There was a change in the large group room, and one of the heating elements kept unplugging. Guest kept banging into table legs and end of tables were difficult to sit at.Vegetarian options: They have vegetarian optionDietary restrictions: One of the cheese options is soft cheesesParking: When busy parking space can be difficult to find otherwise no problem
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Melting Pot, Caesar Salad, Steak Lovers, Salad, Atlantic Salmon with Vegetables, Mojo, Beef
Sherley Francois
First time at The Melting Pot and won't be the last. The food was good and the service was even better. Our server, Jordan, was amazing! She was very accommodating and attentive. I highly recommend for all occasions.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Melting Pot, Caesar Salad, Cheese Fondue, Big Night Out Fondue Entrée, Salad, Mojo
Count76
After waiting 40 minutes to be seated despite a reservation, our server repeatedly forgot about us and had to be tracked down for new courses. Our service experience was so poor that an adjacent customer offered to find the manager for us on their way out of the restaurant. Food quality was good. Service quality will prevent me from returning.
FrankW
Fun experience, a bit pricey, even during restaurant week, cocktails and wine are 12+. We had a new server and she had been given 5 tables, which seems like a lot considering how much they have to do at each table. Next time might just be cheese fondue and chocolate fondue. Highly recommend the loaded potato cheese fondue and the dark chocolate fondue. So 4 of us, almost $300. Once a year for us.
Sarah Buff
My husband and I have been going to this exact location for 11+ years for anniversary’s, birthdays, and date nights. It has always been great. Our first date night after having our daughter was absolutely atrocious. Our server took 10 minutes to greet us and explained they had been sat 5 other tables at the same time. I understood and we placed our drink order. They came back with two waters a few minutes later and again asked for our drink orders which we had already placed. One drink came the other didn’t when we asked for it they brought it and took our entire ordered except chocolate. Then we turned away 2 beers we didn’t order (that we were charged later for). Then our waiter came back and asked us what we wanted to order (he had already taken our order and this happened 2x). We finally got our cheese made almost an hour after we were there and were left to stare at it as he left to go get the stuff to dip in it and never returned(10+ minutes). A random staff member noticed and ended up getting it for us. From this point on we never saw our server again until we got chocolate despite walking passed our table so many times. Our cheese started to smoke and smell terrible sitting there too long empty so we had to remove it from the burner. Twenty minutes after our cheese was empty we finally got a random guy to ask if we were ready for our salads. That savior ended up getting us all of our food and refilling our drinks. When we finished our main course our waiter finally returned to ask if the food was good. By the time we got our chocolate we just wanted to leave. Got our bill were charged for drinks we didn’t order. I don’t get out much without kids and honestly I’d rather eat with my 1yo then have to experience 3 hours of that again for $200. It’ll be a long time before we return.
Atmosphere: 3
Food: 4
Service: 1
Tosh
Went during restaurant week in Annapolis 2024, and it was such a great deal! Our sever Michelle was so patient and polite. Even though it got busy she was very attentive. The food options were great! We got a three course meal for $40 pp. We got fondue appetizer, followed by salad, the the entree included herbed chicken, shrimp, steak, veggies, and ravioli. We could not finish it all so our server boxed up our desert. I'll save that for the wife late... wink wink! Overall, i will recommend this Melting Pot for good service and good food. Go on Thursday for their “ThursDate” deal which is all about romance.
S N
Enjoyed a wonderful evening of food & wine with family during Annapolis Restaurant Week. Service & food ( Rest.Wk Menu) 5?...pleasant, efficient service. Food freshness & delicious variety of choices. Gluten-free bread option was available upon request.Chocolate Dulce fondue desserts were yum yum yum!Plan on 2 to 2.5 hours of conversation while enjoying your 4 course meal. Checkout their menu - so many choices! We loved it all & recommend it.Dietary restrictions: Gluten free bread available upon request
Kris with a K was FANTASTIC!!!! LOVE HIS PERSONALITY AND SERVICE!!!! The experience was perfect due to his expert recommendations!
Atmosphere: 5
Food: 5
Service: 5
Yve M
10/10IG: @
Atmosphere: 5
Food: 5
Service: 5
R. P.
Drove 2 hours to get here with my girls just to be told I needed to make a reservation even though it was 2:30 in the afternoon and the place was empty! I asked if they had any reservation times and she said at 8:15pm! Not worth it. That’s ok though because Double T’s diner was close by and they had amazing food and very friendly staff.
I arrived about 15 minutes early for our reservation and sat at the bar. Neither the hostess nor the bartender offered me a menu and it took at least 5-6 minutes for the bartender to even acknowledge me at a bar with 2 other people at it. I finally got my drink and went to be seated for our dinner. I could barely hear my date because it was so loud and I had to ask for my water to be refilled twice. The manager didn't even come around like he normally does to see how our meal was going. For a meal that costs close to $200 at a restaurant ive been coming to for years across the country I expected better, well, everything. Sad.
Atmosphere: 2
Food: 3
Service: 1
Unfortunately the service was horrible. I had scheduled this reservation so my daughter & her boyfriend could have a nice evening. They never even had dinner. After waiting 30 minutes they got their drinks. Then another 30 minutes finally got their cheese fondue. Their meal order never taken and no other service beyond the cheese. Manager was called over at that point.
It was amazing are server was an amazing person his name was Kris with a K. Kris helped us by giving his preference and his thoughts and said what we picked were really good and the Wisconsin cheddar was his wife's favorite. It was just me and my kids and perhaps one of the best experience's I have ever had at any restaurant. A down side was when the people behind us food started smoking. Kris with a K you are amazing, thank you.
ashleym
Our server was not attentive. Michelle never came over and asked us how everything was, to check on refills, etc. We had the general manger helping us at first and wished he would have finished serving our meal. i had asked for extra sauces that weren't brought over until after my husband had finished his meal and had to enjoy his food without the sauce. most of my meal was spent without a refill of my Coke and my husband was never asked if he wanted another beverage after he finished his one beer. When Michelle did drop something off at the table she would run away as soon as she set the plate down as to not be bothered by us. We frequent this establishment and i'm rethinking of coming back because of how poorly we were waited on tonight.
Really bad experience. The manager tried to make it right after we finally asked for help but the VIP experience was booked for a special occasion - which took over 4 hours with too many slips ups to mention.
There was a change in the large group room, and one of the heating elements kept unplugging. Guest kept banging into table legs and end of tables were difficult to sit at.Vegetarian options: They have vegetarian optionDietary restrictions: One of the cheese options is soft cheesesParking: When busy parking space can be difficult to find otherwise no problem
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Melting Pot, Caesar Salad, Steak Lovers, Salad, Atlantic Salmon with Vegetables, Mojo, Beef
First time at The Melting Pot and won't be the last. The food was good and the service was even better. Our server, Jordan, was amazing! She was very accommodating and attentive. I highly recommend for all occasions.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Melting Pot, Caesar Salad, Cheese Fondue, Big Night Out Fondue Entrée, Salad, Mojo
After waiting 40 minutes to be seated despite a reservation, our server repeatedly forgot about us and had to be tracked down for new courses. Our service experience was so poor that an adjacent customer offered to find the manager for us on their way out of the restaurant. Food quality was good. Service quality will prevent me from returning.
Fun experience, a bit pricey, even during restaurant week, cocktails and wine are 12+. We had a new server and she had been given 5 tables, which seems like a lot considering how much they have to do at each table. Next time might just be cheese fondue and chocolate fondue. Highly recommend the loaded potato cheese fondue and the dark chocolate fondue. So 4 of us, almost $300. Once a year for us.
My husband and I have been going to this exact location for 11+ years for anniversary’s, birthdays, and date nights. It has always been great. Our first date night after having our daughter was absolutely atrocious. Our server took 10 minutes to greet us and explained they had been sat 5 other tables at the same time. I understood and we placed our drink order. They came back with two waters a few minutes later and again asked for our drink orders which we had already placed. One drink came the other didn’t when we asked for it they brought it and took our entire ordered except chocolate. Then we turned away 2 beers we didn’t order (that we were charged later for). Then our waiter came back and asked us what we wanted to order (he had already taken our order and this happened 2x). We finally got our cheese made almost an hour after we were there and were left to stare at it as he left to go get the stuff to dip in it and never returned(10+ minutes). A random staff member noticed and ended up getting it for us. From this point on we never saw our server again until we got chocolate despite walking passed our table so many times. Our cheese started to smoke and smell terrible sitting there too long empty so we had to remove it from the burner. Twenty minutes after our cheese was empty we finally got a random guy to ask if we were ready for our salads. That savior ended up getting us all of our food and refilling our drinks. When we finished our main course our waiter finally returned to ask if the food was good. By the time we got our chocolate we just wanted to leave. Got our bill were charged for drinks we didn’t order. I don’t get out much without kids and honestly I’d rather eat with my 1yo then have to experience 3 hours of that again for $200. It’ll be a long time before we return.
Atmosphere: 3
Food: 4
Service: 1
Went during restaurant week in Annapolis 2024, and it was such a great deal! Our sever Michelle was so patient and polite. Even though it got busy she was very attentive. The food options were great! We got a three course meal for $40 pp. We got fondue appetizer, followed by salad, the the entree included herbed chicken, shrimp, steak, veggies, and ravioli. We could not finish it all so our server boxed up our desert. I'll save that for the wife late... wink wink! Overall, i will recommend this Melting Pot for good service and good food. Go on Thursday for their “ThursDate” deal which is all about romance.
Enjoyed a wonderful evening of food & wine with family during Annapolis Restaurant Week. Service & food ( Rest.Wk Menu) 5?...pleasant, efficient service. Food freshness & delicious variety of choices. Gluten-free bread option was available upon request.Chocolate Dulce fondue desserts were yum yum yum!Plan on 2 to 2.5 hours of conversation while enjoying your 4 course meal. Checkout their menu - so many choices! We loved it all & recommend it.Dietary restrictions: Gluten free bread available upon request
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot, Cheese Fondue, Sparkling Chocolate Fondue, Salad
Kris with a K was FANTASTIC!!!! LOVE HIS PERSONALITY AND SERVICE!!!! The experience was perfect due to his expert recommendations!
Atmosphere: 5
Food: 5
Service: 5
10/10IG: @
Atmosphere: 5
Food: 5
Service: 5
Drove 2 hours to get here with my girls just to be told I needed to make a reservation even though it was 2:30 in the afternoon and the place was empty! I asked if they had any reservation times and she said at 8:15pm! Not worth it. That’s ok though because Double T’s diner was close by and they had amazing food and very friendly staff.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I arrived about 15 minutes early for our reservation and sat at the bar. Neither the hostess nor the bartender offered me a menu and it took at least 5-6 minutes for the bartender to even acknowledge me at a bar with 2 other people at it. I finally got my drink and went to be seated for our dinner. I could barely hear my date because it was so loud and I had to ask for my water to be refilled twice. The manager didn't even come around like he normally does to see how our meal was going. For a meal that costs close to $200 at a restaurant ive been coming to for years across the country I expected better, well, everything. Sad.
Atmosphere: 2
Food: 3
Service: 1
Unfortunately the service was horrible. I had scheduled this reservation so my daughter & her boyfriend could have a nice evening. They never even had dinner. After waiting 30 minutes they got their drinks. Then another 30 minutes finally got their cheese fondue. Their meal order never taken and no other service beyond the cheese. Manager was called over at that point.
It was amazing are server was an amazing person his name was Kris with a K. Kris helped us by giving his preference and his thoughts and said what we picked were really good and the Wisconsin cheddar was his wife's favorite. It was just me and my kids and perhaps one of the best experience's I have ever had at any restaurant. A down side was when the people behind us food started smoking. Kris with a K you are amazing, thank you.
Our server was not attentive. Michelle never came over and asked us how everything was, to check on refills, etc. We had the general manger helping us at first and wished he would have finished serving our meal. i had asked for extra sauces that weren't brought over until after my husband had finished his meal and had to enjoy his food without the sauce. most of my meal was spent without a refill of my Coke and my husband was never asked if he wanted another beverage after he finished his one beer. When Michelle did drop something off at the table she would run away as soon as she set the plate down as to not be bothered by us. We frequent this establishment and i'm rethinking of coming back because of how poorly we were waited on tonight.
Really bad experience. The manager tried to make it right after we finally asked for help but the VIP experience was booked for a special occasion - which took over 4 hours with too many slips ups to mention.