I just left this dunkin and will never go back. I decided to sit to have my donut and coffee.I saw this worker coughing while standing in front of the donuts and the other workers were laughing at her. I don't find this funny at all. She stopped when she saw me. They didn't know I was there.I visit here often but I will definitely not be returning.
Dionne Coker-Robinson
The staff at this Dunkin is great. They get the order correct and despite being quite busy at times, they are efficient.
This is my favorite Dunkin for iced coffee, bacon egg cheese sandwich and donuts. The staff is friendly and welcoming!!
Atmosphere: 4
Food: 4
Service: 5
Jason Matthews
Hard working and friendly staff. Shout out to Waseem.
Atmosphere: 5
Food: 5
Service: 5
Olivia Elliott
I visit this location practically everyday! All of the staff are amazing and super welcoming and quick to fix any issues you may have. The food and drinks are always quick and tasty. I’m so glad they are my neighborhood Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Isabella Elliott
The best Dunkin’ I’ve ever been to! My food and drink items are always made perfectly, and the employees are so kind and friendly. You can be sure to have a great experience anytime you go here. I have never had an iced coffee made better; I’m so thankful that this is my neighborhood Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Erin Melwani
Best Dunkin in the world! Love these guys!I stop there every morning and these folks are like family.
Atmosphere: 5
Food: 5
Service: 5
Stu Knazik
Small store, tucked out of the way. Worth the effort due to terrific service. No wait - NONE!
Erica Ford
Plenty of seating. Cute location.
Atmosphere: 5
Food: 5
Service: 5
Deb Bach
This is probably a corporate problem VS an individual store problem. But I used the kiosk to order my food. And much of what I ordered was not available, but it all showed up on the kiosk. Also, since I paid on the kiosk they could not give me a refund. So, I had to either come back the next day to get the order when they had it in stock or I had to get alternate food, which is what I ended up doing. The gentlemen working there were very nice and also threw in some extra food because of the mess with the kiosk But Dunkin should get their act together on that and not make it difficult on their workers, which is actually probably the biggest problem aside from that I couldn't get the food I ordered. All of that being said, what I ended up bringing home was fresh and tasty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg and Cheese, Muffins, Wake-Up Wrap - Sausage Egg and Cheese
Always fast service, consistent drinks, and order hasn't been messed up yet. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hash Browns
Kenzie Minarcin
Didn’t receive correct items purchased multiple times
Jason Stephens
Used to be my go to Dunkins, but thier service has gone downhill. Painfully slow service, especially at the drive through. Two customers, including myself pulled out of line after ordering due to thier slow service.
Service: 1
J.L Scott
I was at the DD off of Shaker and Seneca drive off of route 29. Use to be a decent place however over the last 90 - 120 days service has dropped. Orders are frequently incorrect. I was told a iced Macchiato, and a Cappucino were the same thing. There should also be a protective covering over the donut case. I have noticed flies on the donuts as i am placing an order.
Atmosphere: 3
Food: 2
Service: 2
Crystal Robinson
Customer service is always so poor here. Not sure it’s because I’m a young lady, but they never greet me or say “thank you have a good day”. The worker at the drive thru greeted and said thank you to the Caucasian older lady in front of me but when it was my turn at the window, he didn’t say a single word. I felt disgusted with that. I think I’ll be taking my business else where
I just left this dunkin and will never go back. I decided to sit to have my donut and coffee.I saw this worker coughing while standing in front of the donuts and the other workers were laughing at her. I don't find this funny at all. She stopped when she saw me. They didn't know I was there.I visit here often but I will definitely not be returning.
The staff at this Dunkin is great. They get the order correct and despite being quite busy at times, they are efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hash Browns, Iced Latte
This is my favorite Dunkin for iced coffee, bacon egg cheese sandwich and donuts. The staff is friendly and welcoming!!
Atmosphere: 4
Food: 4
Service: 5
Hard working and friendly staff. Shout out to Waseem.
Atmosphere: 5
Food: 5
Service: 5
I visit this location practically everyday! All of the staff are amazing and super welcoming and quick to fix any issues you may have. The food and drinks are always quick and tasty. I’m so glad they are my neighborhood Dunkin!
Atmosphere: 5
Food: 5
Service: 5
The best Dunkin’ I’ve ever been to! My food and drink items are always made perfectly, and the employees are so kind and friendly. You can be sure to have a great experience anytime you go here. I have never had an iced coffee made better; I’m so thankful that this is my neighborhood Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Best Dunkin in the world! Love these guys!I stop there every morning and these folks are like family.
Atmosphere: 5
Food: 5
Service: 5
Small store, tucked out of the way. Worth the effort due to terrific service. No wait - NONE!
Plenty of seating. Cute location.
Atmosphere: 5
Food: 5
Service: 5
This is probably a corporate problem VS an individual store problem. But I used the kiosk to order my food. And much of what I ordered was not available, but it all showed up on the kiosk. Also, since I paid on the kiosk they could not give me a refund. So, I had to either come back the next day to get the order when they had it in stock or I had to get alternate food, which is what I ended up doing. The gentlemen working there were very nice and also threw in some extra food because of the mess with the kiosk But Dunkin should get their act together on that and not make it difficult on their workers, which is actually probably the biggest problem aside from that I couldn't get the food I ordered. All of that being said, what I ended up bringing home was fresh and tasty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg and Cheese, Muffins, Wake-Up Wrap - Sausage Egg and Cheese
Restaurantji Recommends
Always fast service, consistent drinks, and order hasn't been messed up yet. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hash Browns
Didn’t receive correct items purchased multiple times
Used to be my go to Dunkins, but thier service has gone downhill. Painfully slow service, especially at the drive through. Two customers, including myself pulled out of line after ordering due to thier slow service.
Service: 1
I was at the DD off of Shaker and Seneca drive off of route 29. Use to be a decent place however over the last 90 - 120 days service has dropped. Orders are frequently incorrect. I was told a iced Macchiato, and a Cappucino were the same thing. There should also be a protective covering over the donut case. I have noticed flies on the donuts as i am placing an order.
Atmosphere: 3
Food: 2
Service: 2
Customer service is always so poor here. Not sure it’s because I’m a young lady, but they never greet me or say “thank you have a good day”. The worker at the drive thru greeted and said thank you to the Caucasian older lady in front of me but when it was my turn at the window, he didn’t say a single word. I felt disgusted with that. I think I’ll be taking my business else where
Atmosphere: 4
Food: 4
Service: 1