Found a piece of raw chicken in my food. When we got to take our orders there was a new trainee taking it for us which took a while and was complicated due to the fact that his English wasn’t too well. We sat down to eat our food and I realized 2 of my nuggets were completely RAW. I went in, showed them, and I eventually got a new box of nuggets but I have been coming to this Chickfila for a while and this time the whole staff looks replaced, Im not sure if it’s the time I came, but the staff change definitely reflects the food.
What a really well run Location. I came in as they were serving at least a bus load of students and it was amazing to see the fast and personalized care the staff gave these kids. The students were well behaved and supervised but it was a joy to see them also rapidly served with respect and attention to each one. My delay both in line and to be served was shockingly brief. KUDOS TO THIS LOCATIONS STAFF AND MANAGER'SDietary restrictions: The grilled chicken meal was a great choice as lower calorie etc...
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Grilled Chicken
Keya H
Horrible. Poor customer service and lack of accountability. The girl taking orders at the drive thru in the lane closest to the store on 4/5 at 8:15 pm makes me never want to visit this establishment again. After I got to the booth to pay, it was determined that she input my entire order incorrectly. I got to the window to retrieve my order, and I asked for the girl's name. I didn't see her name tag when I placed my order because she was literally standing at my passagener door taking my order (run the tape back chick fil a). Anyways, Sandy, the assistant manager, came to the window and said she was not allowed to give me the girl's name but insisted I take down her name. To be an assistant manager, her attitude is stank and customer service skills are subpar.The last time I visited this location on 2/13, I also had a horrible experience. My food tasted disgusting, like it was stale. I'll definitely be contacting corporate about these issues and spending my money elsewhere.
I went inside to eat in however eat in is not a compatible option at this particular chik-fil-A. They have tables and chairs however no trays and their staff take up a quarter of the eating space. You must get your food as you are using carry out got out the door and come back in to get a seat.
jonathan peck
The tables were clean, the service was ok, the staff says “my pleasure” like it’s a chore. We went in for lunch at 11:30 and they didn’t have dine in service: meaning they made every order carry out so no trays, and nobody brought us our food. They don’t have any ketchup or other condiments available unless you ask (as well as napkins). I know I’m sounding spoiled but when they set a certain standard, you expect that to be consistent at every establishment. I can’t understand how they’re able to get away with deviating from the standard, especially at such a recently built restaurant. The only thing I will say that’s positive is that the store is clean. They forgot my fries and every minute there’s drive in customers coming in because they got their order wrong. The managers are hanging out joking on the sidelines as I write this. I’ll never come back to this location again. The kid it smells like weed in here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sauce, Fries, Chicken Nuggets
kaiyla reed
bad food!!! entire family got food poisoning after eating what we thought were chicken nuggets.
Atmosphere: 5
Food: 1
Service: 5
charon shifflette
The staff is awesome, this is team work!!!It's really busy but easy to close out your transactionsParking: Just follow the pattern to enter/exit
I don't mean to get off on a rant but Why are Fast Food places like Chick-fil-A charging the PG county bag fee??? You have always used paper bags and I am assuming the paper bag cost was already factor into your cost of operation prior to the plastic bag ban? I need an
Atmosphere: 4
Food: 4
Service: 4
Philip Anderson
Not a great
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Alba Umanzor
My food has paper in it. That was absolutely disgusting.. and last time i got food from here it smelt like weed. I chewed the paper.. and it hurt my teeth really bad and i didnt even notice it was paper until it came out my mouth.
Atmosphere: 1
Food: 1
Service: 1
eddie moore
Not really impressed with the product, seem like a duplication of another chicken
Atmosphere: 3
Food: 3
Service: 3
T B
One thing about Chick fillet is that the service is the same across the country. Great service, friendly and professional. The chicken nuggets never made it to the crib.
Found a piece of raw chicken in my food. When we got to take our orders there was a new trainee taking it for us which took a while and was complicated due to the fact that his English wasn’t too well. We sat down to eat our food and I realized 2 of my nuggets were completely RAW. I went in, showed them, and I eventually got a new box of nuggets but I have been coming to this Chickfila for a while and this time the whole staff looks replaced, Im not sure if it’s the time I came, but the staff change definitely reflects the food.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Fries, Chicken Nuggets
What a really well run Location. I came in as they were serving at least a bus load of students and it was amazing to see the fast and personalized care the staff gave these kids. The students were well behaved and supervised but it was a joy to see them also rapidly served with respect and attention to each one. My delay both in line and to be served was shockingly brief. KUDOS TO THIS LOCATIONS STAFF AND MANAGER'SDietary restrictions: The grilled chicken meal was a great choice as lower calorie etc...
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Grilled Chicken
Horrible. Poor customer service and lack of accountability. The girl taking orders at the drive thru in the lane closest to the store on 4/5 at 8:15 pm makes me never want to visit this establishment again. After I got to the booth to pay, it was determined that she input my entire order incorrectly. I got to the window to retrieve my order, and I asked for the girl's name. I didn't see her name tag when I placed my order because she was literally standing at my passagener door taking my order (run the tape back chick fil a). Anyways, Sandy, the assistant manager, came to the window and said she was not allowed to give me the girl's name but insisted I take down her name. To be an assistant manager, her attitude is stank and customer service skills are subpar.The last time I visited this location on 2/13, I also had a horrible experience. My food tasted disgusting, like it was stale. I'll definitely be contacting corporate about these issues and spending my money elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Everything was hot and
Atmosphere: 5
Food: 5
Service: 5
Always great customer service and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Cobb Salad, Grilled Chicken, Sauce, Fries, Chicken Nuggets, Spicy Southwest Salad
AMAZING and very polite staff members.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Sauce, Spicy Chicken Sandwich, Fries, Chicken Nuggets
I went inside to eat in however eat in is not a compatible option at this particular chik-fil-A. They have tables and chairs however no trays and their staff take up a quarter of the eating space. You must get your food as you are using carry out got out the door and come back in to get a seat.
The tables were clean, the service was ok, the staff says “my pleasure” like it’s a chore. We went in for lunch at 11:30 and they didn’t have dine in service: meaning they made every order carry out so no trays, and nobody brought us our food. They don’t have any ketchup or other condiments available unless you ask (as well as napkins). I know I’m sounding spoiled but when they set a certain standard, you expect that to be consistent at every establishment. I can’t understand how they’re able to get away with deviating from the standard, especially at such a recently built restaurant. The only thing I will say that’s positive is that the store is clean. They forgot my fries and every minute there’s drive in customers coming in because they got their order wrong. The managers are hanging out joking on the sidelines as I write this. I’ll never come back to this location again. The kid it smells like weed in here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sauce, Fries, Chicken Nuggets
bad food!!! entire family got food poisoning after eating what we thought were chicken nuggets.
Atmosphere: 5
Food: 1
Service: 5
The staff is awesome, this is team work!!!It's really busy but easy to close out your transactionsParking: Just follow the pattern to enter/exit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
I don't mean to get off on a rant but Why are Fast Food places like Chick-fil-A charging the PG county bag fee??? You have always used paper bags and I am assuming the paper bag cost was already factor into your cost of operation prior to the plastic bag ban? I need an
Atmosphere: 4
Food: 4
Service: 4
Not a great
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
My food has paper in it. That was absolutely disgusting.. and last time i got food from here it smelt like weed. I chewed the paper.. and it hurt my teeth really bad and i didnt even notice it was paper until it came out my mouth.
Atmosphere: 1
Food: 1
Service: 1
Not really impressed with the product, seem like a duplication of another chicken
Atmosphere: 3
Food: 3
Service: 3
One thing about Chick fillet is that the service is the same across the country. Great service, friendly and professional. The chicken nuggets never made it to the crib.
Atmosphere: 4
Food: 4
Service: 5