4

Food: 1

Service: 1

Nichole Stevens

The pan pizza is really good just a little undercooked my husband had a steak and cheese he ate it all. The cinnamon twists were also really good. Happy with Food and Service. I’d recommend them.

Atmosphere: 4

Food: 5

Service: 5

Erin Sheedy

We are frequent customers, always delivery. Always fresh food.Tonight was an off night for the salad department.

Atmosphere: 5

Food: 5

Service: 4

Gary Anderson

Love the new app! Updated 1/15/24. Very disappointed in the three young employees, two women, and one man, who later appeared as a delivery driver. The app told me to enter. The LED screen welcomed me. There was still 16 minutes of bake time on the app. I sat down at one of the tables. I was the only customer. After only a few minutes, enough time to start a photo and positive review here on Google, the app responded pizza was ready. I noticed the young guy struggling to free an overly blackened pepperoni pizza from its pizza pan. Eventually he called out to the two girls for assistance. The bottom pulled away from the center of the pizza. The 2nd girl finally freed the pizza and readied its box. Meanwhile I had moved to the counter while this entertainment was going on. The 3rd girl tossed that pizza to the waiting rack like a Frisbee as it did nearly a full circle on the stainless steel shelf. I stood there another two minutes, not a single one of them even made eye contact to acknowledge that I was standing there. I said excuse me twice, which fell on deaf ears as they were having a grand time. However I needed to raise my voice above their laughing and general chat. Finally they asked 'name?' I responded, the girl then realized the pizza focus was intended for me. All three glanced at each other wide eyed. I said thanks and walked out. The young man followed out the door with a delivery which I actually never saw get packed into the heat pouch. He saw me look back at him in the parking lot and I assume based on his quick break of glance, knew I was not happy. Long story, got home, literally the bottom of the pizza equated to breaking with hands 1970's era wall plywood. Garlic juice was poured on heavy I'm guessing to soften the very obvious re-heated pizza. I gave five stars atmosphere simply because of the cleanliness and modernity of the store. Staff needs training and business maturity lessons.

Atmosphere: 5

Food: 2

Service: 1

cybotix

Driver speaks ZERO English not an exaggeration could not find my location that’s all they hire.

Kristina Soni

Asked for well done pizza and got not even fully cooked!

Food: 1

Service: 1

Katie Sigmon

Always happy with my pizza from Dominos. I wasn’t a fan growing up but my kids got me into the “new” Dominos (I know I’m realllly late ?). The seasoned crust really makes the entire pizza ?.Definitely my preferred when coming to a pizza chain restaurant.This picture is of a Medium pizza with light sauce, pepperoni & extra cheese. It was a “free” pizza I received from acquiring points from each purchase (& I always got a deal via coupons).Parking: Very easy place to park and pick up pizza! They have a drive up window. There is a dollar tree in same plaza and 711 directly across the street.

Atmosphere: 5

Food: 5

Service: 5

Kerry

Pizza was ready fast. hot and ready. taste good to.

Food: 4

Service: 5

Wesley Carvalho

The best pizza in the area, good atmosphere and excellent service. I recommend!

younglittlejae

Lava cakes is delicious!! The staff is so kind, and the place is so comfy.

Şerife I.

ı love pizza there.......service perfect.........fant food .amazing ambiance............................ı love pizza there.......service perfect.........fant food .amazing ambiance............................

Ben Sharon

Best dominos is the worcester area

Marie Simone

Even though they had made a mistake with my order, they had already started fixing it and our pizzas were excellent.. Associates were friendly and helpful..

Shania Mcauliffe

Looove their food ! They never disappoint

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