I tried Burger Factory for the first time in Alberta and was horribly disappointed. Decided to give it another shot in Winnipeg, but sadly it’s just as bad! They claim the burgers are “smash patties” but they’re quite literally half an inch thick and frozen. Their patties taste bland, under seasoned, and the texture is akin to rubber (it’s a really awful frozen patty). For the quality of food, you might think you’d be paying a lot less. That’s not the case. A bland and frozen twin patty burger and fries cost me $21 CAD! Absolute thievery for the quality of the ingredients offered. Steer clear from any and all burger factories.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Hamburger
Ben Journ
You know what you're getting and that's a good thing. Nice staff. Good burgers.
Atmosphere: 3
Food: 4
Service: 4
Lania Bryn
I brought my fiance here after years of telling him how they have the best, biggest chicken burgers in the city.Not sure what happened, but the chicken burgers we were given were smaller than what you'd get at A&w and just not good. The patty was half the size of the bun and had no flavour. I also ordered onion rings, they came burnt to a crisp. Waste of time and money.
Atmosphere: 2
Food: 1
Service: 2
Renato Schartner
Most disgusting place ever. Staff can't understand your order. Not friendly at all over priced gross food. Would not feed this trash to my dog. DO NOT RECOMMEND...DON NOT EAT HEAR HORRIBLE FOOD AND
Atmosphere: 1
Food: 1
Service: 1
Beto Schartner
This used to be my favourite burger place in the city, but they are a scam. You put in your order and when you don't get what you order they say you never ordered it but charged you for it anyway, then they tell you if you want you can order again and pay. So you pay twice. I don't think so. Never going back again.
ridouane el-amrani
The burgers are so giant lol my first time ordering food from this place.. the restaurant is 10/10 the food 10/10 Serive 10/10Highly
Atmosphere: 5
Food: 5
Service: 5
Tim Sullivan
One of the best burger joints around.Food is a hundred times better than all the burger franchises.
Fries were undercooked and definitely not worth the price pretty sure they were frozen fries and not homemade the gravy was good the burgers were also frozen burgers for the price I would expect the food to be homemade.
Atmosphere: 3
Food: 1
Service: 3
Marco
Friendly and great food if you don't have time to cook
jason j
the food was good . i got factory special . its nice you can add things like if you were at subway and burgers are flame grilled not fried which gives nice
Got straight up berated and harassed by a family of homophobic racist strangers while I was literally minding my business trying to order. Staff did not do anything and did not stand up for me or tried to stop the situation while I was clearly in distress and asking the man to stop and to leave me alone, while he was hurling slurs at me. Also the poutine was too salty.
Atmosphere: 1
Food: 1
Service: 1
pompous stag
It's super unfortunate that they use typical chain restaurant frozen style patties because everything else is really great. Service was quick and pleasant, nice buns, quality bacon and cheese, fries are fantastic. But the frozen patties pretty much kill it for me. If they did a proper fresh smash style patty, I would probably be here every week.
Atmosphere: 5
Food: 2
Service: 4
Stella J. Woodhouse
Staff friendly n clean indoor dining .
George Krizka
Fantastic burgers right off the Barbie! Nicely grilled melt in your mouth , great size burgers good BBQ sauce , great staff , toppings galore . This is now my burger joint !
Quintin Allarie
Only complaint about this place is make sure to bring a sweater to eat, it's nice and cold inside, food is delicious! definitely always try to stop here to eat!Wheelchair accessibility: Thers a step up to the eating area, but I believe they got a ramp there.
I tried Burger Factory for the first time in Alberta and was horribly disappointed. Decided to give it another shot in Winnipeg, but sadly it’s just as bad! They claim the burgers are “smash patties” but they’re quite literally half an inch thick and frozen. Their patties taste bland, under seasoned, and the texture is akin to rubber (it’s a really awful frozen patty). For the quality of food, you might think you’d be paying a lot less. That’s not the case. A bland and frozen twin patty burger and fries cost me $21 CAD! Absolute thievery for the quality of the ingredients offered. Steer clear from any and all burger factories.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Hamburger
You know what you're getting and that's a good thing. Nice staff. Good burgers.
Atmosphere: 3
Food: 4
Service: 4
I brought my fiance here after years of telling him how they have the best, biggest chicken burgers in the city.Not sure what happened, but the chicken burgers we were given were smaller than what you'd get at A&w and just not good. The patty was half the size of the bun and had no flavour. I also ordered onion rings, they came burnt to a crisp. Waste of time and money.
Atmosphere: 2
Food: 1
Service: 2
Most disgusting place ever. Staff can't understand your order. Not friendly at all over priced gross food. Would not feed this trash to my dog. DO NOT RECOMMEND...DON NOT EAT HEAR HORRIBLE FOOD AND
Atmosphere: 1
Food: 1
Service: 1
This used to be my favourite burger place in the city, but they are a scam. You put in your order and when you don't get what you order they say you never ordered it but charged you for it anyway, then they tell you if you want you can order again and pay. So you pay twice. I don't think so. Never going back again.
The burgers are so giant lol my first time ordering food from this place.. the restaurant is 10/10 the food 10/10 Serive 10/10Highly
Atmosphere: 5
Food: 5
Service: 5
One of the best burger joints around.Food is a hundred times better than all the burger franchises.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Steakhouse Burger, Onion Rings, Gyro, Burger Combo, Hamburger, Factory Special Burger
Fries were undercooked and definitely not worth the price pretty sure they were frozen fries and not homemade the gravy was good the burgers were also frozen burgers for the price I would expect the food to be homemade.
Atmosphere: 3
Food: 1
Service: 3
Friendly and great food if you don't have time to cook
the food was good . i got factory special . its nice you can add things like if you were at subway and burgers are flame grilled not fried which gives nice
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Factory Special Burger
Restaurantji Recommends
Got straight up berated and harassed by a family of homophobic racist strangers while I was literally minding my business trying to order. Staff did not do anything and did not stand up for me or tried to stop the situation while I was clearly in distress and asking the man to stop and to leave me alone, while he was hurling slurs at me. Also the poutine was too salty.
Atmosphere: 1
Food: 1
Service: 1
It's super unfortunate that they use typical chain restaurant frozen style patties because everything else is really great. Service was quick and pleasant, nice buns, quality bacon and cheese, fries are fantastic. But the frozen patties pretty much kill it for me. If they did a proper fresh smash style patty, I would probably be here every week.
Atmosphere: 5
Food: 2
Service: 4
Staff friendly n clean indoor dining .
Fantastic burgers right off the Barbie! Nicely grilled melt in your mouth , great size burgers good BBQ sauce , great staff , toppings galore . This is now my burger joint !
Only complaint about this place is make sure to bring a sweater to eat, it's nice and cold inside, food is delicious! definitely always try to stop here to eat!Wheelchair accessibility: Thers a step up to the eating area, but I believe they got a ramp there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Steakhouse Burger, Boardwalk Burger