They never want to make the frozen coffee, just say they are out. Always Doesn't matter when
Natalia Rodriguez
Favorite place to go get a lil treat
Terrell B.
Rita's usually delivers delightful frozen treats, but my Blendini order was met with an audible sigh from the cashier. A more enthusiastic service would certainly enhance the overall experience.
Nyla H.
Love it here! The employees are amazing and so is the mango gelati. I frequent this location and am never left unsatisfied
Travis Barnes
The one with the eyes and orange hair is weird and problematic, not the type for customer service/retail. The one employee that was working though made the italian ice but didn't really make me feel comfortable by slamming the window in my face after handing me my cup without a word. No line, just no management either.
Rashawn Reid
The workers is tonite is so wonderful customer service skills and fast
Nicole Barrett
Nyla, Talyon , and Lilia are awesome!!
Mary R
Love Rita's in general but this location is perfect since nothing beats enjoying a frozen custard or Italian ice on the pier and enjoying the day. Really popular on the weekends so sometimes lines but weekdays during work, it is nice to just come by for a snack during lunch. The prices are a little higher than Rita's located in the suburbs but well worth it for the quality and getting to enjoy it right on the pier. Staff has always been friendly but they are busy so highly suggest looking at the menu on the side first before lining up or trying to decide once you are at the registers.
Three stars for the food, four for the location. A decent place to stop on a hot day. The custard isn't special, but it is sweet and the portions are generous. A bit expensive.
Stephanie B.
This review is for location at BWI only. I ordered a small custard with cherry topping. It only came with ONE cherry for $1.50. When I asked why there was only 1 cherry, the worker said that they were out! But she still charged me $1.50. She should've not charged me or offered me a different topping. I mentioned this to her and she just stared at me and said nothing so I left. The place is over priced as it is but to be charged $1.50 for a single cherry is ridiculous. I paid $9 for a small cup of custard in a bowl
SomeSweatyMexican xD
Roulette hours. Sometimes they’re open on the hours they say they’re open and sometimes they’re closed all day
Dwayne Rankin
Milkshake was delicious, no long waiting in line.going back soon
Nicole Cath
Supposed owner “Samantha” is incredibly rude to customers oh and they don’t have to take gift cards or keep just about anything in stock. I do not recommend. ??????
Not open when they are listed to be open
Atmosphere: 3
Food: 5
Hours are wrong. They are not open at 650pm
They never want to make the frozen coffee, just say they are out. Always Doesn't matter when
Favorite place to go get a lil treat
Rita's usually delivers delightful frozen treats, but my Blendini order was met with an audible sigh from the cashier. A more enthusiastic service would certainly enhance the overall experience.
Love it here! The employees are amazing and so is the mango gelati. I frequent this location and am never left unsatisfied
The one with the eyes and orange hair is weird and problematic, not the type for customer service/retail. The one employee that was working though made the italian ice but didn't really make me feel comfortable by slamming the window in my face after handing me my cup without a word. No line, just no management either.
The workers is tonite is so wonderful customer service skills and fast
Nyla, Talyon , and Lilia are awesome!!
Love Rita's in general but this location is perfect since nothing beats enjoying a frozen custard or Italian ice on the pier and enjoying the day. Really popular on the weekends so sometimes lines but weekdays during work, it is nice to just come by for a snack during lunch. The prices are a little higher than Rita's located in the suburbs but well worth it for the quality and getting to enjoy it right on the pier. Staff has always been friendly but they are busy so highly suggest looking at the menu on the side first before lining up or trying to decide once you are at the registers.
Restaurantji Recommends
Three stars for the food, four for the location. A decent place to stop on a hot day. The custard isn't special, but it is sweet and the portions are generous. A bit expensive.
This review is for location at BWI only. I ordered a small custard with cherry topping. It only came with ONE cherry for $1.50. When I asked why there was only 1 cherry, the worker said that they were out! But she still charged me $1.50. She should've not charged me or offered me a different topping. I mentioned this to her and she just stared at me and said nothing so I left. The place is over priced as it is but to be charged $1.50 for a single cherry is ridiculous. I paid $9 for a small cup of custard in a bowl
Roulette hours. Sometimes they’re open on the hours they say they’re open and sometimes they’re closed all day
Milkshake was delicious, no long waiting in line.going back soon
Supposed owner “Samantha” is incredibly rude to customers oh and they don’t have to take gift cards or keep just about anything in stock. I do not recommend. ??????