Would not recommend this location. They put policy over people. I visited this location on Saturday with my two kids. Unlike other local Chick-fil-A locations, this one only has ONE drive thru lane and the other lane is for "mobile" orders only. Since we are not from the area, I drove in the lane that was shortest, which happened to be the mobile lane. Unfortunately, I was not helped at the order station and when I asked three employees to help take my order, they all said no because I was in the wrong lane! They wanted me to get back in line, which meant I had to wait in the drive thru line to get out and get then back in line. How is that excellence customer service?When I spoke to the manager at the window, Amanda, she again decided to tell me about their policy and that I had to get back in line to order. I shared that I felt I was intentionally being refused service, which was very uncomfortable especially for the kids.Despite these statements, Amanda continued to reiterate the policy and the request that I get back in the line. When I shared that I no longer want to eat there and asked for the store manager's number, she continued to remind me of the policy and took forever to get the manager's name and number. Come on, you can't be serious! I realized it was more about them being right than doing the right thing. I finally got the store manager's name, Brian Marcus, who I plan to contact. I will continue to visit other Chick-fil-A's that treat me more like a person than a number.
Atmosphere: 1
Food: 2
Service: 1
Air Adviser
You guys had the best drive thru setup where no customers got skipped in line. Then you found a way to allow customers to get skipped, just like every other place now
Service: 1
Mark J
We ordered incorrectly, yet they apologized and gave us the correct meal at no charge! Above and beyond customer service as we've come to expect as normal rom CFA. They blow the other fast food joints away. Great job, and thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Cobb Salad, 8 CT Chick Fil a Nuggets, French Fries
Robert Lemon
Closed for renovations for 8 weeks but I will go back when reopened.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
problem child
Always a good experience. Employees are so courteous. We used the mobile order drive through today and it was so quick, had to be less than 3 minutes. Even if the lines are long they're usually fast without sacrificing quality of food.
David Newman
Love their chicken and fries, always a good experience.
Atmosphere: 5
Food: 5
Service: 5
Justin Archangelo
Always use the drive through it's convenient and pretty quick for the lines of the cars they usually have.
Food: 5
Service: 5
Ray Perseghin
Great place for lunch. The kids playroom is gone and more seating available. Good for business, bad for young families. Still fast friendly service and a great spicy chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
judy Brown
Great food and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, French Fries, Chicken Nugget
Taylor Wills
Amazing service! Michael, Tanya, and Joel worked out a huge corporate order for me and threw in some extra cookies for the wait. Life savers ?
Omg this is the best place I love it great personal great food. Excellent cleaning love it love it ? I have to came
Atmosphere: 5
Food: 5
Service: 5
Joyce ham
Great people...
Atmosphere: 5
Food: 5
Service: 5
Tabatha Ambrose
Frequent delays and occasionally they say your order got lost but they are nice and the food is predictable.
Atmosphere: 5
Food: 5
Service: 4
Melissa Cherico
Always a pleasant place to go. Everyone js always very friendly and the food is good.Kid-friendliness: They offer many kid night activities throughout the month
Would not recommend this location. They put policy over people. I visited this location on Saturday with my two kids. Unlike other local Chick-fil-A locations, this one only has ONE drive thru lane and the other lane is for "mobile" orders only. Since we are not from the area, I drove in the lane that was shortest, which happened to be the mobile lane. Unfortunately, I was not helped at the order station and when I asked three employees to help take my order, they all said no because I was in the wrong lane! They wanted me to get back in line, which meant I had to wait in the drive thru line to get out and get then back in line. How is that excellence customer service?When I spoke to the manager at the window, Amanda, she again decided to tell me about their policy and that I had to get back in line to order. I shared that I felt I was intentionally being refused service, which was very uncomfortable especially for the kids.Despite these statements, Amanda continued to reiterate the policy and the request that I get back in the line. When I shared that I no longer want to eat there and asked for the store manager's number, she continued to remind me of the policy and took forever to get the manager's name and number. Come on, you can't be serious! I realized it was more about them being right than doing the right thing. I finally got the store manager's name, Brian Marcus, who I plan to contact. I will continue to visit other Chick-fil-A's that treat me more like a person than a number.
Atmosphere: 1
Food: 2
Service: 1
You guys had the best drive thru setup where no customers got skipped in line. Then you found a way to allow customers to get skipped, just like every other place now
Service: 1
We ordered incorrectly, yet they apologized and gave us the correct meal at no charge! Above and beyond customer service as we've come to expect as normal rom CFA. They blow the other fast food joints away. Great job, and thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Cobb Salad, 8 CT Chick Fil a Nuggets, French Fries
Closed for renovations for 8 weeks but I will go back when reopened.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Always a good experience. Employees are so courteous. We used the mobile order drive through today and it was so quick, had to be less than 3 minutes. Even if the lines are long they're usually fast without sacrificing quality of food.
Love their chicken and fries, always a good experience.
Atmosphere: 5
Food: 5
Service: 5
Always use the drive through it's convenient and pretty quick for the lines of the cars they usually have.
Food: 5
Service: 5
Great place for lunch. The kids playroom is gone and more seating available. Good for business, bad for young families. Still fast friendly service and a great spicy chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Great food and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, French Fries, Chicken Nugget
Amazing service! Michael, Tanya, and Joel worked out a huge corporate order for me and threw in some extra cookies for the wait. Life savers ?
Restaurantji Recommends
Family music Bingo night was fun. No empty seats. Food was great as always. My kids had fun and ate all their food, and even won a free meal playing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Chick-Fil-A Waffle Potato Fries
Omg this is the best place I love it great personal great food. Excellent cleaning love it love it ? I have to came
Atmosphere: 5
Food: 5
Service: 5
Great people...
Atmosphere: 5
Food: 5
Service: 5
Frequent delays and occasionally they say your order got lost but they are nice and the food is predictable.
Atmosphere: 5
Food: 5
Service: 4
Always a pleasant place to go. Everyone js always very friendly and the food is good.Kid-friendliness: They offer many kid night activities throughout the month
Atmosphere: 5
Food: 5
Service: 5