The food was fine. The staff we spoke to was nice and personable. The food was nothing special. My kids complained about the fries.
don traeger
We enjoyed a nice happy stop with good happy hour discounts on beer and appetizer specials. Service was excellent especially after additional servers arrived at 4 PM.
William Smith-Lake
Food was alright. Definitely not worth $60 for a burger, a wrap, and two drinks. Service was not great. Bartender didn't really acknowledge us, even though we sat at the bar. Took a long time to get served, but was almost empty. Table server behind us was very nice and finally stepped in and took our orders, but wasn't old enough to serve our drinks. She's the only thing that deserved any stars.
Dani Rios
We visited this place about 2 weeks for some drinks at the bar and our bartender could’ve been nicer. He told us a bit about the place, he was incredible knowledgeable about the beers and told us about the drag bingo on Fridays. We came back today to check the show, have some food and drinks. The food was great but we just experienced probably the worst service in a very long time. A server with a ball cap, came to the table twice during our stay. One to take the order for drinks (which he got partially wrong) and then because we called him to order food.When the food was brought by someone else we had no silverware or napkins. We managed to eat it with our hands and I was able to get napkins from a very nice female server. Cut to us being done with the food, drag show started, not a single check up from him. We wanted to order drinks and play. He didn’t seem particularly busy all the time but somehow entertained and happy with other female customers.Finally another server noticed us and asked us if we were ok. We requested the bill, she asked if we didn’t want to stay and play but by then we had no longer desire to do so. I— I’m pretty sure she told him about the bill but nothing happened.I just didn’t understand what was happening. Maybe he was new? Is it something personal? My night was spoiled and I just wanted to pay the female server and leave. I finally was upset at this point so I asked a passing female server if the manager was working. She kindly said that Maria was not working at the moment and the next person to talk to would be Eric, the guy in the ball cap…There was obviously no point in doing that. I had 0 desire to deal to him again. We left cash on the table and left. Not sure if it was enough, if not I’ll be happy to pay the difference electronically somehow.I still want to give props to the first bartender. Amazing amazing guy. I wish I remembered his name.
JustYour AverageCitizen
Great beer selection. However, this location in particular advertises and hosts Drag Bingo Fridays? Free to do what they want, but thought customers should know before visiting this one.
Cheryl C.
Beer was good but chips were stale (we ordered chips and guacamole). Nice outdoor seating.
Sally T.
Atmosphere great staff too. Joel is the tops -on a list for the best bartender ever. Food can be iffy and proportions not always generous-dont order the hamburgers but tacos good. Trivia crowd good. Allow dogs too
Kyle J.
Decent food with good drink options. But the customer service was awful despite the place being nearly empty.
Andrew M.
Decent tap list but wish they had more local craft breweries from the area. Got the chips guacamole salsa and cheese dip sup par and cheese dip watery
Leirdre Galloway
I have never done this before, but I came to the decision to eat at the Brass Tap because I had not seen such written care and commitment to making sure the experience was a great experience by a manager/owner before reading about the Brass Tap.In a time where customer care and service is so needed yet so lacking..reading the reviews and your responses to all have made me believe this is truly a place where the service, drinks and meal will be enjoyed..Wings and nachos were not quite as plentiful and amazing as i had hoped or from the reviews..BUT service and effort were wonderful and EVERYONE is good for a second chance!I say again my "hat off" to manager and the collaborative spirit to make the experience positive!! The Teacher in me says well done and as a Consumer I just say THANK YOU for valuing our voice!
Located in Westfield Mall near California Pizza Several beers on tap, full bar inviting staff. Ordered the steak flatbread which was good and spicy more spice than I expected. Couldn't finish the flatbread Brussel sprouts were tasty with there was more lol. I'd come back later in the day during happy hour to see what the vibe is like and enjoy some of the specials
Shawn P.
As incongruous as it seems, this bar is located inside a shopping mall. Despite the location and the general vibe of the place, the Brass Tap has an extensive selection of draft and bottle beers, with something to suit anyone. The also have a light menu of food. There are TVs aplenty if you are looking to watch a specific game. This doesn't really seem like a destination but I guess it's a good place to take a break while shopping. According to signs, they have drag bingo on Friday nights. \.
Jd Lizard
Super nice waitresses. Good and fast service. Food taste great and also had IPA beers.
Jessica M.
Idk what I thought walking in. Not sure if it was because they asked us to seat ourselves so I was overwhelmed with options lol. Our waiter was super friendly and tentative. The food was great and it was a great value. I took one star off because when it was time to pay the waiter brought the device to check out and we tipped him and it asked us to rate the business and he took it back when we were about to leave a positive review. I'm a little disappointed because when he walked away I saw him completing the survey but here's my thing we would have said nothing but nice things if he let us complete the survey. Surveys are put in place for a reason but that's my only negative.
A H.
It was awful service and the food was awful as well. The wait staff needs a lot of help. Rude and not consistent. Not a cheap place to eat and the food was poor bar food. Will never come back
The food was fine. The staff we spoke to was nice and personable. The food was nothing special. My kids complained about the fries.
We enjoyed a nice happy stop with good happy hour discounts on beer and appetizer specials. Service was excellent especially after additional servers arrived at 4 PM.
Food was alright. Definitely not worth $60 for a burger, a wrap, and two drinks. Service was not great. Bartender didn't really acknowledge us, even though we sat at the bar. Took a long time to get served, but was almost empty. Table server behind us was very nice and finally stepped in and took our orders, but wasn't old enough to serve our drinks. She's the only thing that deserved any stars.
We visited this place about 2 weeks for some drinks at the bar and our bartender could’ve been nicer. He told us a bit about the place, he was incredible knowledgeable about the beers and told us about the drag bingo on Fridays. We came back today to check the show, have some food and drinks. The food was great but we just experienced probably the worst service in a very long time. A server with a ball cap, came to the table twice during our stay. One to take the order for drinks (which he got partially wrong) and then because we called him to order food.When the food was brought by someone else we had no silverware or napkins. We managed to eat it with our hands and I was able to get napkins from a very nice female server. Cut to us being done with the food, drag show started, not a single check up from him. We wanted to order drinks and play. He didn’t seem particularly busy all the time but somehow entertained and happy with other female customers.Finally another server noticed us and asked us if we were ok. We requested the bill, she asked if we didn’t want to stay and play but by then we had no longer desire to do so. I— I’m pretty sure she told him about the bill but nothing happened.I just didn’t understand what was happening. Maybe he was new? Is it something personal? My night was spoiled and I just wanted to pay the female server and leave. I finally was upset at this point so I asked a passing female server if the manager was working. She kindly said that Maria was not working at the moment and the next person to talk to would be Eric, the guy in the ball cap…There was obviously no point in doing that. I had 0 desire to deal to him again. We left cash on the table and left. Not sure if it was enough, if not I’ll be happy to pay the difference electronically somehow.I still want to give props to the first bartender. Amazing amazing guy. I wish I remembered his name.
Great beer selection. However, this location in particular advertises and hosts Drag Bingo Fridays? Free to do what they want, but thought customers should know before visiting this one.
Beer was good but chips were stale (we ordered chips and guacamole). Nice outdoor seating.
Atmosphere great staff too. Joel is the tops -on a list for the best bartender ever. Food can be iffy and proportions not always generous-dont order the hamburgers but tacos good. Trivia crowd good. Allow dogs too
Decent food with good drink options. But the customer service was awful despite the place being nearly empty.
Decent tap list but wish they had more local craft breweries from the area. Got the chips guacamole salsa and cheese dip sup par and cheese dip watery
I have never done this before, but I came to the decision to eat at the Brass Tap because I had not seen such written care and commitment to making sure the experience was a great experience by a manager/owner before reading about the Brass Tap.In a time where customer care and service is so needed yet so lacking..reading the reviews and your responses to all have made me believe this is truly a place where the service, drinks and meal will be enjoyed..Wings and nachos were not quite as plentiful and amazing as i had hoped or from the reviews..BUT service and effort were wonderful and EVERYONE is good for a second chance!I say again my "hat off" to manager and the collaborative spirit to make the experience positive!! The Teacher in me says well done and as a Consumer I just say THANK YOU for valuing our voice!
Restaurantji Recommends
Located in Westfield Mall near California Pizza Several beers on tap, full bar inviting staff. Ordered the steak flatbread which was good and spicy more spice than I expected. Couldn't finish the flatbread Brussel sprouts were tasty with there was more lol. I'd come back later in the day during happy hour to see what the vibe is like and enjoy some of the specials
As incongruous as it seems, this bar is located inside a shopping mall. Despite the location and the general vibe of the place, the Brass Tap has an extensive selection of draft and bottle beers, with something to suit anyone. The also have a light menu of food. There are TVs aplenty if you are looking to watch a specific game. This doesn't really seem like a destination but I guess it's a good place to take a break while shopping. According to signs, they have drag bingo on Friday nights. \.
Super nice waitresses. Good and fast service. Food taste great and also had IPA beers.
Idk what I thought walking in. Not sure if it was because they asked us to seat ourselves so I was overwhelmed with options lol. Our waiter was super friendly and tentative. The food was great and it was a great value. I took one star off because when it was time to pay the waiter brought the device to check out and we tipped him and it asked us to rate the business and he took it back when we were about to leave a positive review. I'm a little disappointed because when he walked away I saw him completing the survey but here's my thing we would have said nothing but nice things if he let us complete the survey. Surveys are put in place for a reason but that's my only negative.
It was awful service and the food was awful as well. The wait staff needs a lot of help. Rude and not consistent. Not a cheap place to eat and the food was poor bar food. Will never come back