Would give 0 stars. 1 hour before closing and they already cleaned up everything for the night and said they couldn’t serve me. Why do I always get terrible service with anything Dunkin’ Donuts related…. Sad
Leon B
A group of us went by for dessert after a nice dinner in town. One of our party was lactose intolerant and I’m a diabetic. They had something for both of us! I had the no sugar added coconut and pineapple. Very good!
Tiffany Holley
This review specifically relates to pandemic practices, more than the food.This is a Baskin Robbins / Dunkin' Donuts joint location. New in town, it seemed like a good stop to get a treat for everyone.The lobby is open for a while in the morning, but it's drive-through only for the rest of the day. This would be okay, except for their particular food offerings, and menu style.There are neither pictures, nor even name listings, for the ice cream or donut flavors being offered. The employee, trying to help, said, "What kind of thing do you feel like?"Sometimes I go for ice cream with a specific craving, but more often I walk down the counter, reading names, seeing what strikes my fancy. Same with donuts. Others in the car agreed.I do understand that it would be difficult to place and update such a list at the drive-through window, which is better used for simple coffee orders... But when I don't have the OPTION to go inside, I believe it's necessary.Food was good, as always, but I left feeling lile I might have missed out on something really good...
Tiffany Blitz
This review specifically relates to pandemic practices, more than the food.This is a Baskin Robbins / Dunkin' Donuts joint location. New in town, it seemed like a good stop to get a treat for everyone.The lobby is open for a while in the morning, but it's drive-through only for the rest of the day. This would be okay, except for their particular food offerings, and menu style.There are neither pictures, nor even name listings, for the ice cream or donut flavors being offered. The employee, trying to help, said, "What kind of thing do you feel like?"Sometimes I go for ice cream with a specific craving, but more often I walk down the counter, reading names, seeing what strikes my fancy. Same with donuts. Others in the car agreed.I do understand that it would be difficult to place and update such a list at the drive-through window, which is better used for simple coffee orders... But when I don't have the OPTION to go inside, I believe it's necessary.Food was good, as always, but I left feeling lile I might have missed out on something really good...
Natalie P
Five stars for the dairy-free ice cream!
Babs Terry
They offer vegie ice cream.
mackenzie ade
Amazing! I love the new stranger things merch and flavors!!
Nicole Montgomery
Friendly staff. Good ice cream and donuts.
Jennifer O.
Vanessa N. was absolutely rude to me through the drive-thru. Don't know why nasty people work in customer service. Definitely won't be coming back unless you want them to get an attitude with you ordering. Going in isn't much different. Everyone has such an attitude. If you don't like your job then don't work there! Awful
Amazing! I love the new stranger things merch and flavors!!
robert morgan
Cookies and cream
Christopher Faulkner (Chris)
Great ice cream
Courtney S.
Let me first give you some insight on how my week has been going. Monday. Woke up with a raging throat ache. Tuesday. Symptoms did nothing but increase. Wednesday. Cannot breathe through my nose at this point, things are not looking well. Thursday. I had been feeling slightly better, but in no means healthy. I had been planning to acquire my normal order of a medium caramel iced coffee with cream and a strawberry frosted donut after school, the only thing getting me through my day. This is what brings us to the incident for which this yelp review is regarding. I pull up to the drive through lane only to hear "we will be right with you." This caught me by surprise, as the Ocean Gateway Dunkin Donuts is known for its timeliness. I waited a drawn-out 2 minutes and 37 seconds (I just so happened to be glancing at the clock). They finally requested my order, which I readily exclaimed. This was then followed by the employee saying, "ok, pull forward," which clearly had an underlying tone of attitude. I did as I was directed, pulled forward, and was handed a bag along with a straw. After another 18 seconds of waiting, I received my coffee along with yet another straw. Being the eco-conscious teen I pride myself to be, I quickly reminded the employee that she had already provided me with a plastic turtle killer (aka straw). As I attempted to return one of the straws, she refused to let it regain entrance through the window. Not only does this make me feel like I had somehow found a way to contaminate a wrapped straw, this also further contributes to the 4,600 sea turtle deaths per year. After she denied my attempt at helping the turtle community, I knew I had to get out of there swiftly. After pulling out of the establishment, I remembered the one thing that could brighten my afternoon... my strawberry frosted donut. However, I opened the bag and assumed my eyes were deceiving me. Upon further examination I realized that I was in fact given a GLAZED donut. I specifically recall ordering a strawberry frosted donut, and I'm 100% positive the term "glazed" would have never found its way out of my mouth. My family has a long and arduous history with glazed products, but this is not the time nor the place to be opening up about it. All in all I think it can be agreed upon that this experience was horrific in its entirety
Would give 0 stars. 1 hour before closing and they already cleaned up everything for the night and said they couldn’t serve me. Why do I always get terrible service with anything Dunkin’ Donuts related…. Sad
A group of us went by for dessert after a nice dinner in town. One of our party was lactose intolerant and I’m a diabetic. They had something for both of us! I had the no sugar added coconut and pineapple. Very good!
This review specifically relates to pandemic practices, more than the food.This is a Baskin Robbins / Dunkin' Donuts joint location. New in town, it seemed like a good stop to get a treat for everyone.The lobby is open for a while in the morning, but it's drive-through only for the rest of the day. This would be okay, except for their particular food offerings, and menu style.There are neither pictures, nor even name listings, for the ice cream or donut flavors being offered. The employee, trying to help, said, "What kind of thing do you feel like?"Sometimes I go for ice cream with a specific craving, but more often I walk down the counter, reading names, seeing what strikes my fancy. Same with donuts. Others in the car agreed.I do understand that it would be difficult to place and update such a list at the drive-through window, which is better used for simple coffee orders... But when I don't have the OPTION to go inside, I believe it's necessary.Food was good, as always, but I left feeling lile I might have missed out on something really good...
This review specifically relates to pandemic practices, more than the food.This is a Baskin Robbins / Dunkin' Donuts joint location. New in town, it seemed like a good stop to get a treat for everyone.The lobby is open for a while in the morning, but it's drive-through only for the rest of the day. This would be okay, except for their particular food offerings, and menu style.There are neither pictures, nor even name listings, for the ice cream or donut flavors being offered. The employee, trying to help, said, "What kind of thing do you feel like?"Sometimes I go for ice cream with a specific craving, but more often I walk down the counter, reading names, seeing what strikes my fancy. Same with donuts. Others in the car agreed.I do understand that it would be difficult to place and update such a list at the drive-through window, which is better used for simple coffee orders... But when I don't have the OPTION to go inside, I believe it's necessary.Food was good, as always, but I left feeling lile I might have missed out on something really good...
Five stars for the dairy-free ice cream!
They offer vegie ice cream.
Amazing! I love the new stranger things merch and flavors!!
Friendly staff. Good ice cream and donuts.
Vanessa N. was absolutely rude to me through the drive-thru. Don't know why nasty people work in customer service. Definitely won't be coming back unless you want them to get an attitude with you ordering. Going in isn't much different. Everyone has such an attitude. If you don't like your job then don't work there! Awful
Friendly staff. Good ice cream and donuts.
Restaurantji Recommends
Yay dairy free ice cream!
Amazing! I love the new stranger things merch and flavors!!
Cookies and cream
Great ice cream
Let me first give you some insight on how my week has been going. Monday. Woke up with a raging throat ache. Tuesday. Symptoms did nothing but increase. Wednesday. Cannot breathe through my nose at this point, things are not looking well. Thursday. I had been feeling slightly better, but in no means healthy. I had been planning to acquire my normal order of a medium caramel iced coffee with cream and a strawberry frosted donut after school, the only thing getting me through my day. This is what brings us to the incident for which this yelp review is regarding. I pull up to the drive through lane only to hear "we will be right with you." This caught me by surprise, as the Ocean Gateway Dunkin Donuts is known for its timeliness. I waited a drawn-out 2 minutes and 37 seconds (I just so happened to be glancing at the clock). They finally requested my order, which I readily exclaimed. This was then followed by the employee saying, "ok, pull forward," which clearly had an underlying tone of attitude. I did as I was directed, pulled forward, and was handed a bag along with a straw. After another 18 seconds of waiting, I received my coffee along with yet another straw. Being the eco-conscious teen I pride myself to be, I quickly reminded the employee that she had already provided me with a plastic turtle killer (aka straw). As I attempted to return one of the straws, she refused to let it regain entrance through the window. Not only does this make me feel like I had somehow found a way to contaminate a wrapped straw, this also further contributes to the 4,600 sea turtle deaths per year. After she denied my attempt at helping the turtle community, I knew I had to get out of there swiftly. After pulling out of the establishment, I remembered the one thing that could brighten my afternoon... my strawberry frosted donut. However, I opened the bag and assumed my eyes were deceiving me. Upon further examination I realized that I was in fact given a GLAZED donut. I specifically recall ordering a strawberry frosted donut, and I'm 100% positive the term "glazed" would have never found its way out of my mouth. My family has a long and arduous history with glazed products, but this is not the time nor the place to be opening up about it. All in all I think it can be agreed upon that this experience was horrific in its entirety