We ordered the Parmesan pasta and we got a bowl of marinara sauce (tastes store bought) some spaghetti, chicken pre-boiled and not crispy and as a topping a thick layer of melted cheese. It has given us stomach aches and nothing even close to a Parmesan chicken pasta. $50 for two dinner plates of what it seems grocery store bought.
Alexis Bolden
Mid pasta, tastes like freezer food prepared hot for you.. nothing fresh or italian about it wont even lie . best thing i can say is the portion size is alot. I spent $18 on baked ziti with chicken added & it tasted microwaved ..& every bite was dreadful. Idk if i expected more quality from this restaurant than i should have but Im sorry its a no for me.
Kevin Bonds
Food is good, but the customer service leaves a lot to be desired....I called in to place a take out order and was put on hold for 5-7 minutes, so I said "hey let me just jump in the car and head over and place my order while driving".As I walk in the door to an pretty empty restaurant to place my order in person (after calling 30 min earlier and staying on hold on the drive over) my call is answered as I'm standing in front the the person answering my call....I say to the employee "you just had me on hold for 30 minutes" and the employee's response is we were busy in an otherwise empty restaurant.How does being busy absolve you from being totally non-reponsive?
Logan Smith
Destany was so helpful! She is so kind and has a great attitude. I definitely will be back just because her customer service is amazing on top of the great food.
Laurie White
What an terrible experience, we made an order of 155.00, went through door dash and the cashier never gave the dasher our full order. Dont even attempt to talk to someone with any sympathy, they could care less how they ruined our lunch. As heath care workers we can not leave and need to eat after 12-16 hour shifts. I will never order from these people again, And I mean never.
terryfriend16
Medium (just) cheese pizza was yuck. I asked for extra sauce - didn't get it; I asked for it to be well-done - wasn't well done - I actually had to go home, turn on the oven to 425 and cook the f&@#ing pizza I just bought. Three Brothers needs a woman in the kitchen.Next time, I'll take myself to Old Town, Alexandria and buy NY style pizza at Andy's.
A S
The pizza here is horrible. The cheese was slimmy, the crust tough and tasteless. There is a reason they are never crowded and always empty inside. The food is terrible.
jaleah Spruill
How do you not put any shrimp or crab meat in a pasta called crabby Friday… like come on guys we order from here all the time and this is the 2nd time something like this happened! Very disappointed! Not only my pasta but also my husbands. I will be calling in the morning for a refund!
C Barnett
Do not place an order with this restaurant online. My receipt says what I ordered but when I got back to my office it was not what I ordered and paid for. Called the restaurant was told by the manager that I need to contact door dash for a return. I did not order through door dash ordered directly from their website. On the website it clearly says if you have a problem with your order call this number. The number is for the store. Had to call my credit card company and launch a fraud complaint, could have been solved with a simple come back next week and get the correct sandwich! My co-worker got pizza which was cold, had no sauce and tasted like card board. My last time ever ordering food from Three Brothers!
Pryorempire
Seafood Alfredo was top tier I substituted the scallops for chicken... Delicious ? Hopefully when I go back it's just as good if it ain't my 5 star will go down?
Marinara sauce has a distinctive taste slightly sweet. However that was not what was on my Lasagna and it was a bit loose.
M Pearson
The customer service here is hit or miss and more often a miss….workers are just lazy, but people tolerate it because the pizza is delicious…
Jennifer T.
Super slow and food is very boring. This restaurant used to have decent Italian food, but no longer. Salads are not fresh and pizza tastes like cardboard. Way too expensive for boring food and poor service.
JoAnn Briscoe-McNeal
2nd time coming to get pizza. 1st time sausage piled in the middle. 2nd time pizza looked good in the box but got home and it was dry and hard as a rock!!! NEVER AGAIN WILL I GET PIZZA HERE!!!
Jay Wykle
Today I ordered a pizza online and chose to pick it up since I would be in that area during lunch. When I showed up to get my pizza, I was told that someone else picked up my pizza, which is impossible since I just showed up to pick up my pizza. I showed them that I placed the order but the smuggly told me that there's nothing they can do about it and I needed to contact doordash. Not sure how them giving my food to the wrong person becomes my problem. Customer service is definitely not their strong suit. I will not order from them again.
We ordered the Parmesan pasta and we got a bowl of marinara sauce (tastes store bought) some spaghetti, chicken pre-boiled and not crispy and as a topping a thick layer of melted cheese. It has given us stomach aches and nothing even close to a Parmesan chicken pasta. $50 for two dinner plates of what it seems grocery store bought.
Mid pasta, tastes like freezer food prepared hot for you.. nothing fresh or italian about it wont even lie . best thing i can say is the portion size is alot. I spent $18 on baked ziti with chicken added & it tasted microwaved ..& every bite was dreadful. Idk if i expected more quality from this restaurant than i should have but Im sorry its a no for me.
Food is good, but the customer service leaves a lot to be desired....I called in to place a take out order and was put on hold for 5-7 minutes, so I said "hey let me just jump in the car and head over and place my order while driving".As I walk in the door to an pretty empty restaurant to place my order in person (after calling 30 min earlier and staying on hold on the drive over) my call is answered as I'm standing in front the the person answering my call....I say to the employee "you just had me on hold for 30 minutes" and the employee's response is we were busy in an otherwise empty restaurant.How does being busy absolve you from being totally non-reponsive?
Destany was so helpful! She is so kind and has a great attitude. I definitely will be back just because her customer service is amazing on top of the great food.
What an terrible experience, we made an order of 155.00, went through door dash and the cashier never gave the dasher our full order. Dont even attempt to talk to someone with any sympathy, they could care less how they ruined our lunch. As heath care workers we can not leave and need to eat after 12-16 hour shifts. I will never order from these people again, And I mean never.
Medium (just) cheese pizza was yuck. I asked for extra sauce - didn't get it; I asked for it to be well-done - wasn't well done - I actually had to go home, turn on the oven to 425 and cook the f&@#ing pizza I just bought. Three Brothers needs a woman in the kitchen.Next time, I'll take myself to Old Town, Alexandria and buy NY style pizza at Andy's.
The pizza here is horrible. The cheese was slimmy, the crust tough and tasteless. There is a reason they are never crowded and always empty inside. The food is terrible.
How do you not put any shrimp or crab meat in a pasta called crabby Friday… like come on guys we order from here all the time and this is the 2nd time something like this happened! Very disappointed! Not only my pasta but also my husbands. I will be calling in the morning for a refund!
Do not place an order with this restaurant online. My receipt says what I ordered but when I got back to my office it was not what I ordered and paid for. Called the restaurant was told by the manager that I need to contact door dash for a return. I did not order through door dash ordered directly from their website. On the website it clearly says if you have a problem with your order call this number. The number is for the store. Had to call my credit card company and launch a fraud complaint, could have been solved with a simple come back next week and get the correct sandwich! My co-worker got pizza which was cold, had no sauce and tasted like card board. My last time ever ordering food from Three Brothers!
Seafood Alfredo was top tier I substituted the scallops for chicken... Delicious ? Hopefully when I go back it's just as good if it ain't my 5 star will go down?
Restaurantji Recommends
Marinara sauce has a distinctive taste slightly sweet. However that was not what was on my Lasagna and it was a bit loose.
The customer service here is hit or miss and more often a miss….workers are just lazy, but people tolerate it because the pizza is delicious…
Super slow and food is very boring. This restaurant used to have decent Italian food, but no longer. Salads are not fresh and pizza tastes like cardboard. Way too expensive for boring food and poor service.
2nd time coming to get pizza. 1st time sausage piled in the middle. 2nd time pizza looked good in the box but got home and it was dry and hard as a rock!!! NEVER AGAIN WILL I GET PIZZA HERE!!!
Today I ordered a pizza online and chose to pick it up since I would be in that area during lunch. When I showed up to get my pizza, I was told that someone else picked up my pizza, which is impossible since I just showed up to pick up my pizza. I showed them that I placed the order but the smuggly told me that there's nothing they can do about it and I needed to contact doordash. Not sure how them giving my food to the wrong person becomes my problem. Customer service is definitely not their strong suit. I will not order from them again.