Went with kids for dinner, and I wanted a place where kids are "busy" so they don't use screen time while the order is being prepared. We ordered sushi rolls, so it was prepared in the kitchen, and chef came to cook kids' chicken menu. The "hibachi" - fire lightning was cool, he also did some other shows so my kids enjoyed that very much. My younger boy wanted to watch it even though he was a little bit scared of the fire.As for the taste, I liked the rolls and the fried rice, and I can't say that was very expensive; sushi rolls from $ 6-7, even at the market it costs more. Worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kids Chicken Teriyaki, Spicy Tuna Roll with Cucumber
Vikram E.
If you like to see your food made, come here. The staff will Make almost everything in Front of you, and will cause a huge fire at your table. The food is not the best, but still a good experience.
Diane Slack
Always a good time. Great food and great service. Plan on $40 per adult because most people want fillet mignon or steak with chicken or seafood.Vegetarian options: Lots, a mountain of vegetables, and fried rice! Yum!Parking: Plenty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet Mignon and Shrimp Chicken and Shrimp, Teppanyaki Chicken, Sautéed Mushrooms, Shoyu Onion Soup, Shrimp and Chicken Teriyaki, Salad, Miso Soup, Shrimp Flambe
Miracle Davis
A loyal customer. I will always recommend this steakhouse. The food is so high quality ??. In fact, this is the first place I tried mushrooms. They were grilled, seasoned well and so flavorful and now I eat mushrooms. A wonderful place for kids , dates , family and friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sautéed Mushrooms, Shoyu Onion Soup, Shrimp and Chicken Teriyaki, Ribeye Steak Shrimp and Chicken Hibachi, Shrimp Flambe
schmeka herndon
The hostess dress in kimonos, the cook was so awesome and the waiter refilled our drinks before we could ask. Best service that I have received in years!Vegetarian options: Vegetable dishes and soup with veggies.Dietary restrictions: A friend is allergic to seafood so his food was cooked first so there would be no cross contamination to upset his allergies.Kid-friendliness: The chef is very exciting to watch, the presentation is fun and kid friendly while they prepare your food on the open grill. My kids love to catch the shrimp that the cook tossed at the end of his presentation.Wheelchair accessibility: Has proper curb cutouts and handicapped parking in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sautéed Mushrooms, Ribeye Steak Shrimp and Chicken Hibachi
Scott Duong
Foods
Atmosphere: 3
Food: 4
Service: 4
Patty Perkinson
Fun time for birthday celebration.
Atmosphere: 5
Food: 4
Service: 5
Shakia G.
The food wasn't seasoned well. It's was bland. The best part was the rice. I ordered steak and shrimp combo. I didn't care for the soup or the salad. The customer service was good but the food was not. Maybe it was just an off night.
S Woolri
Always a good time.
Atmosphere: 4
Food: 5
Service: 5
Kate Leonard
No surprises here with the menu, pretty similar to most Japanese Steakhouses. Good service, good food. The place could use a little updating but overall it is what you expect when you come here. We usually visit when friends suggest because there aren't many low calorie options. Hibachi Salmon is one of my favorites- first thing onto the grill, one of the last things to come off. A nice sear, then sauce on top. Very delicious with white rice.
Great Customer Service! Chef Was professional & fun! Food was great!
Atmosphere: 5
Food: 5
Service: 5
K B
I tried very hard not to write this complaint. However I’m getting zero correspondence or even acknowledgement of my complaint and it’s been over a week. I visited this location with my family and was humiliated in front of several onlookers in which a few began recording. My husband saw hair in his soup. I mentioned it to the chef and the chefs response was” our people don’t have hair like that yours do” . Did not offer a new soup- in fact he laughed. I asked him is he implying that because we are black and our hair is curly that this is my husband hair? My husband is BALD! Unacceptable that we didn’t receive the same service as any other paying customer because our hair is curly. To add insult to injury my daughter then saw hair in her food and when I mentioned to the chef he smiles. There’s so much more to tell about this experience I just am so humiliated, embarrassed, and on top of everything else I had to beg the manager for my bill. The chef made racial statements to my family- made us feel less than human and embarrassed and humiliated my family in front of a whole Restaraunt of people. We were not treated fairly at all we were stereotyped and mistreated because of the texture of our hair. We were made to feel BLACK and unworthy of a new soup! Manager tried to do damage control but it was too late. I’ve sent several messages to corporate and have gotten ZERO response. I will never give Sakura another penny and I will be pursuing legal representation since I can’t even get a response from Sakura. If the chef had just apologized and offered us a new soup it wouldn’t have been a big deal- this is our fave restaurant and we frequent. We drove 45 minutes to get there. Instead, he made derogatory statements, refused to treat us like any Restaraunt would treat any normal human being. No one should ever have to experience this. But because I’m black with curly hair we weren’t given the same treatment as everyone else. I’m disgusted with Sakura and I want them to take responsibility for what happened and how they made me and my family feel. They ruined our entire weekend and to add to that my 19 yr old son got sick after eating his food (he’s the only one that ate). Still no response from GM , nor corporate. A customer complains of racism and sickness and no one responds for over a week but the MGR made the GM aware?????? Manager claims he doesn’t know the name of the general manager but says he did make the GM aware of the incident. So why hasn’t anyone followed up? Total disregard for what took place. This is absolutely unacceptable. Never again. I’m hoping this review will inspire someone to contact me. I gave the manager my name and contact info! I have video recording of the incident.
Harry Moore
Very nice and special, 1 on 1 dining. Will be back, better be hungry and Very polite cook who explains it all.Vegetarian options: Special needs, allowing complete attention.Wheelchair accessibility: Very spacious.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Filet Mignon and Shrimp Chicken and Shrimp
Ryan Kim
Best Restaurant in Maryland. So delicious food and Romantic place. Best sake with marinade sashimi. Highly recommended!!!!
K B.
Wish I could give a minus 10! I tried very hard not to write this complaint. However I'm getting zero correspondence or even acknowledgement of my complaint and it's been over a week. I visited this location with my family and was humiliated in front of several onlookers in which a few began recording. My husband saw hair in his soup. I mentioned it to the chef and the chefs response was" our people don't have hair like that yours do" . Did not offer a new soup- in fact he laughed. I asked him is he implying that because we are black and our hair is curly that this is my husband hair? My husband is BALD! Unacceptable that we didn't receive the same service as any other paying customer because our hair is curly. To add insult to injury my daughter then saw hair in her food and when I mentioned to the chef he smiles. There's so much more to tell about this experience I just am so humiliated, embarrassed, and on top of everything else I had to beg the manager for my bill. The chef made racial statements to my family- made us feel less than human and embarrassed and humiliated my family in front of a whole Restaraunt of people. We were not treated fairly at all we were stereotyped and mistreated because of the texture of our hair. We were made to feel BLACK and unworthy of a new soup! Manager tried to do damage control but it was too late. I've sent several messages to corporate and have gotten ZERO response. I will never give Sakura another penny and I will be pursuing legal representation since I can't even get a response from Sakura. If the chef had just apologized and offered us a new soup it wouldn't have been a big deal- this is our fave restaurant and we frequent. We drove 45 minutes to get there. Instead, he made derogatory statements, refused to treat us like any Restaraunt would treat any normal human being. No one should ever have to experience this. But because I'm black with curly hair we weren't given the same treatment as everyone else. I'm disgusted with Sakura and I want them to take responsibility for what happened and how they made me and my family feel. They ruined our entire weekend and to add to that my 19 yr old son got sick after eating his food (he's the only one that ate). Still no response from GM , nor corporate. A customer complains of racism and sickness and no one responds for over a week but the MGR made the GM aware?????? Manager claims he doesn't know the name of the general manager but says he did make the GM aware of the incident. So why hasn't anyone followed up? Total disregard for what took place. This is absolutely unacceptable. Never again. I'm hoping this review will inspire someone to contact me. I gave the manager my name and contact info! I have video recording of the incident. Update: just received email from GM saying his employees "said" they acted according to protocol and apologized for the miscommunication. Miscommunication? There was no miscommunication the employees are lying with good reason! They don't want to take responsibility for what they did. I'm calling a lawyer tomo
Went with kids for dinner, and I wanted a place where kids are "busy" so they don't use screen time while the order is being prepared. We ordered sushi rolls, so it was prepared in the kitchen, and chef came to cook kids' chicken menu. The "hibachi" - fire lightning was cool, he also did some other shows so my kids enjoyed that very much. My younger boy wanted to watch it even though he was a little bit scared of the fire.As for the taste, I liked the rolls and the fried rice, and I can't say that was very expensive; sushi rolls from $ 6-7, even at the market it costs more. Worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kids Chicken Teriyaki, Spicy Tuna Roll with Cucumber
If you like to see your food made, come here. The staff will Make almost everything in Front of you, and will cause a huge fire at your table. The food is not the best, but still a good experience.
Always a good time. Great food and great service. Plan on $40 per adult because most people want fillet mignon or steak with chicken or seafood.Vegetarian options: Lots, a mountain of vegetables, and fried rice! Yum!Parking: Plenty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet Mignon and Shrimp Chicken and Shrimp, Teppanyaki Chicken, Sautéed Mushrooms, Shoyu Onion Soup, Shrimp and Chicken Teriyaki, Salad, Miso Soup, Shrimp Flambe
A loyal customer. I will always recommend this steakhouse. The food is so high quality ??. In fact, this is the first place I tried mushrooms. They were grilled, seasoned well and so flavorful and now I eat mushrooms. A wonderful place for kids , dates , family and friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sautéed Mushrooms, Shoyu Onion Soup, Shrimp and Chicken Teriyaki, Ribeye Steak Shrimp and Chicken Hibachi, Shrimp Flambe
The hostess dress in kimonos, the cook was so awesome and the waiter refilled our drinks before we could ask. Best service that I have received in years!Vegetarian options: Vegetable dishes and soup with veggies.Dietary restrictions: A friend is allergic to seafood so his food was cooked first so there would be no cross contamination to upset his allergies.Kid-friendliness: The chef is very exciting to watch, the presentation is fun and kid friendly while they prepare your food on the open grill. My kids love to catch the shrimp that the cook tossed at the end of his presentation.Wheelchair accessibility: Has proper curb cutouts and handicapped parking in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sautéed Mushrooms, Ribeye Steak Shrimp and Chicken Hibachi
Foods
Atmosphere: 3
Food: 4
Service: 4
Fun time for birthday celebration.
Atmosphere: 5
Food: 4
Service: 5
The food wasn't seasoned well. It's was bland. The best part was the rice. I ordered steak and shrimp combo. I didn't care for the soup or the salad. The customer service was good but the food was not. Maybe it was just an off night.
Always a good time.
Atmosphere: 4
Food: 5
Service: 5
No surprises here with the menu, pretty similar to most Japanese Steakhouses. Good service, good food. The place could use a little updating but overall it is what you expect when you come here. We usually visit when friends suggest because there aren't many low calorie options. Hibachi Salmon is one of my favorites- first thing onto the grill, one of the last things to come off. A nice sear, then sauce on top. Very delicious with white rice.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great Customer Service! Chef Was professional & fun! Food was great!
Atmosphere: 5
Food: 5
Service: 5
I tried very hard not to write this complaint. However I’m getting zero correspondence or even acknowledgement of my complaint and it’s been over a week. I visited this location with my family and was humiliated in front of several onlookers in which a few began recording. My husband saw hair in his soup. I mentioned it to the chef and the chefs response was” our people don’t have hair like that yours do” . Did not offer a new soup- in fact he laughed. I asked him is he implying that because we are black and our hair is curly that this is my husband hair? My husband is BALD! Unacceptable that we didn’t receive the same service as any other paying customer because our hair is curly. To add insult to injury my daughter then saw hair in her food and when I mentioned to the chef he smiles. There’s so much more to tell about this experience I just am so humiliated, embarrassed, and on top of everything else I had to beg the manager for my bill. The chef made racial statements to my family- made us feel less than human and embarrassed and humiliated my family in front of a whole Restaraunt of people. We were not treated fairly at all we were stereotyped and mistreated because of the texture of our hair. We were made to feel BLACK and unworthy of a new soup! Manager tried to do damage control but it was too late. I’ve sent several messages to corporate and have gotten ZERO response. I will never give Sakura another penny and I will be pursuing legal representation since I can’t even get a response from Sakura. If the chef had just apologized and offered us a new soup it wouldn’t have been a big deal- this is our fave restaurant and we frequent. We drove 45 minutes to get there. Instead, he made derogatory statements, refused to treat us like any Restaraunt would treat any normal human being. No one should ever have to experience this. But because I’m black with curly hair we weren’t given the same treatment as everyone else. I’m disgusted with Sakura and I want them to take responsibility for what happened and how they made me and my family feel. They ruined our entire weekend and to add to that my 19 yr old son got sick after eating his food (he’s the only one that ate). Still no response from GM , nor corporate. A customer complains of racism and sickness and no one responds for over a week but the MGR made the GM aware?????? Manager claims he doesn’t know the name of the general manager but says he did make the GM aware of the incident. So why hasn’t anyone followed up? Total disregard for what took place. This is absolutely unacceptable. Never again. I’m hoping this review will inspire someone to contact me. I gave the manager my name and contact info! I have video recording of the incident.
Very nice and special, 1 on 1 dining. Will be back, better be hungry and Very polite cook who explains it all.Vegetarian options: Special needs, allowing complete attention.Wheelchair accessibility: Very spacious.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Filet Mignon and Shrimp Chicken and Shrimp
Best Restaurant in Maryland. So delicious food and Romantic place. Best sake with marinade sashimi. Highly recommended!!!!
Wish I could give a minus 10! I tried very hard not to write this complaint. However I'm getting zero correspondence or even acknowledgement of my complaint and it's been over a week. I visited this location with my family and was humiliated in front of several onlookers in which a few began recording. My husband saw hair in his soup. I mentioned it to the chef and the chefs response was" our people don't have hair like that yours do" . Did not offer a new soup- in fact he laughed. I asked him is he implying that because we are black and our hair is curly that this is my husband hair? My husband is BALD! Unacceptable that we didn't receive the same service as any other paying customer because our hair is curly. To add insult to injury my daughter then saw hair in her food and when I mentioned to the chef he smiles. There's so much more to tell about this experience I just am so humiliated, embarrassed, and on top of everything else I had to beg the manager for my bill. The chef made racial statements to my family- made us feel less than human and embarrassed and humiliated my family in front of a whole Restaraunt of people. We were not treated fairly at all we were stereotyped and mistreated because of the texture of our hair. We were made to feel BLACK and unworthy of a new soup! Manager tried to do damage control but it was too late. I've sent several messages to corporate and have gotten ZERO response. I will never give Sakura another penny and I will be pursuing legal representation since I can't even get a response from Sakura. If the chef had just apologized and offered us a new soup it wouldn't have been a big deal- this is our fave restaurant and we frequent. We drove 45 minutes to get there. Instead, he made derogatory statements, refused to treat us like any Restaraunt would treat any normal human being. No one should ever have to experience this. But because I'm black with curly hair we weren't given the same treatment as everyone else. I'm disgusted with Sakura and I want them to take responsibility for what happened and how they made me and my family feel. They ruined our entire weekend and to add to that my 19 yr old son got sick after eating his food (he's the only one that ate). Still no response from GM , nor corporate. A customer complains of racism and sickness and no one responds for over a week but the MGR made the GM aware?????? Manager claims he doesn't know the name of the general manager but says he did make the GM aware of the incident. So why hasn't anyone followed up? Total disregard for what took place. This is absolutely unacceptable. Never again. I'm hoping this review will inspire someone to contact me. I gave the manager my name and contact info! I have video recording of the incident. Update: just received email from GM saying his employees "said" they acted according to protocol and apologized for the miscommunication. Miscommunication? There was no miscommunication the employees are lying with good reason! They don't want to take responsibility for what they did. I'm calling a lawyer tomo