Excellent customer service, delivered cake on time and in perfect condition. Best pavlova we have ever eaten.
Atmosphere: 5
Food: 5
Service: 5
ਗੁਰਪ੍ਰੀਤ ਕੌਰ
There cake was so hard that i was not able to even cut the cake and when i texted them they said to order sponge cake for the next time. Very disappointed.
Precious Anne Osan
Ordered a customized cake . Requested to put my daughter name on it . And guess what? It was the WRONG name . The lady that delivered it insisted it was the “RIGHT” name we have discussed on messenger . As I was not the one who received the cake , she was already gone when I came out . Checked my messenger right away and surprised !! I sent the right name of my daughter . Called the number , said she’ll sort things out after her delivers and will get back to me when she get a hold of her messages . The cake was delivered was last Saturday and it’s now Thursday . I’m not hoping for any compensation or anything . But as a business , we as customer paid for something we thought we have requested upon ordering . I hope you’ll do better next time .
Anna K
Great place! Super nice bubble tea. Their cakes are also awesome, just the right amount of sugar! If you hate super sweet deserts - they are the best for the right amount of sugar.
Jason Skinner
Fast and friendly service. Nicely decorated and good items on the menu. Tasty watermelon bubble tea today!
Nida Shaikh
Cake was flat, looks very beautiful (100%) unfortunately tastes horrible (0%). Ordered a day before i needed it. They were helpful that not what i wanted due to ordering late but they did take my order and completed it but Felt like was taken advantage of the fact and paid way more than i should have... was asked though what is the budget and all i asked for was taste and looks good. Save money and dont be lured by the looks of the cake. Dont want to get in detail but servic
Nida Shaikh
Cake was flat, looks very beautiful (100%) unfortunately tastes horrible (0%).
Ordered a day before i needed it. They were helpful that not what i wanted due to ordering late but they did take my order and completed it but Felt like was taken advantage of the fact and paid way more than i should have... was asked though what is the budget and all i asked for was taste and looks good.
Save money and dont be lured by the looks of the cake.
Dont want to get in detail but service was pathetic (ordered over the phone not in store) so dont bash the staff as i didnt go in store.
Taste 0/10
Look 10/10
Service 5/10
Kim A.
A bubble waffle dessert with Green-Tea ice cream, crumbled toffee and fresh strawberries. There are many desserts to choose from and even birthday cakes to order online. Would recommend!
김주희
This place so ridiculous. There are no more than 2 types of cake actually, and I asked a guy who works at the counter about a flavor of the cake which has no explanation anywhere. And he said I don't know I haven't tried, and I asked any chance he can asks someone else there and he kept saying no. I didn't even asked ingredients, just asked which flavor that cake has. They need to train their employees. otherwise that could be dangerous with any of allergies!
Jennifer Auxtero
There are pictures of cakes on here that they don't even do. I came down all the way here to order one and they said they can't do it?! False advertising...disappointed.
I ordered a custom cake and got it delivered to my event! the cake was fantastic! she delivered on time as well!!thanks soo much!
W .Barhoum
Strawberry roll cake was good as well as the cupcakes and macrons (see photos). We ordered also a solo bubble with chocolate - it was very dry and the portion of chocolate was very minor. They served only black coffee even though menu include all kind of coffee!!!!
DIY Tyra
There food Was SUPERRR GOOD there desserts are the best out of all of the bakery’s I’ve eaten from every SUPER GOOD SERVICE love it.
M Miller
Experience was quite disappointing. One person working, took forever for our desserts and lattes. Very expensive for very mediocre food. Not impressed & will never return.
robyn g
Went to the pembina location to pick up a few items. First time trying the place out. The staff member working wasn't sure what the flavours of most of the items in the cabinet were. When I asked what one macaron flavour at the bottom was she told me it was old. (Why is it still in your cabinet?) I selected multiple cupcakes and macarons regardless of flavour as she didn't know the types. When I asked about the ice cream dessert pictures on the walls and if they were served at that location as I knew there were two and didn't see anything around for it. She told me yes but it would be a lot of work for her and I shouldn't order it. When I paid for my items she told me I couldn't have a bill because she pressed the wrong button and didn't know how to provide me a receipt from my debit transaction. It was truly the worst customer service experience.
Excellent customer service, delivered cake on time and in perfect condition. Best pavlova we have ever eaten.
Atmosphere: 5
Food: 5
Service: 5
There cake was so hard that i was not able to even cut the cake and when i texted them they said to order sponge cake for the next time. Very disappointed.
Ordered a customized cake . Requested to put my daughter name on it . And guess what? It was the WRONG name . The lady that delivered it insisted it was the “RIGHT” name we have discussed on messenger . As I was not the one who received the cake , she was already gone when I came out . Checked my messenger right away and surprised !! I sent the right name of my daughter . Called the number , said she’ll sort things out after her delivers and will get back to me when she get a hold of her messages . The cake was delivered was last Saturday and it’s now Thursday . I’m not hoping for any compensation or anything . But as a business , we as customer paid for something we thought we have requested upon ordering . I hope you’ll do better next time .
Great place! Super nice bubble tea. Their cakes are also awesome, just the right amount of sugar! If you hate super sweet deserts - they are the best for the right amount of sugar.
Fast and friendly service. Nicely decorated and good items on the menu. Tasty watermelon bubble tea today!
Cake was flat, looks very beautiful (100%) unfortunately tastes horrible (0%). Ordered a day before i needed it. They were helpful that not what i wanted due to ordering late but they did take my order and completed it but Felt like was taken advantage of the fact and paid way more than i should have... was asked though what is the budget and all i asked for was taste and looks good. Save money and dont be lured by the looks of the cake. Dont want to get in detail but servic
Cake was flat, looks very beautiful (100%) unfortunately tastes horrible (0%). Ordered a day before i needed it. They were helpful that not what i wanted due to ordering late but they did take my order and completed it but Felt like was taken advantage of the fact and paid way more than i should have... was asked though what is the budget and all i asked for was taste and looks good. Save money and dont be lured by the looks of the cake. Dont want to get in detail but service was pathetic (ordered over the phone not in store) so dont bash the staff as i didnt go in store. Taste 0/10 Look 10/10 Service 5/10
A bubble waffle dessert with Green-Tea ice cream, crumbled toffee and fresh strawberries. There are many desserts to choose from and even birthday cakes to order online. Would recommend!
This place so ridiculous. There are no more than 2 types of cake actually, and I asked a guy who works at the counter about a flavor of the cake which has no explanation anywhere. And he said I don't know I haven't tried, and I asked any chance he can asks someone else there and he kept saying no. I didn't even asked ingredients, just asked which flavor that cake has. They need to train their employees. otherwise that could be dangerous with any of allergies!
There are pictures of cakes on here that they don't even do. I came down all the way here to order one and they said they can't do it?! False advertising...disappointed.
Restaurantji Recommends
I ordered a custom cake and got it delivered to my event! the cake was fantastic! she delivered on time as well!!thanks soo much!
Strawberry roll cake was good as well as the cupcakes and macrons (see photos). We ordered also a solo bubble with chocolate - it was very dry and the portion of chocolate was very minor. They served only black coffee even though menu include all kind of coffee!!!!
There food Was SUPERRR GOOD there desserts are the best out of all of the bakery’s I’ve eaten from every SUPER GOOD SERVICE love it.
Experience was quite disappointing. One person working, took forever for our desserts and lattes. Very expensive for very mediocre food. Not impressed & will never return.
Went to the pembina location to pick up a few items. First time trying the place out. The staff member working wasn't sure what the flavours of most of the items in the cabinet were. When I asked what one macaron flavour at the bottom was she told me it was old. (Why is it still in your cabinet?) I selected multiple cupcakes and macarons regardless of flavour as she didn't know the types. When I asked about the ice cream dessert pictures on the walls and if they were served at that location as I knew there were two and didn't see anything around for it. She told me yes but it would be a lot of work for her and I shouldn't order it. When I paid for my items she told me I couldn't have a bill because she pressed the wrong button and didn't know how to provide me a receipt from my debit transaction. It was truly the worst customer service experience.