Auntie Anne's

5500 Buckeystown Pike, Frederick
(301) 682-9027

Recent Reviews

Gwapgetta Spvnkyyy

Had a old colleague who ate there and got food poisoning from it and I even had a pretzel there was feeling nauseous and sick to my stomach a couple of hours after, coming to find out they got a recall! Don’t eat there

Atmosphere: 1

Food: 1

Service: 1

Adam

Just terrible place with a arrogant employers.

Atmosphere: 1

Food: 1

Service: 1

Kaitlyn Smith

This place is absolutely disgusting! I ordered a pepperoni pretzel bite on a mobile order and when I arrived to pick it up the lady helped 2 people with their mobile order and they got there way after me. Waited 10 minutes for a pretzel to be told they didn’t have the bites but had the pretzel with pepperoni which is a $3 difference! I was hungry so I just took it and when I ate I wanted to cry for the money I just sent to die. The pretzel was old and had been sitting around, it tasted atrocious! The staff couldn’t be bothered to make a fresh pretzel on a mobile order. Downright shameful and a overall disrespectful experience

Atmosphere: 1

Food: 1

Service: 1

Mary Osho

The pretzels taste like soap…no matter what u get from there…and I’ve told them this before but it’s like they don’t care…they keep preparing the dough for the pretzel in the washroom where they have the washer and dryer machine….plsss change this.

D A

Bad customer service, very rude and unfriendly staff.You should train better your staff, especially young people.

Mason C

If it's not part of your regular mall trip it's not a good one ?

Benny A

Fresh and delicious pretzel dogs!!!

J S

Out of all the times I’ve been here, the pretzel nuggets have tasted like chemicals. My family agrees with me since they tried some as well. I haven’t had them in a while so I decided to DoorDash some to me in hopes it would taste good. No, it still tastes like chemicals. If anyone is look for a good aunt Annie’s, go to Walmart’s.

flor hernandez

Manager was rude , while ordering she continued to ask anything else anything else mid word of me ordering , gave me a strawberry lemonade plain said she put 4 pumps of the syrup rudely rolled her eyes when handled the other lemonade which was the same as the other one which then she said she had put 5 pumps and still looked plain , continue to argue about how that was the amount they put while it looked the same . Rude .

Franck Lin

Not fresh

Jenni Stiles

Out of all the times I’ve been here, the pretzel nuggets have tasted like chemicals. My family agrees with me since they tried some as well. I haven’t had them in a while so I decided to DoorDash some to me in hopes it would taste good. No, it still tastes like chemicals. If anyone is look for a good aunt Annie’s, go to Walmart’s.

Crystal Smith

Worst service ever ! Stood in line for a while , no problem . The lady was rude and said she couldn’t make a small cinnamon nugget for me . Said I had to get the large or none . Come on people, customer service.

Virginia Librand Wagner

We never missed Auntie Anne's favorite pretzels. Cinnamon sticks together with sweet lemonade. We're kind of to the point " shop 'til you drop!". Not only that, there's more like hotdogs and sodas to fulfill your craving and thirst. New to me are those Hershey's chocolate with whip cream on top!! Yum!! ?

Milay luis

Love this place, super fast also

Mary Younger

My daughter wanted some pretzel nuggets but we are being extra safe due to COVID. So, I noticed on Google that this location offered curbside service. However, after ordering online and paying, I found out they don't. When I called, I spoke to Gavin who went above and beyond by bringing our order out to our car. Thank you, Gavin!

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