Ive been to this location 3 times since returning to MD. I always get the same item. The item I get is consistently enjoyable and what I expect. There was a young Latina/Hispanic woman working there by herself the first time she was friendly and greeted me as I walked in. The other two times I visited it seemed like they just hired high school kids. The last two times I walked in no one greeted/ acknowledged me as I waited to order. The last time I went one of the workers was on her phone instead of taking my order. Then when she finally came to the register, she spent 2-3 minutes literally looking at her phone before taking my order. I used the restroom while waiting for my order. The restroom is atrocious and there was no soap. There is a sign that says employees must wash their hands before returning to work; how can employees wash their hands if their is no soap? This location has poor service and management.
Atmosphere: 3
Food: 5
Service: 1
Brandon Hadden
Absolutely the worst smoothie king. I get smoothie king everyday from various locations. The place isn’t cheap. This is my 3rd time at this location, I wanted to give them another shot. I would drive an hour out of my way to go to another location, that’s how disappointing this location is. Staff isn’t friendly, bathrooms dirty and I get the same smoothie every time, this one was horrible. I don’t know how you make a smoothie taste like a gym sock. 3rd smoothie I’ve thrown out and all have been at this location. I would avoid.
Atmosphere: 1
Food: 1
Service: 1
NoReggieThePod
Horrible service. Only one person working in the entire store. Had to wait over 10 minutes to get served while there were only two people in the store.
Service: 1
CC's Fitness Hour Lets Motivate To Lose Some Weight
Thanks so much for helping me order exactly what I wanted. Also subbing the peanut butter for cacao and such. Taste amazing!! Had the peanut butter chocolate, no peanut butter and added protein and energy! ? yummmm.Thanks again. Was done within 5 mins!
Atmosphere: 5
Food: 5
Service: 5
Nee Nee C.
Terrible service . Nobody wanna work. They half assin their whole thing . They don't wanna do bowls and decide given their mood if they wanna offer bowls or not . My bowl had no granola . Which is like just a smoothie and some fruits. Second time there . Second disappointment. I'm over it . The products would be good and actually delicious. But the service just pisses me off .. I rather go to another location
MOCHE
The owner of this business needs to act fast before these disrespectful babies you there destroy your business. Very rude,arrogant and disrespectful kids working here.They lack discipline and not helpful at all.
Terry Minor
How is a Smoothie King out of fruit to make smoothies? I will tell you why, it’s 7:30 and the young employees decided to shut down thirty minutes early prior to closing so they can get off on time at 8pm. I guess this franchise owner will be losing revenue for every customer that attempts to order prior to closing.
lakisha1974
Never stocked with required ingredients for açaí bowls. Poor management of supplies
Tamara Watkins
Just ordered a smoothie bowl...its more topping than the actual smoothie...what in the world is going on..this is the 3rd time that I've been here to get a smoothie and been disappointed...they didn't even fill the bowl halfway.. this is the 1 at103 Security blvd..3 thumbs down ???
IRFAN MALIK
Been there many times but feel like evening kids need more training very slow and don’t even know how to make orders
Great experience, The young lady was pleasant & has good customer service ?
roger godsby
Poor customer service, I was not greeted upon arrival. I’m pretty sure one of the employees kept hitting the panic alarm on their car while I was waiting on them to finish my order. Smoothie was watered down as well. Overall bad experience
Dennis Barnes
Poor customer service, I was not greeted upon arrival. I’m pretty sure one of the employees kept hitting the panic alarm on their car while I was waiting on them to finish my order. Smoothie was watered down as well. Overall bad experience
Dennis X (DBX)
Poor customer service, I was not greeted upon arrival. I’m pretty sure one of the employees kept hitting the panic alarm on their car while I was waiting on them to finish my order. Smoothie was watered down as well. Overall bad experience
Phillip Darden
I wasn't greeted when i came in which was a surprise, employee just asked me the name for the order and that was it
Ive been to this location 3 times since returning to MD. I always get the same item. The item I get is consistently enjoyable and what I expect. There was a young Latina/Hispanic woman working there by herself the first time she was friendly and greeted me as I walked in. The other two times I visited it seemed like they just hired high school kids. The last two times I walked in no one greeted/ acknowledged me as I waited to order. The last time I went one of the workers was on her phone instead of taking my order. Then when she finally came to the register, she spent 2-3 minutes literally looking at her phone before taking my order. I used the restroom while waiting for my order. The restroom is atrocious and there was no soap. There is a sign that says employees must wash their hands before returning to work; how can employees wash their hands if their is no soap? This location has poor service and management.
Atmosphere: 3
Food: 5
Service: 1
Absolutely the worst smoothie king. I get smoothie king everyday from various locations. The place isn’t cheap. This is my 3rd time at this location, I wanted to give them another shot. I would drive an hour out of my way to go to another location, that’s how disappointing this location is. Staff isn’t friendly, bathrooms dirty and I get the same smoothie every time, this one was horrible. I don’t know how you make a smoothie taste like a gym sock. 3rd smoothie I’ve thrown out and all have been at this location. I would avoid.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Only one person working in the entire store. Had to wait over 10 minutes to get served while there were only two people in the store.
Service: 1
Thanks so much for helping me order exactly what I wanted. Also subbing the peanut butter for cacao and such. Taste amazing!! Had the peanut butter chocolate, no peanut butter and added protein and energy! ? yummmm.Thanks again. Was done within 5 mins!
Atmosphere: 5
Food: 5
Service: 5
Terrible service . Nobody wanna work. They half assin their whole thing . They don't wanna do bowls and decide given their mood if they wanna offer bowls or not . My bowl had no granola . Which is like just a smoothie and some fruits. Second time there . Second disappointment. I'm over it . The products would be good and actually delicious. But the service just pisses me off .. I rather go to another location
The owner of this business needs to act fast before these disrespectful babies you there destroy your business. Very rude,arrogant and disrespectful kids working here.They lack discipline and not helpful at all.
How is a Smoothie King out of fruit to make smoothies? I will tell you why, it’s 7:30 and the young employees decided to shut down thirty minutes early prior to closing so they can get off on time at 8pm. I guess this franchise owner will be losing revenue for every customer that attempts to order prior to closing.
Never stocked with required ingredients for açaí bowls. Poor management of supplies
Just ordered a smoothie bowl...its more topping than the actual smoothie...what in the world is going on..this is the 3rd time that I've been here to get a smoothie and been disappointed...they didn't even fill the bowl halfway.. this is the 1 at103 Security blvd..3 thumbs down ???
Been there many times but feel like evening kids need more training very slow and don’t even know how to make orders
Restaurantji Recommends
Great experience, The young lady was pleasant & has good customer service ?
Poor customer service, I was not greeted upon arrival. I’m pretty sure one of the employees kept hitting the panic alarm on their car while I was waiting on them to finish my order. Smoothie was watered down as well. Overall bad experience
Poor customer service, I was not greeted upon arrival. I’m pretty sure one of the employees kept hitting the panic alarm on their car while I was waiting on them to finish my order. Smoothie was watered down as well. Overall bad experience
Poor customer service, I was not greeted upon arrival. I’m pretty sure one of the employees kept hitting the panic alarm on their car while I was waiting on them to finish my order. Smoothie was watered down as well. Overall bad experience
I wasn't greeted when i came in which was a surprise, employee just asked me the name for the order and that was it