I went to this Jamba Juice at 1:30 in the afternoon and nobody was at the counter. I call to the back and the girl working there poked her head out and rudely said she wasn’t taking orders right now. How do you not take orders during lunch hours??
Atmosphere: 1
Food: 1
Service: 1
The Tint Shop VA
Thank youService was. Good. Thank you again
Avery G.
This place sucks. I've been waiting for my order for 20 minutes. It's still has not arrived. I'm on a DC trip. I need to be back by 8:25. It is 801 and I ordered at 7:45. I am so mad I wanted my mega mango in a size large that was fluffing nine dollars. I'm saving my community but they are not letting me get this movie. I'm so mad I am actually furious one review and a five Adrian Daddy quoted thank you
Ron Felix
Can’t say I’m crazy about the service, but the drinks are yummy 3/5
Francis D.
Ordered 2 small Jamba juices, greens and ginger ( G&G) and Mega mango (MM) After my wife had the G&G, she had a blowout. I had the MM and no problem. We ate long time fans of Jamba Juice in Hawaii where it is consistently high quality. This experience left us feeling maybe the G&G fruits/veggies were not so fresh. Not sure we'll go back to this location.
Christopher L.
Beware! What a poor ordering experience. I ordered directly though the Jamba app, and waited for over an hour before my order got automatically canceled. Their phone number does not work and goes to a disconnected line. They wasted my time and won't bother going back to this location.
T Clark
Tasty smoothie. Pleasant and helpful staff
Suzanne W.
So glad that your location has recipes for discontinued smoothies...except for Orange Berry Blitz which is my all time favorite. It's cool though barista made me an Orange Dream Machine which was delish! Very friend staff and clean counter.
I wish there were more locations that are open. Seems like only mall locations are open at this time.
V. Woods
The two that were working today are super rude. I ordered an orange dream machine, and was super confused when I was handed orange juice. I told them that wasn’t what I ordered and she starts going off in Spanish calling me names assuming I couldnt understand her.I’ll definitely be calling corporate bc I wasn’t rude to anybody so calling me out of my name is unnecessary...
Helen Le
Just ordered the spinach and cheese breakfast wrap, the younger girl with braces overheated the first one and blew it up in the oven then she made me a second one that was still frozen in the middle, smoothie was good though. Staff just needs to be more diligent
Ann C.
Would give no stars if at all possible. As it is, this might be my first one star review, as typically I feel any business where I've had a bad experience is either (1) just having a bad day or one employee who's just off his/her game or (2) businesses that are trying to do better should get at least two stars. Then ... there's this place: Jamba Juice at the food court in Westfields Mall in Bethesda. I've been here three times in the past 6 months or so. Have been unimpressed and actually appalled each time, and tonight was the tipping point. Each time, the staff are interminably and deliberately slow. I'm not talking just slow to someone who's impatient - I'm talking as in how on earth is it okay to wait up to 30 mins to get a smoothie at a fast food place when it's not busy? Or for a cashier to take 10-15 mins per transaction? And an equally long time to make the smoothie? Interactions are like talking to a bad caricature of a sullen teenager who doesn't give a rat's a** about you and has a million other places they'd rather be. Luckily, each time I wasn't in a rush, but nevertheless, was left with a bad impression. The smoothies are fine (when you finally get it) but expensive. Tonight, went to pick up dinner at the mall. Was feeling like having a smoothie as well, so went to stand (3rd) in line at Jamba ... where oddly enough the lights were off, and the second staffer was mostly hiding in back while the cashier seemed to be struggling (or refusing?) to ring up the customers at the front of the line. Eight minutes later, still no progress. Meanwhile there are now two customers behind me. Meanwhile, Random Guy walks up to counter ... second staffer comes out from the back (finally) - ah! It's her boyfriend or friend or whomever ... so the two of them flirt while the cashier STILL is doing ... what? Doing what? ... with the customers at the front of the line ... she's leaning all over the register, looking bored and annoyed. Boyfriend wanders off so second staffer retreats into the back again. After waiting 20 minutes and still standing 3rd in line, I had it. Left the mall and drove to Joe and the Juice in Wildwood Center and got a delicious smoothie made with fresh fruit in record time, and had a delightful experience interacting with an articulate and friendly employee. Whoever owns or is running this Jamba Juice location, be aware when you're not there, your staff are irresponsible, lazy, and losing your customers. Other days where the food court is open, I've walked by and - just like tonight - the lights are off or half off and employees are hiding in the back so it looks like the store is closed. Good luck staying in business. I, for one, am never coming back.
Heather S.
I've come to this location at least twice a month for the past three months and they have been out of cocoa mix for the PB Chocolate Love smoothie for THREE FRIGGIN MONTHS!!! Who is the manager who is doing the ordering?! Just order the damn stuff!
I went to this Jamba Juice at 1:30 in the afternoon and nobody was at the counter. I call to the back and the girl working there poked her head out and rudely said she wasn’t taking orders right now. How do you not take orders during lunch hours??
Atmosphere: 1
Food: 1
Service: 1
Thank youService was. Good. Thank you again
This place sucks. I've been waiting for my order for 20 minutes. It's still has not arrived. I'm on a DC trip. I need to be back by 8:25. It is 801 and I ordered at 7:45. I am so mad I wanted my mega mango in a size large that was fluffing nine dollars. I'm saving my community but they are not letting me get this movie. I'm so mad I am actually furious one review and a five Adrian Daddy quoted thank you
Can’t say I’m crazy about the service, but the drinks are yummy 3/5
Ordered 2 small Jamba juices, greens and ginger ( G&G) and Mega mango (MM) After my wife had the G&G, she had a blowout. I had the MM and no problem. We ate long time fans of Jamba Juice in Hawaii where it is consistently high quality. This experience left us feeling maybe the G&G fruits/veggies were not so fresh. Not sure we'll go back to this location.
Beware! What a poor ordering experience. I ordered directly though the Jamba app, and waited for over an hour before my order got automatically canceled. Their phone number does not work and goes to a disconnected line. They wasted my time and won't bother going back to this location.
Tasty smoothie. Pleasant and helpful staff
So glad that your location has recipes for discontinued smoothies...except for Orange Berry Blitz which is my all time favorite. It's cool though barista made me an Orange Dream Machine which was delish! Very friend staff and clean counter.
Ladies who work here have a horrible attitude.
Says they open at 9:30 and really open at 10
Restaurantji Recommends
I wish there were more locations that are open. Seems like only mall locations are open at this time.
The two that were working today are super rude. I ordered an orange dream machine, and was super confused when I was handed orange juice. I told them that wasn’t what I ordered and she starts going off in Spanish calling me names assuming I couldnt understand her.I’ll definitely be calling corporate bc I wasn’t rude to anybody so calling me out of my name is unnecessary...
Just ordered the spinach and cheese breakfast wrap, the younger girl with braces overheated the first one and blew it up in the oven then she made me a second one that was still frozen in the middle, smoothie was good though. Staff just needs to be more diligent
Would give no stars if at all possible. As it is, this might be my first one star review, as typically I feel any business where I've had a bad experience is either (1) just having a bad day or one employee who's just off his/her game or (2) businesses that are trying to do better should get at least two stars. Then ... there's this place: Jamba Juice at the food court in Westfields Mall in Bethesda. I've been here three times in the past 6 months or so. Have been unimpressed and actually appalled each time, and tonight was the tipping point. Each time, the staff are interminably and deliberately slow. I'm not talking just slow to someone who's impatient - I'm talking as in how on earth is it okay to wait up to 30 mins to get a smoothie at a fast food place when it's not busy? Or for a cashier to take 10-15 mins per transaction? And an equally long time to make the smoothie? Interactions are like talking to a bad caricature of a sullen teenager who doesn't give a rat's a** about you and has a million other places they'd rather be. Luckily, each time I wasn't in a rush, but nevertheless, was left with a bad impression. The smoothies are fine (when you finally get it) but expensive. Tonight, went to pick up dinner at the mall. Was feeling like having a smoothie as well, so went to stand (3rd) in line at Jamba ... where oddly enough the lights were off, and the second staffer was mostly hiding in back while the cashier seemed to be struggling (or refusing?) to ring up the customers at the front of the line. Eight minutes later, still no progress. Meanwhile there are now two customers behind me. Meanwhile, Random Guy walks up to counter ... second staffer comes out from the back (finally) - ah! It's her boyfriend or friend or whomever ... so the two of them flirt while the cashier STILL is doing ... what? Doing what? ... with the customers at the front of the line ... she's leaning all over the register, looking bored and annoyed. Boyfriend wanders off so second staffer retreats into the back again. After waiting 20 minutes and still standing 3rd in line, I had it. Left the mall and drove to Joe and the Juice in Wildwood Center and got a delicious smoothie made with fresh fruit in record time, and had a delightful experience interacting with an articulate and friendly employee. Whoever owns or is running this Jamba Juice location, be aware when you're not there, your staff are irresponsible, lazy, and losing your customers. Other days where the food court is open, I've walked by and - just like tonight - the lights are off or half off and employees are hiding in the back so it looks like the store is closed. Good luck staying in business. I, for one, am never coming back.
I've come to this location at least twice a month for the past three months and they have been out of cocoa mix for the PB Chocolate Love smoothie for THREE FRIGGIN MONTHS!!! Who is the manager who is doing the ordering?! Just order the damn stuff!