Employees were very nice. I was greeted the moment I walked in, even though they were busy making pizzas. The order was ready at the scheduled pick up time and still very hot. The place was clean and the employees were keeping busy (not standing around and talking, all the while ignoring customers like some people in other local restaurants).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Cheesesticks
Lauren T
Pizza was about what you would expect. A large pizza was not very large, Anne what I would expect of a medium size pizza. The pizza was hot and fresh.
Atmosphere: 3
Food: 4
Service: 5
Patricks Printing Press
Ok Pizza, this place was hopping with orders when I went. The order wasn't ready until 28 min past the time the website said it would be. Then a whole pizza out of my 8 item order was missing. They got one made as quick as they could but still another 15 to wait in the standings room only lobby. Skip the chocolate chip cookie, dry not so great. I even reached out for customer feedback on their website over a week ago and nothing but radio silence from them.
Atmosphere: 2
Food: 4
Service: 2
Phyllis Krick
I ordered the stuffed crust meat lovers pizza, and it wasn't cooked all the way and very doughy. This was my first time ordering here, and I'm not sure I would go back there.
Atmosphere: 2
Food: 1
Service: 3
K. Steph
Disappointed with our order situation tonight. After placing order, it took over 1.5 hours to be received. When received, it wasn't hot. I had to reheat in micro. The BBQ Boneless Wings were VERY underwhelming. They were seemingly nuggets with BBQ sauce drizzled lightly over them. They too weren't hot. My daughter refused to eat them despite my paying close to $10.We won't be ordering from this location again. There is one a little further away from us (Bel Air), which has been around longer, so this is will be the new one we'll use.This Forest Hill location NEEDS major changes to ensure success and improvement.
Tim Stephens
Pizza took an hour and 10 minutes to arrive, was cold, and the boneless wings were chicken nuggets with a little bbq sauce poured on top. Overall awful experience.
Steve C
Got 2 large 1 topping pizzas that were under their "deal" section. Both the pizzas were almost bare. Literally just a few mushrooms on one and a few pepperoni on the other. Little Caesars has lots of toppings. Won't go to Pappa John's again
Mary Walsh
I got a pizza and cinnamon buns..theytasted good but I never saw any priceson the phone menu.
Nate Renn
Automated phone system didn't work. It wouldn't acknowledge any numbers I pushed.
They always give the best pap johns pizza I’ve ever had out of any Papa Johns I’ve ever been to here. Not only this but I had an issue with the app not updating my location after moving from North Carolina and they gave me a discount or the trouble I was having as well! Top quality food and customer service! Can’t ask for anything else!
Atmosphere: 5
Food: 5
Service: 5
Dayna Lipscomb
This was the worst experience in my life my order was incorrect my receipt was incorrect and the cashier is just horrible I ask for extra cheese she did not know how to ring it up I asked for bone in wings she gave me boneless. The cashier was very nonchalant when I told her this is not what I
Atmosphere: 1
Food: 1
Service: 1
Dae Park
Ordered a 2 topping pizza. Pizza was undercooked and toppings were light, as is the cheese. And I’m comparing them to the same pizza I’ve gotten at other Papa John’s locations. I’ve also been to this location three times now and it was the same before.As for the service, it was fine. The guy at their counter was nice. Couldn’t give me a receipt because their printer paper was out, but nice enough.If you’re looking for what I feel is a normal PaPa John’s pizza, go to the location on the other side of Bel Air. They’re way better at making pizzas. At least the Papa John’s pizzas I’m use to getting.
Atmosphere: 3
Food: 1
Service: 5
Glor646
My husband picked up a medium cheese pizza cause he insisted I shouldn't cook, as it was my birthday. He brought home a regular cheese pizza. Had never had PapJohn's and sad to say...it was the worst pizza I have ever had. Worse than any cheap frozen pizza even. Bought it at Braddock Hills which is a newer location. Nothing about it was good! We each forced down barely 2 slices and going against everything I believe in and have NEVER done...threw the rest of it away. Yes - THAT BAD! Never will we ever get it from a PapaJohns again!
Michael R.
We order from papa John's on a regular basis. But we order from the one on Bel Air south parkway. Never an issue. Always fresh and perfect. Today we tried the one in forest hill. Big big mistake. The pizza was half a** completed. We ordered half cheese and half veggie. Well it showed up as mostly cheese and no veggies. The crust was the only good thing. We will stick to the one in bel air. No more first hill location.
Just received delivery good pie nice people
Employees were very nice. I was greeted the moment I walked in, even though they were busy making pizzas. The order was ready at the scheduled pick up time and still very hot. The place was clean and the employees were keeping busy (not standing around and talking, all the while ignoring customers like some people in other local restaurants).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Cheesesticks
Pizza was about what you would expect. A large pizza was not very large, Anne what I would expect of a medium size pizza. The pizza was hot and fresh.
Atmosphere: 3
Food: 4
Service: 5
Ok Pizza, this place was hopping with orders when I went. The order wasn't ready until 28 min past the time the website said it would be. Then a whole pizza out of my 8 item order was missing. They got one made as quick as they could but still another 15 to wait in the standings room only lobby. Skip the chocolate chip cookie, dry not so great. I even reached out for customer feedback on their website over a week ago and nothing but radio silence from them.
Atmosphere: 2
Food: 4
Service: 2
I ordered the stuffed crust meat lovers pizza, and it wasn't cooked all the way and very doughy. This was my first time ordering here, and I'm not sure I would go back there.
Atmosphere: 2
Food: 1
Service: 3
Disappointed with our order situation tonight. After placing order, it took over 1.5 hours to be received. When received, it wasn't hot. I had to reheat in micro. The BBQ Boneless Wings were VERY underwhelming. They were seemingly nuggets with BBQ sauce drizzled lightly over them. They too weren't hot. My daughter refused to eat them despite my paying close to $10.We won't be ordering from this location again. There is one a little further away from us (Bel Air), which has been around longer, so this is will be the new one we'll use.This Forest Hill location NEEDS major changes to ensure success and improvement.
Pizza took an hour and 10 minutes to arrive, was cold, and the boneless wings were chicken nuggets with a little bbq sauce poured on top. Overall awful experience.
Got 2 large 1 topping pizzas that were under their "deal" section. Both the pizzas were almost bare. Literally just a few mushrooms on one and a few pepperoni on the other. Little Caesars has lots of toppings. Won't go to Pappa John's again
I got a pizza and cinnamon buns..theytasted good but I never saw any priceson the phone menu.
Automated phone system didn't work. It wouldn't acknowledge any numbers I pushed.
Service: 1
Restaurantji Recommends
They always give the best pap johns pizza I’ve ever had out of any Papa Johns I’ve ever been to here. Not only this but I had an issue with the app not updating my location after moving from North Carolina and they gave me a discount or the trouble I was having as well! Top quality food and customer service! Can’t ask for anything else!
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience in my life my order was incorrect my receipt was incorrect and the cashier is just horrible I ask for extra cheese she did not know how to ring it up I asked for bone in wings she gave me boneless. The cashier was very nonchalant when I told her this is not what I
Atmosphere: 1
Food: 1
Service: 1
Ordered a 2 topping pizza. Pizza was undercooked and toppings were light, as is the cheese. And I’m comparing them to the same pizza I’ve gotten at other Papa John’s locations. I’ve also been to this location three times now and it was the same before.As for the service, it was fine. The guy at their counter was nice. Couldn’t give me a receipt because their printer paper was out, but nice enough.If you’re looking for what I feel is a normal PaPa John’s pizza, go to the location on the other side of Bel Air. They’re way better at making pizzas. At least the Papa John’s pizzas I’m use to getting.
Atmosphere: 3
Food: 1
Service: 5
My husband picked up a medium cheese pizza cause he insisted I shouldn't cook, as it was my birthday. He brought home a regular cheese pizza. Had never had PapJohn's and sad to say...it was the worst pizza I have ever had. Worse than any cheap frozen pizza even. Bought it at Braddock Hills which is a newer location. Nothing about it was good! We each forced down barely 2 slices and going against everything I believe in and have NEVER done...threw the rest of it away. Yes - THAT BAD! Never will we ever get it from a PapaJohns again!
We order from papa John's on a regular basis. But we order from the one on Bel Air south parkway. Never an issue. Always fresh and perfect. Today we tried the one in forest hill. Big big mistake. The pizza was half a** completed. We ordered half cheese and half veggie. Well it showed up as mostly cheese and no veggies. The crust was the only good thing. We will stick to the one in bel air. No more first hill location.