Always great food at a good value. Have been coming hear for take out for years. Paid for delivery, and the driver went the "extra mile." Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza
Ruth Kendall
I go to the one in mt airy all the time, not a single problem ever its great, I go to this one on frederick ? first I'm told in order for me to order ahead on the app or the phone I HAVE to prepay or I have to order in store..... I'm picking it up mind u. Then completely ignored by the employee wearing airpods then he won't take them out just keeps yelling what? Because he can't hear! all of this and the prices are much higher like $5 more a pizza than the other 2 vocelli I go to. All for over cooked, under topped, burnt pizza. never again, I'll stick to mt airy & westminster
Atmosphere: 1
Food: 1
Service: 1
Killer Sloth
Ordered two large pizzas and they accidentally messed up the crusts. No big deal, went back to get a refund and was told I could only get a credit and that they don’t do refunds. After letting the employee know that I didn’t want a credit and would like a refund, she said she’d have to contact her general manager.She said I could come back the next day and have the GM issue a refund, but upon returning the next day to resolve the issue I was told by the manager that he didn’t know why she said that since only the owner can issue a refund. The GM took down my phone number and told me the owner would get in touch with me this afternoon to get the problem resolved.Have yet to hear from the owner and seems like the store employees just keep sending me in circles….I understand mistakes happen, but it’s pretty crazy that in 2023 I couldn’t just bring in my debit card to be issued a refund.Usually their food is great, but seems they have a problem making right on their mistakes.Edit: As of 10/21 it’s now been over two weeks and I still haven’t received any notice about when the owner will come in to issue a refund. I’m gonna give them 2 more weeks, then unfortunately it’ll have to go to small claims court. Absolutely ridiculous >.<
Atmosphere: 1
Food: 5
Service: 1
Amber Hobgood
Great service, really exceptional food. Love the lunch deals!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
D A
Great customer service, very fast and great food.
Atmosphere: 5
Food: 5
Service: 5
vince
Great restaurant with good Pizza! :D
Atmosphere: 5
Food: 5
Service: 5
John Howes
I’ve been ordering from Vocelli for the last 10 years. Consistent high quality food and people.
Atmosphere: 5
Food: 5
Service: 5
Matthew Belcher
Waited over an hour for 1 normal cheese pizza. When it got here there was no knock and no doorbell ring. And they also have automated texts and I didn’t get on of those either. $27 between pizza and tip and I didn’t get my pizza for 90 minutes and it was cold. Incredibly disappointing
Brendan Ritta
One of my favorite places for their garlic knots. Hector the delivery man was the nicest man I ever met smiling happy even beeped at me when he left. Keep this man at all costs!!!
Ana Jvoel
The best Hawaiian pizza in Frederick both, day 1 and after reheating it day 2!
The tax is ridiculous ! Didn’t realize it was vocelis when ordering room service to the sleep inn. Rude customer service as well.
Carmelita Prince
I'm from Michigan and came to frederick MD to visit and got this pizza by random chance with a Google search. I got the dulex pizza and I have to say this pizza is hands down the best pizza of my life. The crust is good, the cheese is good, and the sauce is amazing. Ordered delivery and it came fast and hot. All around 5 stars. Just sad I have to go back to Michigan and can't this pizza tomorrow.
Victoria Grall
The tax is ridiculous ! Didn’t realize it was vocelis when ordering room service to the sleep inn. Rude customer service as well.
Leslie Hilleary
Darn good pizza! Sauce is nice and savory, not overly sugary like its inferior cousins; crust is chewy and nicely browned; and toppings are well proportioned. I don't eat a lot of pizza because of my previous disappointments but this one could be addictive (and well worth reordering)!
Steven Caruso
Great pizza, but location could be a lot better for pickup
Always great food at a good value. Have been coming hear for take out for years. Paid for delivery, and the driver went the "extra mile." Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza
I go to the one in mt airy all the time, not a single problem ever its great, I go to this one on frederick ? first I'm told in order for me to order ahead on the app or the phone I HAVE to prepay or I have to order in store..... I'm picking it up mind u. Then completely ignored by the employee wearing airpods then he won't take them out just keeps yelling what? Because he can't hear! all of this and the prices are much higher like $5 more a pizza than the other 2 vocelli I go to. All for over cooked, under topped, burnt pizza. never again, I'll stick to mt airy & westminster
Atmosphere: 1
Food: 1
Service: 1
Ordered two large pizzas and they accidentally messed up the crusts. No big deal, went back to get a refund and was told I could only get a credit and that they don’t do refunds. After letting the employee know that I didn’t want a credit and would like a refund, she said she’d have to contact her general manager.She said I could come back the next day and have the GM issue a refund, but upon returning the next day to resolve the issue I was told by the manager that he didn’t know why she said that since only the owner can issue a refund. The GM took down my phone number and told me the owner would get in touch with me this afternoon to get the problem resolved.Have yet to hear from the owner and seems like the store employees just keep sending me in circles….I understand mistakes happen, but it’s pretty crazy that in 2023 I couldn’t just bring in my debit card to be issued a refund.Usually their food is great, but seems they have a problem making right on their mistakes.Edit: As of 10/21 it’s now been over two weeks and I still haven’t received any notice about when the owner will come in to issue a refund. I’m gonna give them 2 more weeks, then unfortunately it’ll have to go to small claims court. Absolutely ridiculous >.<
Atmosphere: 1
Food: 5
Service: 1
Great service, really exceptional food. Love the lunch deals!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
Great customer service, very fast and great food.
Atmosphere: 5
Food: 5
Service: 5
Great restaurant with good Pizza! :D
Atmosphere: 5
Food: 5
Service: 5
I’ve been ordering from Vocelli for the last 10 years. Consistent high quality food and people.
Atmosphere: 5
Food: 5
Service: 5
Waited over an hour for 1 normal cheese pizza. When it got here there was no knock and no doorbell ring. And they also have automated texts and I didn’t get on of those either. $27 between pizza and tip and I didn’t get my pizza for 90 minutes and it was cold. Incredibly disappointing
One of my favorite places for their garlic knots. Hector the delivery man was the nicest man I ever met smiling happy even beeped at me when he left. Keep this man at all costs!!!
The best Hawaiian pizza in Frederick both, day 1 and after reheating it day 2!
Restaurantji Recommends
The tax is ridiculous ! Didn’t realize it was vocelis when ordering room service to the sleep inn. Rude customer service as well.
I'm from Michigan and came to frederick MD to visit and got this pizza by random chance with a Google search. I got the dulex pizza and I have to say this pizza is hands down the best pizza of my life. The crust is good, the cheese is good, and the sauce is amazing. Ordered delivery and it came fast and hot. All around 5 stars. Just sad I have to go back to Michigan and can't this pizza tomorrow.
The tax is ridiculous ! Didn’t realize it was vocelis when ordering room service to the sleep inn. Rude customer service as well.
Darn good pizza! Sauce is nice and savory, not overly sugary like its inferior cousins; crust is chewy and nicely browned; and toppings are well proportioned. I don't eat a lot of pizza because of my previous disappointments but this one could be addictive (and well worth reordering)!
Great pizza, but location could be a lot better for pickup