3 stars because I've been to store and know how good the subs are but y'all dropping the ball on doordash orders please don't drop the quality because it's delivery we the same customers that come to your stores..
Food: 3
Service: 3
Larla Sherrell
Picked up dinner from here one evening and my sub had hair in it. I went through the app to report the issue and request a refund. It’s been two weeks and I’ve been getting the run around. They keep saying the store will reach out to me but they haven’t once. I even reached out to the store and the manger said there’s nothing they can do since my order was placed through the app. All customer service says is the store will reach out and they don’t know when. At this point, I will be disputing my entire transaction with my bank. If you plan on eating here just beware because the food and customer service sucks. This was one of my regular spots but never again.
Atmosphere: 1
Food: 1
Service: 1
Stacey Thomas
Love there subs
Alpha Logistics Towing
Please take your money elsewhere this place sucks!!! today was the last straw.... Sandwich preparing employee nonchalantly asked me what I wanted with a snotty nose like a kindergartner.... Whipes his nose with his hand, cleans his hands on his pants and proceeds to take my order.... I cant!
Atmosphere: 1
Food: 1
Service: 1
Amanda Z.
Nothing is wrong with anything about firehouse subs except the food. Service is fine for the fast casual place but the subs are just bland, slightly warm and bland not even bacon can save the subs and bacon saves everything. Overpriced bland subs go to a carry out instead
CMS
I didn’t realize this was even at this location. Food was okay but it took awhile to get it, I think it was due to the fact that T-Mobile was offering a free sub
Atmosphere: 4
Food: 4
Service: 3
Kenneth L Pitts
Carry
Atmosphere: 4
Food: 4
Service: 3
Reese Blackwell
This is my second time trying Firehouse the food is delicious ? the service is dead I mean dead no one speaks to you and it dead quite.i even tried to spark some kind of customer service by asking a question still very dry and dead. Definitely order your food online and pick up or Uber itBecause the atmosphere makes you want to get out of there asap
3 stars because I've been to store and know how good the subs are but y'all dropping the ball on doordash orders please don't drop the quality because it's delivery we the same customers that come to your stores..
Food: 3
Service: 3
Picked up dinner from here one evening and my sub had hair in it. I went through the app to report the issue and request a refund. It’s been two weeks and I’ve been getting the run around. They keep saying the store will reach out to me but they haven’t once. I even reached out to the store and the manger said there’s nothing they can do since my order was placed through the app. All customer service says is the store will reach out and they don’t know when. At this point, I will be disputing my entire transaction with my bank. If you plan on eating here just beware because the food and customer service sucks. This was one of my regular spots but never again.
Atmosphere: 1
Food: 1
Service: 1
Love there subs
Please take your money elsewhere this place sucks!!! today was the last straw.... Sandwich preparing employee nonchalantly asked me what I wanted with a snotty nose like a kindergartner.... Whipes his nose with his hand, cleans his hands on his pants and proceeds to take my order.... I cant!
Atmosphere: 1
Food: 1
Service: 1
Nothing is wrong with anything about firehouse subs except the food. Service is fine for the fast casual place but the subs are just bland, slightly warm and bland not even bacon can save the subs and bacon saves everything. Overpriced bland subs go to a carry out instead
I didn’t realize this was even at this location. Food was okay but it took awhile to get it, I think it was due to the fact that T-Mobile was offering a free sub
Atmosphere: 4
Food: 4
Service: 3
Carry
Atmosphere: 4
Food: 4
Service: 3
This is my second time trying Firehouse the food is delicious ? the service is dead I mean dead no one speaks to you and it dead quite.i even tried to spark some kind of customer service by asking a question still very dry and dead. Definitely order your food online and pick up or Uber itBecause the atmosphere makes you want to get out of there asap
Atmosphere: 2
Food: 5
Service: 2
Best sub I've had in a long time. 5/5 stars for
Atmosphere: 5
Food: 5
Service: 5
Cmon now the salad took wayyy to long ?
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Best sub I've had in a long time. 5/5 stars for
Atmosphere: 5
Food: 5
Service: 5
The pizza meatball sub was good,I will be
Atmosphere: 5
Food: 5
Service: 5
We ordered the pizza meatball sub and the hook & ladder sub..the sandwiches are so yummm!! Definitely will go back there to try more!
Atmosphere: 4
Food: 5
Service: 5
Food, and atmosphere were amazing!! behavior of staffs was professional and kind.
Atmosphere: 5
Food: 5
Service: 5
Firehouse is the best sub chain period.
Atmosphere: 5
Food: 5
Service: 5