Dunkin'

590 Southbridge St, Worcester
(508) 799-0359

Recent Reviews

Joel Sylvester

Service is constantly slow. It took over 10 minutes to get a hot chocolate made.

Atmosphere: 3

Food: 3

Service: 2

Jodi Aronowicz

The coffee is made wrong every time and the staff is rude

Atmosphere: 3

Food: 2

Service: 2

amir Chan

Bought bagel minis 1st was soft gooey and golden 2nd was hard as a rock and looked old. Returned it and the manager implies I didn't buy it today that its old but she will make me another 1 dismissively. That behavior is disgusting and to imply that someone would keep a single old bagel mini to return at a future date is insulting to say the least

Atmosphere: 2

Service: 1

Lyndsay Perez

Manager is extremely rude she needs to be fired ! How Dunkin donuts can allow a manager like her to run a store is beyond me ! The food presentation sucks , the food taste like the chemicals you clean the oven with ! You ask for liquid sugar and you get granulated sugar ! This is unexceptable!

Atmosphere: 2

Food: 1

Service: 2

ShawnAshley Deneault

Got a coffee, used the restroom. They have tables to sit and relax. They keep it nice and clean.Parking: There are only a few parking spots, not too many.

Atmosphere: 4

Service: 4

Fidel A Rivera

The employee when I went in there she was rude to meDietary restrictions: N/A

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Bagels, Donuts

Rya Jones

I love this Dunks the customer service is amazing and so is the way they make my coffee! They actually care to ask if it’s good ? and if it needs any tweaking but 90% of the time it doesn’t honestly! They are not only fast but they are very personable, kind, friendly & to me that’s all a plus nowadays! Patient enough to take time to make sure I’m satisfied they truly go above and beyond! So if I could give them a million stars ✨ I would be so happy to applaud ?? them and say Thank You ?? for being a part of an excellent team that is rare!!! God Bless them for being able to make another blessed day for their customers as always! The best Dunks yet! ❤️ ?????? ❤️?Kid-friendliness: Customer Service is way above average! This is my favorite ? Dunks just due to always making my coffee just the way I like it and the absolute sweetest employees at this location ❤️??????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coolatta, Dunkin' Refreshers, Everything Stuffed Bagel Minis, Toasted Almond Cold Brew, Caramel Iced Macchiato, Donuts

Shandog

Hot coffee just like it should be ?

Atmosphere: 5

Service: 5

Hanah Al

They are very rude ppl and I asked them nicely to toasted my child bagels but it was completely burneedand when I said it’s burned she got really rude and mad at me and give me very disrespected answers ba , that’s not the problem my son is allergic to meat and she was making all the sandwiches with the same gloves, which is illegals Violating safety guidelines in restaurants and she was touching the bacon and keep doing the other sandwiches at the same time and her hand was completely greasy and disgusting, she hand it to me with attitude and I end up taking the sandwiches but I throw it away because my son can’t eat it and went to different place , very disappointed

Atmosphere: 1

Food: 1

Service: 1

Hqxnaa

I love it but their coffees make me tired which is weird but it’s a really good place.

Nathan DaSilva

Just your standard Dunkin. Really nice people and the food was really good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Carmen Martinez

Is was the best service and attention you can askKid-friendliness: My kids are so excited about going to dunkinParking: They have handicappedWheelchair accessibility: Yes they have accessibility for wheelchairs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Refreshers, Donuts

Andrew Caefer

I asked for a hot chocolate and they gace me a hot coffee instead?

Jenny Lawton

This Is a good dunks with good service however I'm not happy that the manager always yells at her employees in a very rude way. They forgot to put whipped cream on my coffee... not a big deal at all. Had I know the manager would yell at the poor girl who was pretty much swamped with orders.. i wouldn't have told them to add the whipped cream I don't like that bs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Roll, Coolatta, Munchkins Donut Hole Treats, Grilled Cheese, Toasted Almond Cold Brew, Hazelnut Iced Coffee, Plain Stuffed Bagel Minis, Donuts

Pwe Say

They put only half and seem like they don’t wanna do the job.

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