I have always loved everything I order from here but tonight I ordered the teriyaki chicken dinner. It was so bland and there was 0 teriyaki. I got a big bowl of soy sauce and I hate soy sauce and really dry plain chicken. The veggies were super crunchy too. The crab rangoons were all I ended up eating. $35 in the trash. My order got here at 10:58pm and they close at 11!
Lydia Michel
A distinguished dining establishment offering a delectable array of sushi and other culinary creations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Happy Family Lo Mein, Shrimp Fried Rice, Soup, Fried, Beef Lo Mein
joseph richardson
My new favorite Chinese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Happy Family Lo Mein, Beef Lo Mein, Sesame Chicken
Margaret W.
I have been a loyal customer to the Orient for 15 years when they were in Towson and then when they joined Bel Air. I called this evening to place an order and was cursed out by the manager. When placing my order I discovered by asking that they changed the policy for spicy meals and hot oil on the side that had been free. No big deal if there is a new charge, but apparently the policy changed 4 years ago and they didn't feel the need to communicate it. I asked for the manager to call me back to learn more and when he calls me back he blames me and begins cursing me out repeatedly "I don't f****ing care," and screaming it at me. When I asked why he was cursing at me he said, "It's not my f***ing problem." I will never again return to the Orient.
Kirby Lohff
We have ordered from this business for the past 7+ years. Recently, (last few times)the quality of the food has slipped significantly. It’s almost like it’s changed ownership. I would be cautious. We won’t order again.
Food: 2
Service: 4
Kory K.
The apparent new ownership has ruined what was once a great restaurant. This last, and I mean last, experience was a disaster and I would recommend you don't even bother giving them a shot to ruin your meal. To start, ordering for delivery requires you to go through Door Dash. They add about 25% to the price of the regular menu on top of another 18% in "service fees" and that is before a tip to the driver. Highway robbery! Then when we drove downtown to pick up our meal, we were given the wrong order by a woman who could not have been more rude. She stated that we must have ordered from the "other Orient Express" so I was mistaken but I replied that I simply pressed redial to call back in. Then she asked me to hold. Subsequently she proceeded to hang up on me. Then I called right back. She answered and put me on hold right away. I sat waiting for her to pick up the phone for a very long time, and when she came back, I stated that she hung up on me and my order was screwed up. I could hear the disappointing "OH" in her voice when she realized I hadn't just hung up because I was wrong. She then proceeded to tell us that she gave us the wrong order and ours was sitting there waiting and we'd have to drive back downtown to pick it up. When my wife went back with the wrong order in hand, she refused to compensate us for their mistake in any way, shape or form or to take any ownership in the said mistake. When asked if they were going to compensate for the screw up, she said, you know, we can't do anything like that. As for the quality of the food preparation, I ordered shrimp Pad Thai, which was probably the worst tasting Pad Thai I've ever had. There was no peanut flavor at all, it was just noodles and soy sauce, without any attempt to resemble Pad Thai. We also ordered fried wontons that were clearly steamed and slightly seared on the top and bottom to look like they were fried and the egg drop soup had very little taste. My wife had the Singapore rice noodles and that was disgusting. On top of the incredibly bad customer service, when we finally got to try our order, the food was just as bad. Needless to say, we will never be going back to this place, and I will advise on every platform for people to steer clear of this "train wreck on the Orient Express".
Pete Vazquez
Food is horrible, the worst Chinese food I’ve tasted..
Atmosphere: 1
Food: 1
Service: 1
Candace Richardson
It was a really good place. The workers were really respectful and over all just a really good place.
Atmosphere: 5
Food: 5
Service: 5
Joe Fleischman
Excellent sushi, charming family atmosphere, really good food!!! New favorite spot.
Atmosphere: 5
Food: 5
Service: 5
Lillian George
Great place to eat both times my husband and I have eaten there will come again soon!
As always, great food, great service, and huge portion size.
Atmosphere: 5
Food: 5
Service: 5
Chris Greaver
The Bel Air version of a Towson staple since the 90’s. Staff are friendly and a nice place to go right on Main Street in downtown Bel Air. Nice sit down option for Chinese and sushi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Sesame Chicken
Lanie Mead
The service was horrible and the food was bad. The sesame chicken was all breading and sauce. No piece of chicken was over a half inch big. Hard to tell there was any chicken in it at all. See photo of left overs when we had enough of picking through the garbage. The other dish was Moo Goo Gi Pan and it had little to no flavor. Service was non existent..Can't speak to the sushi as none of us got it.. maybe that's better?Go elsewhere for basic Chinese.
Atmosphere: 3
Food: 1
Service: 1
T Noel
Always good food n friendly staff.
Food: 5
Service: 5
Andrew Tan
Nice atmosphere, good location in downtown BelAir, nice size portions and great service!
I have always loved everything I order from here but tonight I ordered the teriyaki chicken dinner. It was so bland and there was 0 teriyaki. I got a big bowl of soy sauce and I hate soy sauce and really dry plain chicken. The veggies were super crunchy too. The crab rangoons were all I ended up eating. $35 in the trash. My order got here at 10:58pm and they close at 11!
A distinguished dining establishment offering a delectable array of sushi and other culinary creations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Happy Family Lo Mein, Shrimp Fried Rice, Soup, Fried, Beef Lo Mein
My new favorite Chinese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Happy Family Lo Mein, Beef Lo Mein, Sesame Chicken
I have been a loyal customer to the Orient for 15 years when they were in Towson and then when they joined Bel Air. I called this evening to place an order and was cursed out by the manager. When placing my order I discovered by asking that they changed the policy for spicy meals and hot oil on the side that had been free. No big deal if there is a new charge, but apparently the policy changed 4 years ago and they didn't feel the need to communicate it. I asked for the manager to call me back to learn more and when he calls me back he blames me and begins cursing me out repeatedly "I don't f****ing care," and screaming it at me. When I asked why he was cursing at me he said, "It's not my f***ing problem." I will never again return to the Orient.
We have ordered from this business for the past 7+ years. Recently, (last few times)the quality of the food has slipped significantly. It’s almost like it’s changed ownership. I would be cautious. We won’t order again.
Food: 2
Service: 4
The apparent new ownership has ruined what was once a great restaurant. This last, and I mean last, experience was a disaster and I would recommend you don't even bother giving them a shot to ruin your meal. To start, ordering for delivery requires you to go through Door Dash. They add about 25% to the price of the regular menu on top of another 18% in "service fees" and that is before a tip to the driver. Highway robbery! Then when we drove downtown to pick up our meal, we were given the wrong order by a woman who could not have been more rude. She stated that we must have ordered from the "other Orient Express" so I was mistaken but I replied that I simply pressed redial to call back in. Then she asked me to hold. Subsequently she proceeded to hang up on me. Then I called right back. She answered and put me on hold right away. I sat waiting for her to pick up the phone for a very long time, and when she came back, I stated that she hung up on me and my order was screwed up. I could hear the disappointing "OH" in her voice when she realized I hadn't just hung up because I was wrong. She then proceeded to tell us that she gave us the wrong order and ours was sitting there waiting and we'd have to drive back downtown to pick it up. When my wife went back with the wrong order in hand, she refused to compensate us for their mistake in any way, shape or form or to take any ownership in the said mistake. When asked if they were going to compensate for the screw up, she said, you know, we can't do anything like that. As for the quality of the food preparation, I ordered shrimp Pad Thai, which was probably the worst tasting Pad Thai I've ever had. There was no peanut flavor at all, it was just noodles and soy sauce, without any attempt to resemble Pad Thai. We also ordered fried wontons that were clearly steamed and slightly seared on the top and bottom to look like they were fried and the egg drop soup had very little taste. My wife had the Singapore rice noodles and that was disgusting. On top of the incredibly bad customer service, when we finally got to try our order, the food was just as bad. Needless to say, we will never be going back to this place, and I will advise on every platform for people to steer clear of this "train wreck on the Orient Express".
Food is horrible, the worst Chinese food I’ve tasted..
Atmosphere: 1
Food: 1
Service: 1
It was a really good place. The workers were really respectful and over all just a really good place.
Atmosphere: 5
Food: 5
Service: 5
Excellent sushi, charming family atmosphere, really good food!!! New favorite spot.
Atmosphere: 5
Food: 5
Service: 5
Great place to eat both times my husband and I have eaten there will come again soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Fried
Restaurantji Recommends
As always, great food, great service, and huge portion size.
Atmosphere: 5
Food: 5
Service: 5
The Bel Air version of a Towson staple since the 90’s. Staff are friendly and a nice place to go right on Main Street in downtown Bel Air. Nice sit down option for Chinese and sushi.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Sesame Chicken
The service was horrible and the food was bad. The sesame chicken was all breading and sauce. No piece of chicken was over a half inch big. Hard to tell there was any chicken in it at all. See photo of left overs when we had enough of picking through the garbage. The other dish was Moo Goo Gi Pan and it had little to no flavor. Service was non existent..Can't speak to the sushi as none of us got it.. maybe that's better?Go elsewhere for basic Chinese.
Atmosphere: 3
Food: 1
Service: 1
Always good food n friendly staff.
Food: 5
Service: 5
Nice atmosphere, good location in downtown BelAir, nice size portions and great service!