Great food. Salt and pepper containers were not presentable. Was chastised when we mentioned it.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: 2 Piece Chicken Snack
Nancy Sullivan
The worst experience dealing with the Marion location. Very unprofessional staff, did not give the right food that was ordered and then refused to give a refund on what I ordered. I will never deal with company again.
Atmosphere: 1
Food: 1
Service: 1
Money Penny
Since the new owner took over the quality has gone way downhill. First off, they do not change their oil enough, the fried food is gross. The oil on the fries often looks brown and burnt and has a rancid taste, and not changing oil enough is extremely unhealthy for the customers. The dinner rolls are a complete joke, they're bit-sized, as in it's literally just one bite of bun and that's it. Their portions are ridiculous, there's a particular person who I believe owns or is related to the owner who is so cheap with her portions. With the prices they charge, she has no business robbing the customers of the portions they pay for. I ordered a Caesar salad and asked for more dressing because I couldn't taste it. I got more but still couldn't taste it, I dipped my finger in the dressing and it tasted like mayo. I honestly think they diluted it or something. I had a friend once get a BLT and after taking a bite he thought the restaurant might have forgotten to put on the tomato....but that so wasn't the case, the tomato was cut so thin it was almost see-through. I guess they forgot that a tomato isn't a garnish but a main event with a BLT. I could go on.And the poor workers, so understaffed.It's unfortunate, my partner and I have been going to this location for decades but it's not worth it anymore. Even if the prices dropped, the food isn't any good anymore.
Atmosphere: 3
Service: 5
Carson Therrien
Small portions
Terence Mutanen
Called in the order and the person on the line was very helpful understood what I was wanting to order right away and the wait did not take
I placed on order, yesterday at 5:00pm.The order did not show up until 6:43pm.I informed the delivery person that I ordered from another restaurant and he hung up on me! RUDE!Never Again!
Atmosphere: 1
Food: 1
Service: 1
Bonnie Gembey
Chicken Chef on Marion Street used to be a real family owned franchise. I have lived in St. Boniface for many years and used to order food from the restaurant or eat in at least twice a month. I always enjoyed my dining experiences there. Portions were generous. Baked goods were often made on-site, including cheesecake. The quality of the food was worth the reasonable prices. Approximately four years ago the former owner retired and sold the business to new franchise owners. The new franchise owners had previously owned fast-food franchises and it is apparent in the way they run the restaurant. They appear to be concerned only with profit and very little with customer satisfaction. The portion sizes have shrunk and food quality is much lower while the prices have gone up significantly. I used to enjoy the fish dinner but now the quality of the cod is extremely poor and it is cooked in cheaper oil. It tastes like the fryers are not cleaned often enough. The restaurant is understaffed and the staff overworked. Despite that, they do their best to be polite and courteous as always, but they are working with less, which is not their choice. The franchise owners are so cheap with the food that they’ve managed to find tray dinner rolls that are half the size of normal ones. Napkins are not automatically included with any delivery orders. Many of the former menu items were replaced. The poutine is not made with cheese curds which, given a central St. Boniface location, is bad form. Having been to other Chicken Chef restaurants around the city, I can say the problems are particular to this location. The owners should take regular customer commentary into consideration in running their restaurant, given the competitive nature of the restaurant business. It’s good to keep especially loyal and local customers happy. Right now I’m not that at all, and wouldn’t choose to dine in or take out from this location unless changes were implemented.
Food: 2
Service: 5
lori torgerson
Darren was our server. Very friendly and efficient young man. Could use the bathrooms clean up though.Otherwise very friendly service and chicken was great.
Atmosphere: 3
Food: 5
Service: 5
Joshua Gray
Manager straight up told my wife not to order from there anymore because of the INCOMPETENCE of his employees. our last four orders had something missing and when you phone him, he is very dismissive and doesn't care. Not a good representation for Chicken Chef.
Sheila “Fang”
The food was very delicious and fresh tasting. May have been charged for the sides that were included in the meal,that was the only negative. The woman on the phone was polite and friendly. Food delivery didn't take long.
Great food. Salt and pepper containers were not presentable. Was chastised when we mentioned it.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: 2 Piece Chicken Snack
The worst experience dealing with the Marion location. Very unprofessional staff, did not give the right food that was ordered and then refused to give a refund on what I ordered. I will never deal with company again.
Atmosphere: 1
Food: 1
Service: 1
Since the new owner took over the quality has gone way downhill. First off, they do not change their oil enough, the fried food is gross. The oil on the fries often looks brown and burnt and has a rancid taste, and not changing oil enough is extremely unhealthy for the customers. The dinner rolls are a complete joke, they're bit-sized, as in it's literally just one bite of bun and that's it. Their portions are ridiculous, there's a particular person who I believe owns or is related to the owner who is so cheap with her portions. With the prices they charge, she has no business robbing the customers of the portions they pay for. I ordered a Caesar salad and asked for more dressing because I couldn't taste it. I got more but still couldn't taste it, I dipped my finger in the dressing and it tasted like mayo. I honestly think they diluted it or something. I had a friend once get a BLT and after taking a bite he thought the restaurant might have forgotten to put on the tomato....but that so wasn't the case, the tomato was cut so thin it was almost see-through. I guess they forgot that a tomato isn't a garnish but a main event with a BLT. I could go on.And the poor workers, so understaffed.It's unfortunate, my partner and I have been going to this location for decades but it's not worth it anymore. Even if the prices dropped, the food isn't any good anymore.
Atmosphere: 3
Service: 5
Small portions
Called in the order and the person on the line was very helpful understood what I was wanting to order right away and the wait did not take
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Poutine
Was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoniand Bacon Pizza, 2 Piece Chicken Dinner, Classic Poutine, Chef's Combo
CHICKEN CHEF wasn’t the greatest one day, so I stopped going
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: 2 Piece Chicken Snack
They treat you like they want you to come back! Nice to see. Food is always good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Had a good Christmas turkey special.
Always a pleasant experience and good food.
Restaurantji Recommends
I placed on order, yesterday at 5:00pm.The order did not show up until 6:43pm.I informed the delivery person that I ordered from another restaurant and he hung up on me! RUDE!Never Again!
Atmosphere: 1
Food: 1
Service: 1
Chicken Chef on Marion Street used to be a real family owned franchise. I have lived in St. Boniface for many years and used to order food from the restaurant or eat in at least twice a month. I always enjoyed my dining experiences there. Portions were generous. Baked goods were often made on-site, including cheesecake. The quality of the food was worth the reasonable prices. Approximately four years ago the former owner retired and sold the business to new franchise owners. The new franchise owners had previously owned fast-food franchises and it is apparent in the way they run the restaurant. They appear to be concerned only with profit and very little with customer satisfaction. The portion sizes have shrunk and food quality is much lower while the prices have gone up significantly. I used to enjoy the fish dinner but now the quality of the cod is extremely poor and it is cooked in cheaper oil. It tastes like the fryers are not cleaned often enough. The restaurant is understaffed and the staff overworked. Despite that, they do their best to be polite and courteous as always, but they are working with less, which is not their choice. The franchise owners are so cheap with the food that they’ve managed to find tray dinner rolls that are half the size of normal ones. Napkins are not automatically included with any delivery orders. Many of the former menu items were replaced. The poutine is not made with cheese curds which, given a central St. Boniface location, is bad form. Having been to other Chicken Chef restaurants around the city, I can say the problems are particular to this location. The owners should take regular customer commentary into consideration in running their restaurant, given the competitive nature of the restaurant business. It’s good to keep especially loyal and local customers happy. Right now I’m not that at all, and wouldn’t choose to dine in or take out from this location unless changes were implemented.
Food: 2
Service: 5
Darren was our server. Very friendly and efficient young man. Could use the bathrooms clean up though.Otherwise very friendly service and chicken was great.
Atmosphere: 3
Food: 5
Service: 5
Manager straight up told my wife not to order from there anymore because of the INCOMPETENCE of his employees. our last four orders had something missing and when you phone him, he is very dismissive and doesn't care. Not a good representation for Chicken Chef.
The food was very delicious and fresh tasting. May have been charged for the sides that were included in the meal,that was the only negative. The woman on the phone was polite and friendly. Food delivery didn't take long.
Food: 5
Service: 5
Recommended dishes: Buns