EXCELLENT service. I usually come here during their busy hours in the morning and the workers here make it seem like light work. On top of that they knew half the customers orders before they even got to the register, THATS how you do service! Thumbs up!
Atmosphere: 5
Food: 5
Service: 5
Joan MacCartee
This place takes no responsibility for, and won’t refund, unfilled orders. Do NOT get Uber to deliver from here unless you don’t want your complete order. Worst part: they don’t care.
Service: 1
M/ Aemilia Delroba
This is one filthy unclean place + people who don’t care about store nor the customers .dirty tables and filthy pay device covered with sticky coffee from long time neglecting.If they don’t care about cleaning the place so they don’t care about their food and customers either .
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagels
Peter R.
Wasn't able to get service in this shop after having gone in multiple times. Very bad experience
delaney phillips
I used to come here regularly until yesterday. I was walking past and noticed one of the workers starting outside, in uniform, talking to a bunch of his friends who were blocking the sidewalk with their bikes. Typically I’m not one to complain about this kind of stuff, but when I went around them to walk past, the worker’s friends began hollering at me. They were calling me names such as “Ms. Lightskin” as I walked down the street. They yelled that they were trying to set me up with their friend, the worker, who then decided to walk back inside. I was several storefronts away at this point, and they would not stop hollering about my mixed race for all of Bethesda to hear. I continued to walk to Giant, and the friends continued to follow me on their bikes. This was a terrifying experience as a black woman, I’m so disappointed. Had the staff been actually doing their job, then this never would have happened to me.
Atmosphere: 1
Food: 1
Service: 1
Delaney P.
I used to come here regularly until yesterday. I was walking past and noticed one of the workers starting outside, in uniform, talking to a bunch of his friends who were blocking the sidewalk with their bikes. Typically I'm not one to complain about this kind of stuff, but when I went around them to walk past, the worker's friends began hollering at me. They were calling me names such as "Ms. Lightskin" as I walked down the street. They yelled that they were trying to set me up with their friend, the worker, who then decided to walk back inside. I was several storefronts away at this point, and they would not stop hollering about my mixed race for all of Bethesda to hear. I continued to walk to Giant, and the friends continued to follow me on their bikes. This was a terrifying experience as a black woman, I'm so disappointed. Had the staff been actually doing their job, then this harassment never would have happened to me.
Mandy Singh
Honestly wouldn’t give this place an starsI only order from here because it’s the closestThere is not a day that goes by where they do not forget an item!!Seriously needs new management!!How do you forget donuts when this is DUNKIN DONUTS !!! Would not recommend this place! For someone who still orders from here because I have no other options it’s crazy I miss an item EVERYDAY
Atmosphere: 1
Food: 1
Service: 1
Elise Michelle
Kevin gives outstanding service when I visit this store. He’s very patient, friendly & makes delicious drinks!
Luisa Gonzales
Not customer friendlyThey asked to everyone to pay only credit card and when I asked for a receipt the cashier rolled her eyes and answered in a rude manner “ it’s going to take very long time”
The service, attitude, and coffee are horrible.The people working there have not deserved at least one star. Each time I go there, it takes a long time for one late, they don't steam the milk properly. Coffee is warm , not hot. They speak about clients in Spanish, assuming that nobody understands. Horrible experience. Will never enter the place again.
Atmosphere: 1
Food: 1
Service: 1
J. Jackson
This was a busy location on a Sunday morning. The crew was very friendly and moved with a sense of urgency. My breakfast sandwich was AWESOME
Atmosphere: 5
Food: 5
Service: 5
Sameh Rahief
Very slow to get your
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Iced Macchiato, Donuts
Victor Lopez
The service, attitude, and coffee are horrible.The people working there have not deserved at least one star. Each time I go there, it takes a long time for one late, they don't steam the milk properly. Coffee is warm , not hot. They speak about clients in Spanish, assuming that nobody understands. Horrible experience. Will never enter the place again.
Dave T
It's dunkin'!! How can it be bad? The employee made me a fresh pot of coffee because she said it needed to be changed and didn't want to give me old coffee. Most places will use up the old first, but she didn't.
EXCELLENT service. I usually come here during their busy hours in the morning and the workers here make it seem like light work. On top of that they knew half the customers orders before they even got to the register, THATS how you do service! Thumbs up!
Atmosphere: 5
Food: 5
Service: 5
This place takes no responsibility for, and won’t refund, unfilled orders. Do NOT get Uber to deliver from here unless you don’t want your complete order. Worst part: they don’t care.
Service: 1
This is one filthy unclean place + people who don’t care about store nor the customers .dirty tables and filthy pay device covered with sticky coffee from long time neglecting.If they don’t care about cleaning the place so they don’t care about their food and customers either .
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Bagels
Wasn't able to get service in this shop after having gone in multiple times. Very bad experience
I used to come here regularly until yesterday. I was walking past and noticed one of the workers starting outside, in uniform, talking to a bunch of his friends who were blocking the sidewalk with their bikes. Typically I’m not one to complain about this kind of stuff, but when I went around them to walk past, the worker’s friends began hollering at me. They were calling me names such as “Ms. Lightskin” as I walked down the street. They yelled that they were trying to set me up with their friend, the worker, who then decided to walk back inside. I was several storefronts away at this point, and they would not stop hollering about my mixed race for all of Bethesda to hear. I continued to walk to Giant, and the friends continued to follow me on their bikes. This was a terrifying experience as a black woman, I’m so disappointed. Had the staff been actually doing their job, then this never would have happened to me.
Atmosphere: 1
Food: 1
Service: 1
I used to come here regularly until yesterday. I was walking past and noticed one of the workers starting outside, in uniform, talking to a bunch of his friends who were blocking the sidewalk with their bikes. Typically I'm not one to complain about this kind of stuff, but when I went around them to walk past, the worker's friends began hollering at me. They were calling me names such as "Ms. Lightskin" as I walked down the street. They yelled that they were trying to set me up with their friend, the worker, who then decided to walk back inside. I was several storefronts away at this point, and they would not stop hollering about my mixed race for all of Bethesda to hear. I continued to walk to Giant, and the friends continued to follow me on their bikes. This was a terrifying experience as a black woman, I'm so disappointed. Had the staff been actually doing their job, then this harassment never would have happened to me.
Honestly wouldn’t give this place an starsI only order from here because it’s the closestThere is not a day that goes by where they do not forget an item!!Seriously needs new management!!How do you forget donuts when this is DUNKIN DONUTS !!! Would not recommend this place! For someone who still orders from here because I have no other options it’s crazy I miss an item EVERYDAY
Atmosphere: 1
Food: 1
Service: 1
Kevin gives outstanding service when I visit this store. He’s very patient, friendly & makes delicious drinks!
Not customer friendlyThey asked to everyone to pay only credit card and when I asked for a receipt the cashier rolled her eyes and answered in a rude manner “ it’s going to take very long time”
Great customer service
Restaurantji Recommends
The service, attitude, and coffee are horrible.The people working there have not deserved at least one star. Each time I go there, it takes a long time for one late, they don't steam the milk properly. Coffee is warm , not hot. They speak about clients in Spanish, assuming that nobody understands. Horrible experience. Will never enter the place again.
Atmosphere: 1
Food: 1
Service: 1
This was a busy location on a Sunday morning. The crew was very friendly and moved with a sense of urgency. My breakfast sandwich was AWESOME
Atmosphere: 5
Food: 5
Service: 5
Very slow to get your
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Iced Macchiato, Donuts
The service, attitude, and coffee are horrible.The people working there have not deserved at least one star. Each time I go there, it takes a long time for one late, they don't steam the milk properly. Coffee is warm , not hot. They speak about clients in Spanish, assuming that nobody understands. Horrible experience. Will never enter the place again.
It's dunkin'!! How can it be bad? The employee made me a fresh pot of coffee because she said it needed to be changed and didn't want to give me old coffee. Most places will use up the old first, but she didn't.
Atmosphere: 5
Food: 5
Service: 5