Dunkin'

9200 Old Annapolis Rd, Columbia
(410) 740-6661

Recent Reviews

Stu Knazik

Drive-through for coffee - slow service. Very convenient location, but no sense of urgency.

Food: 5

Service: 2

Jamie Wheeler

Do not go through the drive thru. It consistently takes 10+ minutes, you’re lucky if they even greet you and then you hope they get your order correct. It’s honestly unbelievable how bad it is.

Atmosphere: 2

Food: 3

Service: 1

Erin Sullivan

Unfortunately this is the closest Dunkin on DoorDash, and I’m home recovering from a surgery. They CANNOT get anything right. Last week I had a piece of aluminum from the bagel shmear tub lid stuck in my cream cheese. I’ve previously had incorrect bagels. Today was really great - apparently Chai Latte means “big cup of hot milk” now, because that’s what’s on the label basically.. One pump of chai is not standard for a Large Chai Latte at ANY other Dunkin’. This was disgusting to drink. I feel like a baby drinking a warm bottle. Gross. My usual Dunkin when I’m up and moving and can drive, has a standard of 4 chai and folks I can assure you, that’s at minimum what it takes to be able to taste anything in a giant vat of hot milk. They also forgot my food today. Super disappointing to spend the money and REALLY get nothing - even when the one item that shows up is still incorrect.

Atmosphere: 1

Food: 1

Service: 1

Fernando Dominguez

Is it weird to review a Dunkin'? Yeah, it is; but I recently went here and the guys working the counter were so awesome and hilarious I had to take a minute and give them a shout out.My wife and I were on our way to a party and we were asked to bring doughnuts, donuts? Whatever; we went through the drive way and not being Donut experts we just asked the guys to give us "a dozen of the good ones" the subsequent response and back and forth had my wife and I in stitches in our car, also, they 100% gave us a dozen of "the good ones" they knew exactly what we meant.Thanks for the laugh guys!

Atmosphere: 3

Food: 3

Service: 5

mohmmad haseeb

This has to be the worst dunkin possible. How can the drive through line take 20 minutes with 5 cars. Absolutely wild. I was so close of driving away after placing an order.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Donuts

Logan Clifton

Don't typically write reviews but after sitting in the drive through for 20 minutes and not moving anywhere, I decided to drive 5 minutes further to the one in EC and got served immediately. 2nd time I've tried this one in the past year with the same result. Don't understand why they continue to have this problem. PROPERLY STAFF YOUR LOCATION.

Atmosphere: 1

Food: 1

Service: 1

Alexis L Sherman

The food wasn’t really good and took forever and the service workers were all just standing around

Atmosphere: 2

Food: 1

Service: 1

Emily Han

THE WORST DUNKIN EVER. It took us over 20 minutes to get a dozen donut and coffee without any other costumers in front of us. The staff looked clueless.

Paul H

The wait here is unbelievable. Slowest Dunkin ever, I thought it was just growing pains but it’s been a while. Location is good and everything else is normal. But if you can avoid you should.

Food: 3

Service: 1

Simone Tabak

I have never gotten a donut from this Dunkin’ that is not stale. The service is really slow because they’re understaffed. The food is always gross. If you can go to a different Dunkin’, please do. They’re also always out of stuff. When the staff is overwhelmed they kind of just shut down but don’t tell you.

Atmosphere: 3

Food: 1

Service: 1

Martin Dimitrov

Slow beyond words. Customer service is horrendous.

Atmosphere: 1

Food: 1

Service: 1

Jantwan Stamper

Croissant stuffers are banging the pancake wrap up is good also stay going

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Croissant, Donuts, Wake-Up Wrap - Turkey Sausage Egg and Cheese

Alexander Pony

I always get the mango pineapple refresher so delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese

fading ghost

OKAY SO MY MOTHER SAID “PANCAKE WAKE UP WRAP” MD THEY SAID “Maple?” SO WE SAID YEAH ND SHE ALSO SAID 3 GLAZED DONUTS 2 DOUBLE CHOCOLATE ND 1 STRAWBERRY SO THEN WE PULLED UP TO THE WINDOW ND THEY GAVE US NORMAL WAKE UP WRAPS WHEN SHE CLEARLY HEARD US SAY PANCAKE ND CLEARLY KNEW WHAT WE WERE TALKING ABOUT BCS SHE SAID MAPLE SO IDK WHAT SHES ON BUT SHE GOT SOME HEARING PROBLEMS ND THEY ALSO GOT OUR DONUTS WRONG ND WHEN MY MOTHER WENT IN TO CORRECT IT THEY TOOK 1938377193048371629 MINUTES?????????

Atmosphere: 2

Food: 5

Service: 1

Arthur Redmond

The service at this location is appalling. They're utterly incompetent and slow.

Atmosphere: 2

Food: 2

Service: 1

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