Starbucks

41 Park Ave, Worcester
(508) 595-9315

Recent Reviews

Rick Cobiski

Second time in one week drink orders had two or more mistakes. Changing locations of our purchases.

Food: 2

Service: 2

iliana Hernandez

they do not accommodate customers. online ordering isn’t working, refuse to take an order over the phone.

Service: 1

Maya S

Placed an order through DoorDash and an error was made. Ordered iced latte and they made it hot. Called Starbucks and spoke with the manager who refused to help and told me that DoorDash has to fix it. Poor service and definitely buck passing. Telling all my friends not to go

Atmosphere: 1

Food: 1

Service: 1

Kevin C.

Really poor customer service at this Starbucks. Politely asked the Manager to be waited on and instead of acknowledging me, he immediately asked me to leave his store. I did not reply or argue. I just left. He was clearly overwhelmed with his duties and had an emotional reaction instead of re-prioritizing duties to all of the people waiting at the walk up counter. Very poor customer service. The online ordering and drive through window are clearly more important at this store and they no longer service walk ins as any kind of priority. Bad Management at this store. Very Poor.

E T

Slow and terrible service. If it were not located were it is would avoid. Estimated mobile times of 5 to 8 minutes, but you can presume it’ll be three times that wait. Employees spend more time talking than working,

Atmosphere: 3

Food: 3

Service: 1

Basil Huck

I was having trouble with my starbucks app, and I was holding up the line I felt so bad, then the barista I think his name was Ryan, helped me out and figured out it was my cell service that was cutting out. I really appreciate him for helping me and going above and beyond, will return soon!

Atmosphere: 5

Food: 5

Service: 5

alexis jenner

slowest starbucks ever, consistently too

Eugene R.

I hardly ever go to Starbucks but I went today because I was visiting a friend who bought my coffee for me. The worker at the counter was very kind and helpful when I told him I had no idea what to order and walked through describing the types of coffee I usually drink. I ordered the Americano upon his suggestion, and it was amazing, by far the most caffeinating coffee I've ever had. I'll probably be going back just to specifically order that coffee for when I have to go on long drives.

Nicole Genita

Thanks bea, good job!

Warren Wilson

Love this place.

Atmosphere: 5

Food: 5

Service: 5

Luis

sucks at door dash allways 20 min late dont come here?

Atmosphere: 1

Food: 1

Service: 1

Pamela Easter

My favorite place is can never go wrong with making g my favorite

Atmosphere: 5

Food: 5

Service: 5

Tetiana Hurova

The cup with cappuccino was almost empty. They said it should be so, that’s “how cappuccino is done”. Won’t recommend to anyone.

Maggie M.

Plan on waiting half an hour if you do not order ahead. They are EXTREMELY slow here.

Kait B.

Too lazy to measure the drink correctly when making it I guess. Why am I paying 6 dollars for a drink that's not even full? You can see from the top that I havent had any of it yet. This is how it was handed to me. Drinks at this location are constantly made wrong. Expect a 40 minute wait even if you order ahead.

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