wings, fries, lemonade and sandwiches were fantastic
Alex Holzman
Great food with a good price
Emily Sparks
went to charley's on 10-10-21, placed order inside. the cashier was nice but not attentive, dining room was empty, order combo meal, received my cup for the beverage area(by the way, they do not have water) no straws and no ice. told cashier and looked to be the manager (employee dressed in all black)was also there nothing was replaced the whole time I ate my meal (about 30 minutes), giving my order had to go back up front to get my fries they forgot. food was decent however the service alone I would not go back to Charleys on Joppa Rd, would not recommend
Mike Lid
I always liked Charlie's Philly cheese steaks but I always hated having to go into a mall to get one having a non mall location is great service is fast food is fresh and did I mention you get double points when you order on the app.... sounds like a winner to me
Jay Willet-Cruz
Charlie's was a nice place to have lunch or dinner. The only issue I had with them is they didn't have large cups, because as they said the truck has not come yet. But they could sell you a small cup for the prices of the large cups. That was distasteful, other than that the food was good I'd go back.
Chenille McCullum
When we got there, at least 3 people were standing at the register, I guess they were training new people. What I assumed was the manager looked right in our faces and then walked away to go give the rest of the tour to the new people even though that could have been a good opportunity to demonstrate how to take an order. With a kitchen full of like 10 people, we waited 5 minutes for someone to actually acknowledge us... Then the cashier that did acknowledge us had an attitude and was fussing with the manager while he was taking our order. When I ordered my sub, he only asked me if I wanted a regular or large size and never asked me if I wanted the small. We were the only ones standing inside the place but there were a few cars in the drive thru and the kitchen looked like complete chaos. The manager was running around trying to help cook the food basically pulling his hair out because no one in the kitchen seemed to know where they were or what they were doing. And after all this, it took too long to get our food and my lemonade was too tart (they never put enough fruit syrup in the lemonades) and my Chicken California sub was extremely bland. Two stars and two thumbs down. Just do yourself a favor and go to another location.
Christina Walker
The place was busy, but clean. My boyfriend got a sub & said it wasn't bad, but it wasn't mind blowing either. If you like cheesesteak subs, I'd give it a try. Though it seems a little pricey too.
Toby Taylor
My first time there and I plan to go back and try other items on the menu
Blanca Rivera
Me gusta su comida,pero el personal no está debídamente vestido
Jeanette Bransby Hartlove
Awesome customer service by manager and owner. Great to watch them jump in and coach as well as help the food service workers take care of back log . All in all a good experience. God bless
I am pretty upset at the service. First, we were charged for a soft drink we didn't order. Then, when we got home, we realized they never gave us the fries for one of the combos we ordered. On top of that, the fries we received for the other combo were minimal. There is no phone number to contact management. We will not be returning. White Marsh Mall's location is better anyway.
Shadow Kingsley
So the first time I went there they had no ketchup. I went a second time and they weren’t cooking wings. What the hell? This place should just close down with all the NEGATIVE reviews.
Sadie Diaz
Food was excellent, so was the staff...
Daniel Iman
Waited over 35 minutes in the drive thru line. The one in white marsh mall is much faster, tastes better, and when you say you don’t want toppings on your sub - they don’t put them on there! Also the drive thru traps you so if they are insanely slow you just have to sit through it anyway.
Lisa Graham
Walked into want appeared to be chaos, but decided to order anyway. Was placing my order and a door dash driver came in . The cashier said hold on and walked over to the door dash driver and asked what order they were picking up. She literally left me standing there waiting to complete my order so that she could service door dash driver. I left. I doubt of I will return.
wings, fries, lemonade and sandwiches were fantastic
Great food with a good price
went to charley's on 10-10-21, placed order inside. the cashier was nice but not attentive, dining room was empty, order combo meal, received my cup for the beverage area(by the way, they do not have water) no straws and no ice. told cashier and looked to be the manager (employee dressed in all black)was also there nothing was replaced the whole time I ate my meal (about 30 minutes), giving my order had to go back up front to get my fries they forgot. food was decent however the service alone I would not go back to Charleys on Joppa Rd, would not recommend
I always liked Charlie's Philly cheese steaks but I always hated having to go into a mall to get one having a non mall location is great service is fast food is fresh and did I mention you get double points when you order on the app.... sounds like a winner to me
Charlie's was a nice place to have lunch or dinner. The only issue I had with them is they didn't have large cups, because as they said the truck has not come yet. But they could sell you a small cup for the prices of the large cups. That was distasteful, other than that the food was good I'd go back.
When we got there, at least 3 people were standing at the register, I guess they were training new people. What I assumed was the manager looked right in our faces and then walked away to go give the rest of the tour to the new people even though that could have been a good opportunity to demonstrate how to take an order. With a kitchen full of like 10 people, we waited 5 minutes for someone to actually acknowledge us... Then the cashier that did acknowledge us had an attitude and was fussing with the manager while he was taking our order. When I ordered my sub, he only asked me if I wanted a regular or large size and never asked me if I wanted the small. We were the only ones standing inside the place but there were a few cars in the drive thru and the kitchen looked like complete chaos. The manager was running around trying to help cook the food basically pulling his hair out because no one in the kitchen seemed to know where they were or what they were doing. And after all this, it took too long to get our food and my lemonade was too tart (they never put enough fruit syrup in the lemonades) and my Chicken California sub was extremely bland. Two stars and two thumbs down. Just do yourself a favor and go to another location.
The place was busy, but clean. My boyfriend got a sub & said it wasn't bad, but it wasn't mind blowing either. If you like cheesesteak subs, I'd give it a try. Though it seems a little pricey too.
My first time there and I plan to go back and try other items on the menu
Me gusta su comida,pero el personal no está debídamente vestido
Awesome customer service by manager and owner. Great to watch them jump in and coach as well as help the food service workers take care of back log . All in all a good experience. God bless
Restaurantji Recommends
I am pretty upset at the service. First, we were charged for a soft drink we didn't order. Then, when we got home, we realized they never gave us the fries for one of the combos we ordered. On top of that, the fries we received for the other combo were minimal. There is no phone number to contact management. We will not be returning. White Marsh Mall's location is better anyway.
So the first time I went there they had no ketchup. I went a second time and they weren’t cooking wings. What the hell? This place should just close down with all the NEGATIVE reviews.
Food was excellent, so was the staff...
Waited over 35 minutes in the drive thru line. The one in white marsh mall is much faster, tastes better, and when you say you don’t want toppings on your sub - they don’t put them on there! Also the drive thru traps you so if they are insanely slow you just have to sit through it anyway.
Walked into want appeared to be chaos, but decided to order anyway. Was placing my order and a door dash driver came in . The cashier said hold on and walked over to the door dash driver and asked what order they were picking up. She literally left me standing there waiting to complete my order so that she could service door dash driver. I left. I doubt of I will return.