Dunkin'

60 S Ludlow St, Worcester
(508) 753-0935

Recent Reviews

Aleksi Aleksi

this dunki donuts over here is always clean and the cooperation that is inside is impeccable well done a big well done to everyone who works over here and who work hard in this place and I wish you the best because the people are good and they do a good job and it's always clean always that matters cleaning matters service is perfect well done??????

Atmosphere: 5

Food: 5

Service: 5

Kendra Sherman

I went to this to this location around 9 am Thursday 12/28. There was no line. I asked for a plain bagel with cream cheese, and two chocolate frosted sprinkle donuts. When I got to the window I paid & tipped as I always do, they immediately handed me my bagel and sent the donut bag back for another donut. When I pulled out I realized I got handed a toasted but ice cold hard bagel, some other persons order must have been forgotten so they pawned it to me. Gross

Atmosphere: 1

Food: 1

Service: 1

Dan Smith

The lack of English speaking employees is frustrating. And when they get something completely wrong, the ownership and management are hugely unhelpful. Even after I showed the cashier an email saying this location owed me a free coffee, I was denied until I was walking out the door. Of course there was a huge line at that point and I wasn't going to hold it up even more so than the back up they caused because no one could understand the language. Please don't go here. There is a Dunkin every 10 feet. Just avoid this one - their ownership is unresponsive and unhelpful!

Atmosphere: 2

Food: 3

Service: 1

Daydream04736851726

The lack of English speaking employees is frustrating. And when they get something completely wrong, the ownership and management are hugely unhelpful. Even after I showed the cashier an email saying this location owed me a free coffee, I was denied until I was walking out the door. Of course there was a huge line at that point and I wasn't going to hold it up even more so than the back up they caused because no one could understand the language. Please don't go here. There is a Dunkin every 10 feet. Just avoid this one - their ownership is unresponsive and unhelpful!

Dan S.

The lack of English speaking employees is frustrating. And when they get something completely wrong, the ownership and management are hugely unhelpful. Even after I showed the cashier an email saying this location owed me a free coffee, I was denied until I was walking out the door. Of course there was a huge line at that point and I wasn't going to hold it up even more so than the back up they caused because no one could understand the language. Please don't go here. There is a Dunkin every 10 feet. Just avoid this one - their ownership is unresponsive and unhelpful!

Eddie Burtt

Can never ever get your order right no matter how clearly you tell them your order. Very very low quality place.

Atmosphere: 1

Food: 1

Service: 1

Lily Marie

Went to get a latte this am. Line was moving fast but too fast. The lady taking the orders rushed through my order and gave me the wrong coffee. The coffee was supposed to be an iced latte and there was absolutely no ice. It was all liquid coffee and it didn’t even have the right flavors I asked for. Instead of rushing the line. Take ur time and listen to the customers order to make it right.

Moonstar Wolf

It's pretty sad that every time I go here the food is ice cold. Literally every time I get a sandwich it tastes like it's been in the warmer that hasn't been turned on and has been sitting all day. Honestly though is it THAT hard to make food to order. Or at least make sure the food in the warmer stays hot.

Andrew Barrows

They don’t like to listen to what your order is I got 2 grilled cheese with bacon paid for bacon and get no bacon wanted that new chocolate caramel cold brew I get cold brew and foam no chocolate no caramel what so ever this has happened multiple times iv even had paper from the cheese cooked in to my sandwich this dunks needs a overhaul

Tyler Sullivan

This is what I bite into. Uncooked bacon, and 3 tomatoes. I live about 1 minute down the road from this location, with no exaggeration. The bread is not toasted as it is advertised, the bacon is dangerously not cooked, and the food is disgusting. I will be contacting corporate as well as the board of health for serving raw food that could cause a food borne illness. Pathetic.

Taylor O'Neill

A very pretty and clean Dunkins, sweet women running the show who really know how to add a proper amount of cream cheese to the bagels!

Manny Rego

Avoid going here on the weekends and afternoons. Apparently the weekend crew not only likes to make cold mini bagels but they can't get a coffee order straight. Afternoon crew isn't much better either. :/ :DMy coffee order is fairly basic; xl midnight, four cream, four splenda. I've built up a good rapport with the woman that usually runs the drive through in the morning during the week and she's really good about getting the order straight.The afternoon/weekend crew? Yeah sorry I'm not impressed. The tend to screw up the coffee order more times than not, why I have no idea. They'll literally repeat back the order to me and STILL get it wrong. Either they're on autopilot or they just don't feel like making a pot of the good stuff so they give me the regular blend thinking I won't taste the difference. Sorry but I can tell immediately when it's regular blend.The mini bagel thing I find amusing in a way. I mean how do you screw up throwing them into the e-z bake oven? Morning weekday crew makes 'em right where they're actually warm on the inside. The afternoon/weekend crew? They're warm on the outside but still cold inside. :DI stopped going to Dunks for a while because I got tired of them making the same d*** mistakes time and time again but today I figured I'd give this location another try. Same old issues.Sorry, I'm sure the people there are great and all but this is getting old already.

Nghia Nguyen

The coffee here is full of flavor, not water down like other Dunkin donuts I've been to. One complaint I do have about all Dunkin' donuts is could you please stir your coffee when you have liquid cane sugar. I took one and all the sugar goes in my mouth and the rest of the coffee is unsweetened. Still I give this particular Dunkin donuts four stars because the coffee is not watered down

Taylor Miller

A very pretty and clean Dunkins, sweet women running the show who really know how to add a proper amount of cream cheese to the bagels!

Marie Quill

They messed up my coffee order I asked for latte and they gave me regular coffee. Didn’t have time for them to fix it.☹️☹️

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