Donut Express

221 Webster St, Worcester
(508) 753-6656

Recent Reviews

John McLaughlin

Down to earth Donut Express, no frills, just delicious breakfast sandwiches and donuts along with good coffee. Priced right!! Nice people work here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

Karen Costa

Their donuts are much better than Dunkin!

Food: 5

Service: 5

Recommended dishes: Donuts

Scott Wheeler

The girls here are always super pleasant and they have tons of iced and hot coffee flavors including seasonal rotations as well. My go to is the cinnamon sticky bun iced coffee and a chocolate frosted cake donut. Their griddle top is small but they turn out freshly made breakfast sandwiches FAST. I work on the Worcester/Auburn line and I stop in at least 3 times per week. Pro tip - You order and pick up at the same drive through window which can be a little time consuming so I often go inside to order.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Donuts, Bagel with Cream Cheese, Breakfast Sandwich, Cinnamon Roll

Felice Forby

Just ordered donuts. The atmosphere seemed nice and cozy, but the donuts weren’t very good. We had a maple yeast donut where the icing was a way too sweet and the dough didn’t have much substance. The cake donuts were okay but we’ve had better elsewhere.

Atmosphere: 4

Food: 2

Service: 3

Kathyshell Rodriguez

The autricity of the horrible customer I just received left me shocked because I have never been somewhere and got treated the way I was treated. They have drive thru service, I was in line to order my breakfast. My friend is sick not with covid or anything she just had a severe hangover and she couldn’t contain herself we were in the back of the line, my friend couldn’t hold there was no warning she opened the door to throw up what was clear liquid from someone who hasn’t eaten yet . When we arrived to the window I was disgusted by the attitude and the way I was spoken to. As soon as I pulled up to the window there where three ladies there all of them looking at us, one said “is someone sick” I had said “my friend is sick” then she proceeded to say “ well do you have a napkin to cover it or clean it up” like where on earth do the customer come and clean up their mess in the street not even inside their restaurant as I was in the drive thru as I had mentioned. So instead of them asking “is she ok” or saying “hope she feels better” as a regular business owner with good customer service would do, they instead made us feel horrible and weird. It got to the point that they were looking at us like if we were the problem when in all reality things happen , people get sick it’s life. If you own a business your duty is to treat every customer service that comes to your establishment with great customer service, respect, and morality, instead of being judgemental and looking at us like we were a virus when in all reality we were in the street outside not even inside their establishment when it occurred. She had said “” well you could have pulled to the side” instead of being caring , compassionate, and understanding she said we could have pulled to the side as of we can control someone’s vomit coming up out of nowhere. As there was no signs of it occurring it just happened my friend instantly opened door to relive herself. She then goes on with attitude to tell me somewhere along the lines of “well let’s just move it along what would you like” do you think I want anything from that business and they made us feel uncomfortable. All my life I have seen people sick and vomit even inside peoples establishment and what have I seen all my life is someone coming to pick it up and asking if customer is ok! I have never in my life seen this type of treatment towards a customer that is sick. Very inhumane and now I don’t ever want to go there again.

Atmosphere: 1

Service: 1

Ed Fisher

Best donut shop I have ever found. Old fashioned really are. Great people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagel with Cream Cheese, Breakfast Sandwich

UrGurl Bine

Always a joy to visit here. Food is made to order, coffee is great and hot. Different flavors everyday and season. Friendly staff amd clean environment. Secret weapon, they have a drive thru!

Jeffrey P.

The service is amazing the food is just as good I start my day 7 days a week here and wouldn't have it any other way the staff is always amazing doesn't matter when you show up they make you feel like family here food is always fresh definitely worth the trip if you haven't been you won't find a better breakfast sandwich in the city

Maria L.

Racist, Ignorant, and inpatient the people who work here are incompetent. Specially the older woman who works here every morning with her puffy hair (no hairnet) is extremely ignorant, first of all they are walking away before you even finish ordering, touching donuts with bare hands , always having a mean face and attitude but all smiles with her white customers and cops who are always there. Making customers go back thru the drive thru multiple times because they haven't finished food we called in for pick up over 20 minutes ago. I DO NOT RECOMMEND THIS BUSINESS SPECIALLY IF YOU ARE A MINORITY.

Robert Tirrell

Great customer service in the coffee and doughnuts were awesome

John Rondeau

Love it! Great sausage egg and cheese on an everything bagel. The employees are really nice.

IRIE TRAVELS

Ask for a coffee with Xtra cream and Xtra sugar and it had no sugar at all and had to wait 10 minutes for 2 egg and cheese sandwiches

Eric Dykstra

I enjoy their breakfast sandwiches.

Bonnie Young

Fresh cooked food, reasonably priced

Shawn C

Great breakfast sandwiches and coffee made with flavored beans not tha flavor shot

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